Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 639 av totalt 1000 anmeldelser." "
10 – Utmerket
639
Rangering på 8 − Bra. 220 av totalt 1000 anmeldelser." "
8 – Bra
220
Rangering på 6 − Grei. 74 av totalt 1000 anmeldelser." "
6 – Grei
74
Rangering på 4 − Dårlig. 46 av totalt 1000 anmeldelser." "
4 – Dårlig
46
Rangering på 2 − Forferdelig. 21 av totalt 1000 anmeldelser." "
2 – Forferdelig
21
9,2/10
Renhold
9,0/10
Personale og service
8,8/10
Fasiliteter
9,2/10
Overnattingsstedets bygg og tilstand
8,8/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Dave
26. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dave
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 27. mai 2024
Dave, thanks for your perfect rating! The team at Hyatt House Salt Lake City/Downtown is thrilled to know you had a great stay. We hope to welcome you back soon!
10/10 – Utmerket
Toby
Reiste med familie
26. mai 2024
Perfect place for a night in SLC.
Toby
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 26. mai 2024
Toby, thank you for sharing your wonderful feedback. The team at Hyatt House Salt Lake City/Downtown is delighted to hear that you enjoyed your stay. We're looking forward to welcoming you back on your next visit to SLC!
10/10 – Utmerket
Melissa
Reiste med en gruppe
24. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient location
Melissa
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 25. mai 2024
Thank you for this excellent rating, Melissa!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt House Salt Lake City/Downtown! We'd love to host you again someday for yet another unforgettable visit.
10/10 – Utmerket
Marisol
Reiste med familie
20. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Near the Delta center which was perfect to attend an event. The only thing I was bummed about was the pool was closed for maintenance. Would stay again!
Marisol
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Marisol, thank you for sharing your experience at Hyatt House Salt Lake City/Downtown. It's great to know our location suited your event needs. While we regret any inconvenience you faced, we're delighted you'd consider staying with us again. We're looking forward to welcoming you back!
10/10 – Utmerket
Jennifer
Reiste med partner, Reiste med kjæledyr
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the little gift pouch that we got for our service dog, that was sweet!
Jennifer
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 19. mai 2024
Jennifer, thank you for your kind words! The team at Hyatt House Salt Lake City/Downtown is delighted to hear that you and your service dog enjoyed the gift pouch. We look forward to welcoming you back soon!
10/10 – Utmerket
Rachel og Layton
13. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super nice
Rachel
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 14. mai 2024
Rachel, thank you for your wonderful commendation. We're thrilled you had such a positive experience at Hyatt House Salt Lake City/Downtown. Our dedicated team members work hard to ensure our guests' expectations are not just met, but far exceeded. We look forward to serving you again in the future.
8/10 – Bra
Jennifer
13. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Jennifer
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Jennifer, we're delighted to see your positive rating from your stay at Hyatt House Salt Lake City/Downtown. We're always striving to provide an enjoyable experience and appreciate acknowledgement of our efforts. We're looking forward to welcoming you back for another visit in the future.
6/10 – Grei
Haden
12. mai 2024
Likte: Renhold og personale og service
Pool and spa closed at 10pm, spa was very cold and the jacuzzi didn’t work. No towels available at pool area.
Haden
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 13. mai 2024
Haden, thank you for taking the time to share your observations. We regret hearing about the challenges experienced with the spa amenities and the lack of towels in the pool area. In response to feedback like yours, we continually strive to improve our services and facilities. Your comments will be instrumental in our efforts to enhance guest satisfaction. We hope to have another opportunity to better serve you in the future.
4/10 – Dårlig
Kathy
6. mai 2024
Likte: Overnattingsstedets bygg og tilstand
Kathy
Bodde her 3 netter i april 2024
Svar fra Customer Service den 7. mai 2024
Kathy, we notice that you left a rating without any specific comments. It seems that your stay didn't meet your expectations. We encourage guests to bring forth any concerns while they're with us, so our team members can promptly address them. We do hope you'd give us another opportunity to improve your perceptions in the future.
10/10 – Utmerket
Daniel
5. mai 2024
Daniel
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 25. mai 2024
Thank you for taking the time to leave this wonderful rating, Daniel! We hope to see you again soon at Hyatt House Salt Lake City/Downtown so we can share yet another amazing experience!
8/10 – Bra
david
Reiste med familie og små barn
3. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
dog friendly, pool, pool table. location
david
Bodde her 1 natt i april 2024
Svar fra Customer Service den 4. mai 2024
David, thanks for sharing your thoughts. We're glad to hear you appreciated Hyatt House Salt Lake City/Downtown's pet-friendly policy and the amenities like the pool and pool table. Terrific to know our location worked well for you. We hope to welcome you back again soon.
10/10 – Utmerket
Joshua
Forretningsreisende
29. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tristy at the front desk was very helpful and the customer service and accommodations were very nice
Joshua
Bodde her 2 netter i april 2024
Svar fra Customer Service den 30. apr. 2024
Joshua, it's wonderful to hear you had a great experience at Hyatt House Salt Lake City/Downtown. It's particularly heartening to know that Tristy was able to assist you, making your stay more comfortable and enjoyable. The team always strives to provide top-notch service and lovely accommodations. Thank you for recognizing these efforts, and we hope to welcome you back soon.
10/10 – Utmerket
Luis
26. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was perfect. The highlight was for sure the area and access to the city.
Luis
Bodde her 2 netter i april 2024
Svar fra Customer Service den 26. apr. 2024
Luis, we are absolutely delighted that you enjoyed your stay at the Hyatt House Salt Lake City/Downtown and found our location perfect for exploring the city. Your satisfaction is our biggest reward, and we look forward to providing you with more enjoyable experiences in the future.
10/10 – Utmerket
Samantha
Reiste med familie
25. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was clean, in a good location and the breakfast was amazing!!
Samantha
Bodde her 1 natt i april 2024
Svar fra Customer Service den 25. apr. 2024
Samantha, it's wonderful to read about your recent stay at Hyatt House Salt Lake City/Downtown, where cleanliness, location, and our delightful breakfast all added to your experience. We're thrilled that you enjoyed your time with us and hope to see you again in the near future.
10/10 – Utmerket
Flavio
24. apr. 2024
Flavio
Bodde her 2 netter i april 2024
Svar fra Customer Service den 15. mai 2024
Flavio, thank you for your positive rating of Hyatt House Salt Lake City/Downtown! It is wonderful to see you enjoyed your stay. Our team looks forward to welcoming you back in the future!
10/10 – Utmerket
Dan
22. apr. 2024
Dan
Bodde her 2 netter i april 2024
Svar fra Customer Service den 12. mai 2024
Thanks, Dan! It's outstanding your time at Hyatt House Salt Lake City/Downtown was fantastic. We can't wait until your next visit!
10/10 – Utmerket
Rachel
21. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Absolutely fantastic stay!
Rachel
Bodde her 1 natt i april 2024
Svar fra Customer Service den 21. apr. 2024
Rachel, we're thrilled to hear you had a fantastic stay at Hyatt House Salt Lake City/Downtown. Your wonderful feedback is valued and we're eagerly anticipating your return. Thank you for choosing our beautiful establishment for your stay.
10/10 – Utmerket
Elisabeth og Woodridge
20. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was right next to the basket ball venue
Elisabeth
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 21. apr. 2024
Elisabeth, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hyatt House Salt Lake City/Downtown!
10/10 – Utmerket
Deborah
Reiste med familie
16. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious, clean rooms. Great breakfast!!
Deborah
Bodde her 3 netter i april 2024
Svar fra Customer Service den 17. apr. 2024
Deborah, thank you for your kind feedback. It is delightful to hear that you found our rooms at Hyatt House Salt Lake City/Downtown to be spacious and pristine, and that our breakfast met your expectations. We appreciate your review and look forward to welcoming you back in the future.
10/10 – Utmerket
Michael
Reiste med familie
15. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were professional and friendly. Property was well maintained. Location was walkable to everything!
Michael
Bodde her 2 netter i april 2024
Svar fra Customer Service den 16. apr. 2024
Michael, it's delightful to hear such wonderful comments about Hyatt House Salt Lake City/Downtown. Your compliments on our team members' professionalism and friendliness, as well as our well-kept property and prime location, are much appreciated. We look forward to welcoming you back the next time your travels bring you to Salt Lake City.
10/10 – Utmerket
Glenn
Reiste med familie og små barn
29. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Traveling with small children for a stopover. We had a suite and the space was excellent with kitchen dinning separate from sleeping area as well as the seating area. I'm thinking the one desk staff must have been new because she could not tell me for sure where the laundry was located. We would stay there again if we ever went back.
Glenn
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 30. mars 2024
Glenn, it's delightful to learn that your stay at Hyatt House Salt Lake City/Downtown met your expectations with excellent space and kitchen amenities, perfect for families. We appreciate your graciousness and understanding with the desk personnel. Locations of hotel facilities are an area we'll make sure all our team members are well-versed on for future reference. We eagerly look forward to your return.
6/10 – Grei
Fiona
Forretningsreisende
28. mars 2024
Likte: Renhold
The hotel was incredibly loud, if people were out at the pool you could hear them as if they were standing in your room. There were also creaks and crashes outside my room all night. The food at the restaurant downstairs was terrible.
Fiona
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 30. mars 2024
Fiona, we genuinely appreciate your feedback. It's clear that your recent stay was not an entirely peaceful one and we apologize for the noise disturbances you experienced. It's valuable to hear your comments about our on-site dining as well. We're committed to improving these aspects for enhanced guest comfort. We hope you'll provide us another opportunity to serve you better in the future.
10/10 – Utmerket
Louis og Albuquerque
27. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Louis
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 29. mars 2024
Louis, it's fantastic to hear that your stay at Hyatt House Salt Lake City/Downtown lived up to your expectations. Your satisfaction is our greatest reward. Look forward to welcoming you back for another enjoyable stay. Safe travels.
8/10 – Bra
Joseph M.
25. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Joseph M.
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 26. mars 2024
Joseph M., thank you for choosing the Hyatt House Salt Lake City/Downtown and for rating us on Expedia. We appreciate your feedback. We hope you enjoyed your stay and we look forward to seeing you again on your next visit to Salt Lake City/Downtown!
10/10 – Utmerket
John
Reiste med partner
25. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location. Great breakfast. Bar and restaurant were underwhelming.
John
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 25. mars 2024
John, thank you for your wonderful feedback about your stay with us at the Hyatt House Salt Lake City/Downtown. We're pleased to hear you enjoyed our beautiful location and satisfying morning meals. Although you found our restaurant and bar not as impressive, rest assured, we are looking forward to using your valuable feedback to improve. Your satisfaction is important, and we're looking forward to the chance to host you again in the future.
10/10 – Utmerket
Irene
21. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Irene
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 22. mars 2024
Irene, thank you for the time you took to leave a review. It's clear your stay at Hyatt House Salt Lake City/Downtown exceeded your expectations. We look forward to having you with us again in the future.
10/10 – Utmerket
Henrik
18. mars 2024
Henrik
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 8. apr. 2024
Henrik, thank you for this excellent rating. Hyatt House Salt Lake City/Downtown is delighted you enjoyed your stay. We hope to see you again soon.
10/10 – Utmerket
Lulu
18. mars 2024
Lulu
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 7. apr. 2024
Lulu, it's great to see you had a 5-star experience at Hyatt House Salt Lake City/Downtown! We appreciate your rating and can't wait to welcome you back. Best wishes on your future travels.
2/10 – Forferdelig
Michael
17. mars 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel l wasnt impresssed with.Never changed the sheets. Long hair pieces found in shower. Asked the receptionist for new towels and bedlinen which they never came at all. Also the fan in the shower did not work at all I really want a return as l am not impressed and very disappointed and will not be booking this hotel ever again my room number was #430.
Michael
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 18. mars 2024
Michael, we're genuinely sorry to read about your recent experience. Your comfort is our priority, and it's unfortunate that you found cleanliness not up to standard and experienced issues with some of your room amenities, including bathroom ventilation. We appreciate your patience with our colleagues at the reception, they are always seeking to accommodate guests' needs promptly. However, we seem to have fallen short in this case. Your feedback has been taken to heart and will be used to improve future stays for yourself and other guests. We truly hope you reconsider and give us another chance to add value to your stay.
10/10 – Utmerket
Mary og Rupert
Reiste med familie
16. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Upscale hotel with a great location, nice amenities and a lot of choices for breakfast that was included.
Mary
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 18. mars 2024
Mary, it's wonderful to hear that you enjoyed your stay at Hyatt House Salt Lake City/Downtown. We take pride in our ideal location, excellent amenities, and the variety of breakfast options we offer. We hope to see you again soon!
10/10 – Utmerket
Julia
5. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Julia
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 7. mars 2024
Thank you for sharing, Julia!At Hyatt House Salt Lake City/Downtown, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 – Utmerket
Gary
Reiste med familie
4. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best hotel that I have stayed in bar none. Would highly recommend it to anyone visiting Salt Lake City.
Gary
Bodde her 5 netter i februar 2024
Svar fra Customer Service den 4. mars 2024
Gary, thank you for the glowing review! We're thrilled that you regard Hyatt House Salt Lake City/Downtown as the best hotel you've stayed in. It pleases us to hear that you would recommend us to anyone visiting the area. Here's to more memorable stays with us in the future!
4/10 – Dårlig
Angelo
1. mars 2024
It was ok
Angelo
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 1. mars 2024
Angelo, it's regrettable that your experience was not up to expectations. We strive for excellence and it's evident we fell short in your case. Your constructive insights are valuable and will be utilized to enhance future guest experiences. We hope to be given an opportunity to serve you better in the future.
10/10 – Utmerket
April
Reiste med partner
29. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay.
April
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 1. mars 2024
Thanks for the perfect rating, April! We can't wait to see you again soon for another amazing experience at Hyatt House Salt Lake City/Downtown.
10/10 – Utmerket
Fawn
26. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Can’t complain about anything. Was a nice stay. Good location for restaurants. Staff was great.
Fawn
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 27. feb. 2024
Fawn, it's wonderful to hear you had a satisfying experience at Hyatt House Salt Lake City/Downtown. We're thrilled you found our location convenient for dining out and had pleasant interactions with our team members. We look forward to welcoming you back for another enjoyable stay.
8/10 – Bra
taneeka
Reiste med partner
26. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Heated outdoor pool
taneeka
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 27. feb. 2024
Taneeka, it's great to see you enjoyed the warm outdoor pool at Hyatt House Salt Lake City/Downtown. We hope it enhanced your overall experience. Thank you for sharing, and we look forward to having you back soon!
8/10 – Bra
Kaye
26. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kaye
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 29. feb. 2024
Thank you for the 4/5 rating, Kaye!We are excited to see that you had an enjoyable experience at Hyatt House Salt Lake City/Downtown. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!
10/10 – Utmerket
Anna
Reiste med partner
25. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The parking was 35 before getting a “voucher” which costed another 20 and were not refunded the amount that was paid before the voucher.
Anna
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 26. feb. 2024
Anna, it's regrettable to hear about your experience with the parking charges. The Delta Center hires a gate guard every time they have an event who charges their rate, typically 30-40. The guard is instructed to ask if you are a Hyatt guest, but they sometimes do not do that. Once you check in at the Hyatt House front desk, you can bring your window sticker to the guard and get a refund. We're looking forward to welcoming you back at Hyatt House Salt Lake City/Downtown and will gladly help you with the parking process if needed.
10/10 – Utmerket
Austin
Reiste med familie
25. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good clean hotel. Would stay here again!
Austin
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 25. feb. 2024
Austin, it's wonderful to hear you found the Hyatt House Salt Lake City/Downtown to be pristine and welcoming. Your willingness to stay with us again is truly the highest compliment. We eagerly anticipate your next visit!
8/10 – Bra
Brian og West Jordan
19. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only issue was check in was an hour waiting in the lobby for a clean room. We understand that staffing for that service is always a challenge, but maybe housekeeping could prioritize rooms scheduled for check in?
Brian
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 20. feb. 2024
Brian, thank you for taking the time to provide feedback. It's great to hear that your overall experience at Hyatt House Salt Lake City/Downtown was positive, despite the slight delay in room readiness. Please be assured that we continuously strive to optimize the efficiency of our cleaning process for the utmost satisfaction of our guests. Your patience and understanding during this time are very much appreciated. We hope to have the opportunity to welcome you back in the future.
8/10 – Bra
Mike
Reiste med familie
18. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice downtown Salt Lake
Hotel location is excellent. Very clean and the service was great! I recommend this hotel.
Mike
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 20. feb. 2024
Mike, it warms our hearts to hear your wonderful comments about Hyatt House Salt Lake City/Downtown! We're grateful you appreciated our prime location, cleanliness, as well as the excellent service provided by our team members. Thank you for recommending us, and we look forward to welcoming you back in the future!
10/10 – Utmerket
Michelle
Reiste med familie
18. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Salt lake stay downtown
Great experience, purchased online and my son decided to come last minute, room was a non refundable and they upgraded us to a bigger room for a small fee. Room was great and hotel was super clean. This will be our go to going forward!
Michelle
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 20. feb. 2024
Michelle, it's wonderful to hear that Hyatt House Salt Lake City/Downtown proved to be your preferred accommodation! We're glad that you found your upgraded room to be excellent, and that the hotel's cleanliness lived up to your expectations. We can't wait to serve you again on your future visits. Safe travels until we meet again!
10/10 – Utmerket
Julia
18. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great stay! The breakfast is fantastic and the service was great!
Julia
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 20. feb. 2024
Julia, it's wonderful to read about your positive experience at Hyatt House Salt Lake City/Downtown! We're delighted that our unique breakfast and top-notch service contributed to your fantastic stay. We strive to offer our guests the best, and we're pleased to hear we achieved this during your visit. We look forward to welcoming you back for another exceptional stay.
8/10 – Bra
Cecile
18. feb. 2024
Cecile
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 21. mars 2024
Thanks for the 4/5 rating, Cecile!We're thrilled you enjoyed your time at Hyatt House Salt Lake City/Downtown so much! We look forward to sharing an even better experience with you soon. Have a lovely day!
10/10 – Utmerket
Ashley
Reiste med partner
18. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved where the property was and I loved the room. So nice. The only thing I wasnt a fan of was the small parking garage and how tight it was, it was also $22 a night to park at this parking garage and we were already paying a large amount for the room...this should have been complimentary for hotel guests.
Ashley
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 19. feb. 2024
Ashley, it's truly heartening to know you enjoyed your stay at Hyatt House Salt Lake City/Downtown, particularly our prime location and comfortable rooms. We discern your comments regarding the parking facility. Although our parking rates are competitive with the area, we understand parking is an important consideration for guests. We hope the overall experience made your trip pleasant, and we look forward to your next visit.
10/10 – Utmerket
Robert
Reiste med familie
17. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, comfortable, quiet
Robert
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 18. feb. 2024
Robert, it's wonderful to hear that you found the Hyatt House Salt Lake City/Downtown to be spotless and serene, with comfortable settings during your stay. We appreciate you taking the time to share your experience and we hope to welcome you back in the near future.
8/10 – Bra
Patty
17. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We were in town for the western, hunting and conservation expo. Everyone was nice the only thing that wasn't great dining is listed, but it's very limited. My husband has difficulty walking so we had to stay in for dinner so we had to settle for hamburgers.
Patty
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 18. feb. 2024
Patty, we're thrilled to hear that you chose the Hyatt House Salt Lake City/Downtown for your visit during the expo. We appreciate your kind words about our friendly team members. Your feedback about our limited dining options has been taken into consideration. We sincerely regret that it led to any inconvenience, particularly for your husband. Rest assured, we constantly strive to improve our offerings. Thank you for taking the time to share, and we hope to have the opportunity to better serve you during your next stay.
6/10 – Grei
Leslie
Reiste med partner
13. feb. 2024
Likte ikke: Personale og service
The staff was not the friendliest, especially upon check in. The rooms were clean, had all the necessary things for an overnight stay.
Leslie
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 15. feb. 2024
Leslie, it's regrettable to hear about your reception experience. We always aim to welcome our guests warmly. We're pleased, however, that you found your room fully equipped and tidy for your fleeting visit. We intend to address your feedback to improve future experiences. We hope to welcome you back for a more satisfying stay.
8/10 – Bra
Carol
12. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Carol
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 13. feb. 2024
Carol, thank you for your rating! We're thrilled to know that your stay at Hyatt House Salt Lake City/Downtown was enjoyable. We hope to have the opportunity to welcome you back in the near future.
10/10 – Utmerket
Michelle
12. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location
We went to Delta Center and this was a great location for us to be able to just walk back and stay the night.
Michelle
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 12. feb. 2024
Michelle, it's wonderful to hear that the location of Hyatt House Salt Lake City/Downtown was ideal for your trip to Delta Center. We appreciate the feedback and are pleased you enjoyed your stay. We hope to welcome you back soon!