Eksteriør

Anmeldelser av Hilton Salt Lake City Center

4 out of 5
Hilton Salt Lake City Center
255 S West Temple, Salt Lake City, UT

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 465 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 272 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 128 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 81 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 54 av totalt 1000 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Gøran

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Great hotel. Perfect location, close to city center. Nice big and clean rooms. Great service at front desk. Breakfast was awsome!
Bodde her 3 netter i desember 2022
Svar fra Hilton Salt Lake City Center team den 21. des. 2022
Dear Gøran:Thank you for being our guest and completing a review regarding your stay. We were delighted to learn that you enjoyed your stay with us and were pleased with the room, food and service provided during your stay. We wanted to let you know that we appreciate having you as our guest, and if there is anything else you would like us to know about your stay, we invite you to contact the hotel directly. Otherwise, we wish you the best and hope to have the pleasure of welcoming you back to the hotel at some point in the future. – Kind regards, Hilton Salt Lake City Center team

10/10 – Utmerket

Steven

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Margaret T

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In the main city area… easy to walk to anywhere…spacious, clean, accommodating.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Margaret,Thank you for choosing Hilton Salt Lake City Center and for sharing your lovely five-star review. We are delighted you enjoyed your stay, thanks partly to our clean, spacious accommodations and wonderful location. We look forward to welcoming you back for another great visit.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Kelly Ann

Likte: Renhold
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Liaoliao

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Bodde her 2 netter i april 2024
Svar fra General Manager den 3. mai 2024
Dear Liaoliao,Our team enjoyed hosting you at Hilton Salt Lake City Center. We appreciate you taking a moment to let us know you had a pleasant stay. Should your travels bring you back to Salt Lake City, we hope to see you again. Sincerely,The Team at Hilton Salt Lake City

2/10 – Forferdelig

Melaney

Likte ikke: Fasiliteter
I recently had back surgery and base my stay on pool and hot tub for extra price. Your pool is cold and hot tub the temp of maybe what a pool would be.
Bodde her 1 natt i april 2024
Svar fra Xavier den 21. apr. 2024
I sincerely apologize for the inconvenience and have notified our engineering department to check on that. We do hope you decide to stay with us in the future.

10/10 – Utmerket

Esperanza

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service, clean and comfortable rooms. Fantastic location and friendly staff.
Bodde her 3 netter i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Esperanza,Thank you for the five-star review! We are so pleased you enjoyed our warm hospitality and comfortable, clean accommodations. We'll pass your compliments on to the team, and we hope you'll visit us again soon.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Jacob og Lehi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good sized rooms and affordable
Bodde her 1 natt i februar 2024
Svar fra General Manager den 11. apr. 2024
Dear Jacob,Thank you for taking the time to share your experience. Providing comfortable accommodations at a reasonable price is important to us, and we're glad that you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Lindsay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Construction
Bodde her 2 netter i mars 2024
Svar fra General Manager den 5. apr. 2024
Dear Lindsay,Thank you for your five-star rating. Our team works tirelessly to create a serene experience for our guests, and we're thrilled to see that your stay was exceptional despite the construction. We look forward to welcoming you back for another great stay.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Patrick

Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Very good lodging experience
Bodde her 4 netter i mars 2024
Svar fra JNR den 24. mars 2024
Thank you Patrick! We hope to see you again when travel brings you back to Tulsa.

8/10 – Bra

Brian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is pretty central to all things Salt Lake City. Easy to walk to an abundance of bars, restaurants and other entertainment.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 20. mars 2024
Dear Brian,Thank you for choosing Hilton Salt Lake City Center! We're glad our central location worked well for your trip, and we hope to see you again soon.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Kecia og Rock Springs

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the fact that everything we needed was within walking distance!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 8. mars 2024
Dear Kecia,It's wonderful to hear that our convenient location contributed to a positive experience, making everything you needed easily accessible. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely,The Team at Hilton Salt Lake City

4/10 – Dårlig

Seth

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked a Waldorf room and it was not the ones we have had in the past with the large free standing tub. This room is expensive and it felt like a regular room.i stay here multiple times a year but after this last stay i will be looking for my new go to place.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 20. mars 2024
Dear Seth,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations this time around. We offer our sincere apologies for any miscommunication there was regarding the type of room you requested and for any inconvenience this may have caused you. Your feedback is appreciated, and we would love to connect with you so that we can continue to be your first choice in Salt Lake City. Please reach out to our Front Office Leadership team so we can make it right for you.Sincerely,The Team at Hilton Salt Lake City

4/10 – Dårlig

Stephen

Likte ikke: Overnattingsstedets bygg og tilstand
Submitted a maintenance request which was not addressed during my stay.
Bodde her 4 netter i februar 2024
Svar fra General Manager den 6. mars 2024
Dear Stephen,We appreciate your feedback and are disappointed to hear about the oversight regarding your maintenance request. Rest assured, we're committed to improving our responsiveness. Your comfort is paramount, and we look forward to ensuring a seamless stay for you in the future. Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Charity

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Amanda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love staying at this property!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 4. mars 2024
Dear Amanda,We love having you here! Thank you for your kind review and perfect rating. It's always a pleasure welcoming you to Hilton Salt Lake City Center, and we look forward to your return!Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Domonic

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Carli

Likte: Renhold, personale og service og fasiliteter
The only thing if you book a suite make sure it isn't by the elevator, it vibrates the floor and is super noisy.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 1. mars 2024
Dear Carli,Thank you for your review. We appreciate your feedback and are concerned about the disturbance caused by the elevator. Rest assured, we'll look into addressing this matter to ensure a quieter and more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back for a more peaceful stay.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

MICHAEL

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Joee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Magdelena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Layne

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel itself was well maintained and the room was clean, had a large bathroom vanity, the beds were comfortable and had a fridge. The concierge was very friendly and it was close to nightlife and walkable. My only complaint was the person checking us in. He was short mannered, wouldn’t look at us while communicating and when I couldn’t understand him with his mask on, and asked to repeat himself he grunted and barked it back to me. Super rude.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 22. feb. 2024
Dear Layne,It's great that our spotless accommodations pleased you, and we thank you for highlighting our concierge's excellent hospitality. That said, we sincerely apologize that your interaction with a member of our front desk team affected your stay. We do not tolerate poor service, so rest assured we will speak with their team to ensure all our guests are treated with respect. We know we are capable of providing you with a five-star experience, so please consider revisiting us the next time you're in Salt Lake City.Sincerely,The Team at Hilton Salt Lake City

6/10 – Grei

Rozita

Reiste med familie
Likte: Personale og service og fasiliteter
This is supposed to be VIP, but it was not. Room was supper cold, We had to call yo come and fix it at 11pm. Shower was cold and we need to wait 10 min to get warm water. Sink was plugged and only cold water!! I even told front desk to fix it while we are out, but no change. Towel had stain and no proper cleaning , just changed towel and garbage. I will check other hotel next time.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 21. feb. 2024
Dear Rozita,Thank you for sharing your honest thoughts. We sincerely regret to learn of your disappointment with your experience. Your feedback will be shared with our maintenance department to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you as our guest, and we hope you enjoyed your time in Salt Lake City.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Ireta

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Leonardo

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Acogedor Limpio y seguro La cama tenía hundimiento en las zonas de dormir, lo q implica colchones viejos y deteriorados
Bodde her 2 netter i februar 2024
Svar fra General Manager den 19. feb. 2024
Dear Leonardo,Thank you for joining us at Hilton Salt Lake City Center and for taking the time to share your valuable feedback. While we are sorry you had a concern with the bed, we are happy you enjoyed your stay overall. We look forward to welcoming you back and impressing you even further.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Kay

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend Getaway
Weekend get away. The room was available early, great view. The bed was very comfortable and the room was clean.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 19. feb. 2024
Dear Kay,Thank you so much for the perfect rating. We're so happy to know that our clean, comfortable accommodations were the highlight of your visit. Please consider visiting us again soon.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Sergio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Trista

Bodde her 3 netter i februar 2024
Svar fra JNR den 24. mars 2024
Thank you for your review! We hope to see you again soon.

10/10 – Utmerket

Donald

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

Toby

Bodde her 2 netter i februar 2024

8/10 – Bra

Christian

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Well located, close to all business locations. Hotel is in good condition and with modern amenities. Restaurant/bar in the hotel is very good. Staff is friendly and helpful. good hotel for a business travelers.
Bodde her 2 netter i februar 2024
Svar fra Xavier den 4. feb. 2024
Christian,Thanks for letting us know how we did. We look forward to your next visit.

8/10 – Bra

Lindsey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was just great for an overnight staycation.
Bodde her 1 natt i januar 2024
Svar fra Xavier den 2. feb. 2024
Lindsey, thanks for the feedback. We look forward to your next visit.

10/10 – Utmerket

Fatima og Lynnwood

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall a great stay, I stayed for two nights for work and would recommend. The property is dated, but it has all the essentials. The hotel is centralized well within downtown.
Bodde her 2 netter i januar 2024
Svar fra General Manager den 2. feb. 2024
Dear Fatima,We're so happy to know that our amazing location left a positive impression on you. Your comments regarding the upkeep of our accommodations are much appreciated and will be kept in mind for the future. Thank you so much for the five-star rating, and we hope to see you again soon. Sincerely,The Team at Hilton Salt Lake City

6/10 – Grei

Mark D og Rapid City

Forretningsreisende
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Housekeeping didn’t do a great job in my room. Another guest's room key was on the dresser, a dirty washcloth on the bathroom counter, and used bar soap in the soap tray. The hotel bar soap packaging still in the bathroom trash. Staff offered to change my room, but I was only staying one night. I made the best of it.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 2. feb. 2024
Dear Mark D,We appreciate your feedback and are concerned to hear about the housekeeping oversight during your stay. Our apologies for any inconvenience this may have caused, and we will address these concerns with our team to ensure such incidents are avoided in the future. We value your feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience. Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

JAIME A

Bodde her 1 natt i januar 2024
Svar fra JNR den 24. mars 2024
Thank you for the great review Jaime. I will share it with the team and know that it will have great impact. We hope you'll be back with us again soon.

10/10 – Utmerket

Theresa

Bodde her 1 natt i januar 2024
Svar fra JNR den 24. mars 2024
Thank you for the great numbers Theresa. We will share your review with the team, and I'm sure it will be a highlight in their days. We hope to see you again soon.

10/10 – Utmerket

Erika

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Xavier den 2. feb. 2024
Erika,Thanks for the review. We enjoyed having you stay with us.

10/10 – Utmerket

Mariana

Likte: Personale og service og overnattingsstedets bygg og tilstand
I love this airport, it’s clean, organized, beautiful. Fast, with great lounge spaces. Very very nice airport
Bodde her 1 natt i januar 2024
Svar fra General Manager den 22. jan. 2024
Dear Mariana,While we appreciate the great rating, the review you left was for Hilton Salt Lake City Center. Hopefully, you also enjoyed a lovely experience with us during your trip. It was a pleasure to host you, and we hope to welcome you back in the future.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Sjoerd

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A little sparse on amenities
Just a quick overnight for the next morning flight all good, a little sparse on the amenities, a microwave in the lobby????
Bodde her 1 natt i desember 2023
Svar fra General Manager den 11. jan. 2024
Dear Sjoerd,Thank you for choosing Hilton Salt Lake City Center to host your stay. It is great to hear you found our location convenient for your needs and we trust you had a good night's sleep during your short visit. Please know we are always striving to improve and will certainly be discussing your comments on our in-room amenities. Our team looks forward to welcoming you back in the future. Sincerely,The Team at Hilton Salt Lake City

8/10 – Bra

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice downtown Hotel, close to everything. Only gripe is that on Hotels.com it listed the parking as free, but it is actually $25 per day and the parking garage is very low. Sign says 6'5" but is lower, and I actually scraped my roof a little and had to back out and park across the street.
Bodde her 1 natt i desember 2023
Svar fra General Manager den 11. jan. 2024
Dear John,Thank you for your review! We're thrilled our great location was the highlight of your visit. Please know that our parking fee is listed on the website under the "At a glance" section of the page, though we'll be sure to discuss your report internally to determine ways of making it more prominent. Take care, and we hope to welcome you back in the future. Sincerely,The Team at Hilton Salt Lake City

8/10 – Bra

Conrad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2023
Svar fra Xavier den 2. feb. 2024
Conrad,Thanks for the feedback. We look forward to your next visit with us.

10/10 – Utmerket

Tracy og Point Roberts

Bodde her 3 netter i desember 2023
Svar fra Xavier den 2. feb. 2024
Tracy,Thanks for the feedback. We look forward to your next visit with us.

6/10 – Grei

jason

Reiste med partner
Likte: Renhold og personale og service
The restaurant was fabulous downstairs. The service for the people was wonderful. The only back problem with the facility is that a lot of it is well needing repair. The carpets are wore out in the hallways. And the room that we stayed in had tile that was broken and shower curtains that were dirty. From stains. Overall it was a pretty good experience.
Bodde her 2 netter i desember 2023
Svar fra General Manager den 10. jan. 2024
Dear Jason,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed a wonderful dining experience and enjoyed our staff, we are sorry not everything was perfect. We are always working to improve and will be sure to review your comments with our team. We look forward to welcoming you back and impressing you further.Sincerely,The Team at Hilton Salt Lake City

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Xavier den 2. feb. 2024
Melissa,Thanks for the feedback. We look forward to your next visit with us.

6/10 – Grei

Shahzada

Bodde her 1 natt i desember 2023
Svar fra Xavier den 2. feb. 2024
Shahzada, thanks for staying with us. Feel free to let us know how we could have made your stay better.

10/10 – Utmerket

Yamilex

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Xavier den 2. feb. 2024
Yamilex,Thanks for the feedback. We look forward to your next visit with us.

10/10 – Utmerket

Tyson

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Xavier den 2. feb. 2024
Tyson,Thanks for the feedback. We look forward to your next visit with us.

8/10 – Bra

Kelly

Bodde her 1 natt i desember 2023
Svar fra Xavier den 2. feb. 2024
Kelly,Thanks for the feedback. We look forward to your next visit with us.

10/10 – Utmerket

Brisa

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Xavier den 2. feb. 2024
Brisa,Thanks for the feedback. We look forward to your next visit with us.