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Anmeldelser av Quality Inn Salem - I-81

2.5 out of 5
Quality Inn Salem - I-81
151 Wildwood Rd, Salem, VA

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 303 av totalt 838 anmeldelser." "
Rangering på 8 − Bra. 326 av totalt 838 anmeldelser." "
Rangering på 6 − Grei. 120 av totalt 838 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 838 anmeldelser." "
Rangering på 2 − Forferdelig. 29 av totalt 838 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Melanie

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value good breakfast
Bodde her 4 netter i mai 2024
Svar fra GM den 28. mai 2024
Dear Guest,Thank you so much for taking the time to leave us such a wonderful review! We are so glad that you enjoyed your stay at our hotel.We strive to provide each guest with a clean and comfortable room and exceptional customer service. We are happy to hear that you enjoyed our complimentary hot breakfast. We take great pride in our hot breakfast buffet, which features a variety of hot and cold items, including scrambled eggs, sausage gravy, waffles, cereal, yogurt, fruit, and pastries. We also offer a variety of coffees, teas, and juices.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

8/10 – Bra

Anindya

Reiste med familie, Reiste med kjæledyr
Likte: Renhold og personale og service
Nice and clean rooms. Friendly staff. Must try the restaurant next door.
Bodde her 1 natt i mai 2024
Svar fra GM den 28. mai 2024
Dear Guest,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance. Thank you for a positive review and kind words.It was a pleasure to host you and we can't wait to see you soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Bonnie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was excellent, breakfast was good and room was quite nice!
Bodde her 1 natt i mai 2024
Svar fra GM den 27. mai 2024
Dear Guest,Thank you so much for taking the time to leave us such a wonderful review! We are so glad that you enjoyed your stay at our hotel.We are always striving to provide our guests with the best possible service, and it is gratifying to hear that you felt our staff was wonderful. We are proud of our team members, and we are always working to ensure that they provide our guests with a positive and memorable experience.We are also pleased to hear that you found your room to be clean and comfortable. We take great pride in keeping our rooms clean and well-maintained, and we are glad that you were satisfied with your accommodations. Finally, we are happy to hear that you enjoyed our complimentary hot breakfast. We take great pride in our hot breakfast buffet, which features a variety of hot and cold items, including scrambled eggs, sausage gravy, waffles, cereal, yogurt, fruit, and pastries. We also offer a variety of coffees, teas, and juices.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

4/10 – Dårlig

BRADLEY

Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Run down
Bodde her 1 natt i februar 2024
Svar fra GM den 24. mai 2024
Dear Guest,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

6/10 – Grei

Clyde og Berrien Springs

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The outfitting of the property was about what one would expect for this price point. It was fine. The upkeep of a few things in our room was below par. The bathtub leaked onto the floor, the toilet seat was loose and slid off the stool to the side, the sink faucets leaked onto the counter.
Bodde her 2 netter i mai 2024
Svar fra GM den 23. mai 2024
Dear Guest,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

6/10 – Grei

Larry

Bodde her 1 natt i mai 2024
Svar fra GM den 22. mai 2024
Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Kevin

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room. Inside was just as nice as more expensive branded hotels. Convenient location - close to interstate and state highway. Grocery store across the street.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Samiya

Bodde her 1 natt i mai 2024
Svar fra GM den 16. mai 2024
Dear Guest,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
off of i81 and puppy friendly
Bodde her 1 natt i mai 2024
Svar fra GM den 11. mai 2024
Dear Robert,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance. Thank you for a positive review and kind words.It was a pleasure to host you and we can't wait to see you soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Jerome

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was really nice and personable.
Bodde her 1 natt i april 2024
Svar fra GM den 9. mai 2024
Dear Guest,Thank you for such a great review! It is truly gratifying. I will be sure to share this with the entire team as encouragement. It is so rewarding that you have felt the warmth of our hospitality and it is our devotion to indulge you with our first-class service. We promise to make you feel at home each and every time during your stay. As you experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.We hope to have the pleasure to host you again at Quality Inn Salem I-81!Bhavik PatelGeneral Manager

10/10 – Utmerket

Ionel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is clean and well maintained, good location, within walking distance to multiple restaurants.
Bodde her 1 natt i april 2024
Svar fra GM den 1. mai 2024
Dear Guest,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance. Thank you for a positive review and kind words.It was a pleasure to host you and we can't wait to see you soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Julianne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room and breakfast were amazing. Easy access off and on 81.
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Dear Guest,Thank you so much for taking the time to leave us such a wonderful review! We are so glad that you enjoyed your stay at our hotel.We are pleased to hear that you found your room to be clean and comfortable. We take great pride in keeping our rooms clean and well-maintained, and we are glad that you were satisfied with your accommodations.We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance.Finally, we are happy to hear that you enjoyed our complimentary hot breakfast. We take great pride in our hot breakfast buffet, which features a variety of hot and cold items, including scrambled eggs, sausage gravy, waffles, cereal, yogurt, fruit, and pastries. We also offer a variety of coffees, teas, and juices.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

6/10 – Grei

William

Bodde her 1 natt i april 2024
Svar fra GM den 15. mai 2024
Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

MICHAEL og Bostic

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, good clean room, and great staff.
Bodde her 1 natt i april 2024
Svar fra GM den 25. apr. 2024
Dear Michael,Thank you for such a great review! It is truly gratifying. I will be sure to share this with the entire team as encouragement. It is so rewarding that you have felt the warmth of our hospitality and it is our devotion to indulge you with our first-class service. We promise to make you feel at home each and every time during your stay. As you experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.We hope to have the pleasure to host you again at Quality Inn Salem I-81!Bhavik PatelGeneral Manager

6/10 – Grei

David

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
Dear Guest,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

10/10 – Utmerket

Christine

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mountain views, with several restaurants nearby, grocery store across street, and easy access to the interstate. Rooms are updated and clean. Dining area with coffee station, continental breakfast with a good selection of breads and sweet breads, fruit, waffles, scrambled eggs and fresh biscuits and juices. We made a prepaid reservation for a Saturday night stay as we would be on the road all day and checking in late and good thing we did because they were sold out! Seems like we weren’t the only ones who thought it would be a good place to rest for the night. Overall a really good value.
Bodde her 1 natt i april 2024
Svar fra GM den 22. apr. 2024
Dear Guest,Thank you so much for taking the time to leave us such a wonderful review! We are so glad that you enjoyed your stay at our hotel.We are also pleased to hear that you found your room to be clean and comfortable. We take great pride in keeping our rooms clean and well-maintained, and we are glad that you were satisfied with your accommodations.We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance.Finally, we are happy to hear that you enjoyed our complimentary hot breakfast. We take great pride in our hot breakfast buffet, which features a variety of hot and cold items, including scrambled eggs, sausage gravy, waffles, cereal, yogurt, fruit, and pastries. We also offer a variety of coffees, teas, and juices.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

8/10 – Bra

stephan

Reiste med familie
No elevator
Bodde her 1 natt i april 2024
Svar fra GM den 16. apr. 2024
Dear Stephan,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Sara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GM den 16. apr. 2024
Dear Sara,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. Thank you for giving us a perfect rating and kind words. It is guest like you who makes all of our hard work worthwhile!It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Johnathan

Bodde her 1 natt i april 2024
Svar fra GM den 2. mai 2024
Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. Thank you for giving us a perfect rating.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

amy

Bodde her 1 natt i april 2024
Svar fra GM den 1. mai 2024
Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Karen og Bristol

Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfortable stay. Good pet walking area. Convenient to shopping and dining. Staff very friendly and accommodated my late check out request. Breakfast was tasty. Highly recommend. I will definitely stay here again when in town for business.
Bodde her 1 natt i april 2024
Svar fra GM den 11. apr. 2024
Dear Karen,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance. Finally, we are happy to hear that you enjoyed our complimentary hot breakfast. We take great pride in our hot breakfast buffet, which features a variety of hot and cold items, including scrambled eggs, sausage gravy, waffles, cereal, yogurt, fruit, and pastries. We also offer a variety of coffees, teas, and juices. Thank you for a positive review and kind words.It was a pleasure to host you and we can't wait to see you soon!Bhavik PatelGeneral Manager

8/10 – Bra

Conan

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
It was ok.
Bodde her 1 natt i april 2024
Svar fra GM den 7. apr. 2024
Dear Conan,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bed was super comfortable. Nice water pressure. Towels small but soft and absorbent. Would have been nice to have a meat choice at breakfast to go with the eggs!
Bodde her 1 natt i april 2024
Svar fra GM den 5. apr. 2024
Dear Patricia,Thank you for sharing your experience with us. We are so glad to hear that you enjoyed your stay at our hotel. We take great pride in providing our guests with a comfortable and enjoyable experience, and it is always gratifying to hear that our efforts are appreciated.We especially appreciate your comments about the cleanliness of our rooms, the friendly and attentive staff. We are constantly working to improve our services, and we will use your feedback to make sure that we continue to meet your expectations. We are also glad to hear that you liked our renovated bathrooms. We finished the renovation in the last week of April 2023.We hope that you will consider staying with us again in the future. We would be honored to have you as a guest again.Bhavik PatelGeneral Manager

10/10 – Utmerket

Brigitte

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Prêt de tout, lit confortable, plusieurs commodité et salle de bain rénovée.
Bodde her 1 natt i mars 2024
Svar fra GM den 30. mars 2024
Dear Brigitte,Thank you for sharing your experience with us. We are so glad to hear that you enjoyed your stay at our hotel. We take great pride in providing our guests with a comfortable and enjoyable experience, and it is always gratifying to hear that our efforts are appreciated.We especially appreciate your comments about the cleanliness of our rooms, the friendly and attentive staff. We are constantly working to improve our services, and we will use your feedback to make sure that we continue to meet your expectations. We are also glad to hear that you liked our renovated bathrooms. We finished the renovation in the last week of April 2023.We hope that you will consider staying with us again in the future. We would be honored to have you as a guest again.Bhavik PatelGeneral Manager

8/10 – Bra

Gaetan

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra GM den 30. mars 2024
Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Vanessa

Bodde her 1 natt i mars 2024
Svar fra GM den 16. apr. 2024
Dear Vanessa,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. Thank you for giving us a perfect rating and kind words. It is guest like you who makes all of our hard work worthwhile!It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean comfortable and well maintained
Bodde her 1 natt i mars 2024
Svar fra GM den 16. mars 2024
Dear John,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found our renovated room enjoyable.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

Helga

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra GM den 16. mars 2024
Dear Helga,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

8/10 – Bra

Rachel

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mars 2024
Svar fra GM den 13. mars 2024
Dear Rachel,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

4/10 – Dårlig

Wallace

Bodde her 1 natt i februar 2024
Svar fra GM den 21. mars 2024
Dear Wallace,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

8/10 – Bra

Sarah

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Will be staying here again, very friendly staff nice facility. Just the air freshener in lobby a little much
Bodde her 1 natt i februar 2024
Svar fra GM den 21. feb. 2024
Dear Sarah,Thank you for such a great review! It is truly gratifying. I will be sure to share this with the entire team as encouragement. It is so rewarding that you have felt the warmth of our hospitality and it is our devotion to indulge you with our first-class service. We promise to make you feel at home each and every time during your stay. As you experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.We hope to have the pleasure to host you again at Quality Inn Salem I-81!Bhavik PatelGeneral Manager

8/10 – Bra

Michel

Bodde her 1 natt i februar 2024
Svar fra GM den 21. mars 2024
Dear Michel,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

8/10 – Bra

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and convenient. Dining area very clean and good food. Great staff. Is an older hotel and could use some upgrades.
Bodde her 1 natt i februar 2024
Svar fra GM den 18. feb. 2024
Dear Mary,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

6/10 – Grei

Katherine og New York

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Fine for a night, nothing special - room is tiny and place is old but was clean and fine. Wifi was terrible, almost useless. Don't recommend for work. Food options are sad. Breakfast was sad.
Svar fra GM den 6. feb. 2024
Dear Katherine,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

10/10 – Utmerket

Kathryn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was clean and comfortable. Check-in was a breeze and the gal that checked us in was wonderful!
Bodde her 1 natt i januar 2024
Svar fra GM den 1. feb. 2024
Dear Kathryn,Thank you so much for taking the time to share your feedback about your recent stay at our hotel! We are thrilled to hear that you found your room clean and comfortable, and that the check-in process was smooth and friendly.It means a lot to us that you mentioned our staff member's excellent service. We strive to provide a welcoming and helpful environment for all our guests, and your kind words about her are greatly appreciated. We will be sure to pass them on to her!We are delighted that you enjoyed your stay and hope to welcome you back again soon. Please don't hesitate to reach out if you have any questions or feedback in the future.Bhavik PatelGeneral Manager

6/10 – Grei

Perry og Irving

Likte: Personale og service
Bodde her 1 natt i januar 2024
Svar fra GM den 27. feb. 2024
Dear Perry,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

2/10 – Forferdelig

Allison

Bodde her 1 natt i januar 2024
Svar fra GM den 8. feb. 2024
Dear Allison,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra GM den 15. jan. 2024
Dear Anna,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

6/10 – Grei

Amy

Reiste med familie
Likte: Renhold og personale og service
Bodde her 2 netter i desember 2023
Svar fra GM den 9. jan. 2024
Dear Amy,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

10/10 – Utmerket

Chantale og Quebec

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent endroit poour une nuit de transition et facile d'accès
Bodde her 1 natt i desember 2023
Svar fra GM den 7. jan. 2024
Dear Guest,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance. Thank you for a positive review and kind words.It was a pleasure to host you and we can't wait to see you soon!Bhavik PatelGeneral Manager

6/10 – Grei

Kyle og New York

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Bodde her 1 natt i desember 2023
Svar fra GM den 6. jan. 2024
Dear Kyle,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

10/10 – Utmerket

Gina

Bodde her 1 natt i desember 2023
Svar fra GM den 21. jan. 2024
Dear Gina,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. Thank you for giving us a perfect rating and kind words. It is guest like you who makes all of our hard work worthwhile!It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice place good value
Bodde her 1 natt i desember 2023
Svar fra GM den 5. jan. 2024
Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

6/10 – Grei

Sharon

Forretningsreisende
The room wasn’t spotless, but it was clean enough. Thank God I had a Great Dane with me or I wouldn’t have felt safe walking outside.
Svar fra GM den 31. des. 2023
Dear Sharon,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

8/10 – Bra

Michelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra GM den 1. jan. 2024
Dear Michelle,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was clean. The location as convenient right off highway. Cost exceeded expectations.
Bodde her 1 natt i desember 2023
Svar fra GM den 31. des. 2023
Dear William,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance. Thank you for a positive review and kind words.It was a pleasure to host you and we can't wait to see you soon!Bhavik PatelGeneral Manager

6/10 – Grei

Nitsat Hadas

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The "hotel" gives a feeling og a cheap motel: external entrance to the room, reception through a bullet proof glass. Not a good feeling. The room is very clean but there is no real closet or dresser, just an open rail to hang items.
Bodde her 1 natt i desember 2023
Svar fra GM den 30. des. 2023
Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
served the exact purpose intended, a clean room and bed, bath, to spend the night.
Bodde her 1 natt i desember 2023
Svar fra GM den 30. des. 2023
Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. Thank you for giving us a perfect rating and kind words.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra GM den 24. des. 2023
Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

10/10 – Utmerket

LISA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was grea except the parking!!
Bodde her 1 natt i desember 2023
Svar fra GM den 24. des. 2023
Dear Lisa,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager