Innendørsbasseng og solsenger

Anmeldelser av Holiday Inn Salem, an IHG Hotel

3 out of 5
Holiday Inn Salem, an IHG Hotel
3301 Market St Ne, Salem, OR

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 341 av totalt 670 anmeldelser." "
Rangering på 8 − Bra. 185 av totalt 670 anmeldelser." "
Rangering på 6 − Grei. 60 av totalt 670 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 670 anmeldelser." "
Rangering på 2 − Forferdelig. 33 av totalt 670 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Richard og Oak Grove

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean and well maintained. The staff were all very friendly and quick to offer assistance.
Bodde her 3 netter i mai 2024
Svar fra April den 27. mai 2024
Thank you so much for your review! I am so pleased to hear you enjoyed your stay and our staff while you were with us. We look forward to seeing you again soon!

6/10 – Grei

Mark

Ll
Bodde her 1 natt i mai 2024
Svar fra April den 26. mai 2024
Thank you for your review. We hope to see you again soon!

10/10 – Utmerket

Nathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not bad
Bodde her 2 netter i mai 2024
Svar fra April den 19. mai 2024
Thank you so much for your review. Would love to know what would take it from not bad to great. Hopefully we see you again soon!

10/10 – Utmerket

BethAnne

Bodde her 1 natt i mai 2024
Svar fra April den 26. mai 2024
Thank you so much for your review! We are happy you enjoyed your stay with us. We hope to see you again soon!

10/10 – Utmerket

Norma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy bueno
Bodde her 1 natt i april 2024
Svar fra April den 30. apr. 2024
Gracias!

6/10 – Grei

Vanessa

Bodde her 1 natt i april 2024
Svar fra April den 19. mai 2024
Thank you for your recent stay with us. Would love to know how we can make your stay better.

10/10 – Utmerket

Darrell og Salem

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property and courteous staff
Bodde her 3 netter i april 2024
Svar fra April den 21. apr. 2024
Thank you so much for your review and recent stay with us. So happy to hear you had a great stay. We look forward to seeing you again soon!!!

6/10 – Grei

Trevor

There was something one the wall in the room that was full of ants
Bodde her 1 natt i februar 2024
Svar fra April den 21. apr. 2024
I am terribly sorry for your issue. Unfortunately we do battle sugar ants in the valley. We do have an exterminator spray frequently, but staying busy, it s a battle. I hope you will give us another opportunity.

10/10 – Utmerket

Justice

Bodde her 1 natt i mars 2024
Svar fra April den 21. apr. 2024
Thank you so much for your review and recent stay with us. We look forward to seeing you again soon!!!

4/10 – Dårlig

Esteban

Reiste med partner
Likte: Personale og service
Didn't like tbe handicap room that given to us
Bodde her 1 natt i april 2024
Svar fra April den 15. apr. 2024
I'm so sorry your room did not meet your needs. We would have gladly moved your room to try to accommodate your needs better. We hope you will give us another chance.

8/10 – Bra

Candace

Bodde her 2 netter i april 2024

10/10 – Utmerket

Valeria

Bodde her 1 natt i april 2024
Svar fra April den 29. apr. 2024
Thank you so much for your review! We hope to see you again soon!

8/10 – Bra

Ashley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra April den 31. mars 2024
Thank your for your recent stay and your great review. We hope to see you again soon!

8/10 – Bra

Amanda

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Brennon den 22. mars 2024
Hello Amanda, thank you for taking the time to give us a rating. Safe travels.

10/10 – Utmerket

Olivia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Brennon den 22. mars 2024
Hello Olivia, thank you for your recent stay with us. We are delighted to hear we met your expectations. Thanks you and safe travels.

6/10 – Grei

Vijay

Likte: Renhold
Usual off beat hotel, the grill is good but understaffed
Bodde her 2 netter i mars 2024
Svar fra Brennon den 22. mars 2024
Hello Vijay, thank you for the feedback. We are glad you enjoyed your meal and hope to make it a perfect stay for you all around on your next visit in!

6/10 – Grei

Jan

Reiste med familie
Likte: Renhold og personale og service
The A/C system made thudding nosies every hour. The air flow would blow every few hours directly onto the bed, blasting face and hair-slept with a hoddie on.
Bodde her 2 netter i mars 2024
Svar fra Brennon den 8. mars 2024
Hello Jan, thank you for your feedback it means a lot to us. We will look into this to make sure it is fixed promptly. Safe travels.

8/10 – Bra

loc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only surprise is 100 deposit
Bodde her 1 natt i februar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! I do understand, I believe in all hotels in our area and Portland area this is the standard deposit. We look forward to accommodating you again soon!

2/10 – Forferdelig

Mitch

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was very unpleasant due to the people that we had staying underneath us a 4-year-old child couldn't be a 4-year-old child and an 8-year-old couldn't be an 8-year-old without getting complained alls we did was walk around had grumpy people there to convenience people like us that have children at this age especially grandparents and they disabled grandmother maybe you should think about putting them on the lowest level of floor that you may have from the first floor maybe to the second due to how your hotel might be set up but having to get calls from the front office because my grandchildren were simply walking around in your surrounding motel room and happen multiple times with the customer going downstairs complaining after a phone calls into our room if you look at how much money that we spent for one night just to hang out there with our family it was worth it on the end of your motel being very clean staff was awesome but it's accommodate people like us say I think it would be easier to have children under the age of 12 on the lowest levels to accommodate as we were told and elderly couple that was below us that kept banging on the floor and we were trying to be calm and quiet we went swimming for hours to even help try to quiet down gentlemen still had a problem and an issue with my 4-year-old granddaughter Yes I'm going to repeat that a 4-year-old thank you sincerely Mitch
Bodde her 1 natt i februar 2024
Svar fra April den 26. feb. 2024
We do apologize for your experience. We have dealt with the other guest in question as well. We do hope you will give us another opportunity, as this is not a standard issue. Most people realize up until a certain time, you are going to have noise from children. It is a hotel and not a home, you can hear other people. We do apologize for the inconvenience.

10/10 – Utmerket

Leanna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

8/10 – Bra

Garrett

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I will stay here again when I come to Salem. Very handy to be on the airport shuttle route. Friendly staff.
Bodde her 1 natt i februar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

6/10 – Grei

Dennis

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great room. Initial check in person acted put off that we were there. Not overly friendly but everything else was good.
Bodde her 1 natt i januar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We are in the process of retraining staff and will address this issue. We look forward to accommodating you again soon!

10/10 – Utmerket

Robin

Reiste med partner
Very nice service at check in and allowed in early. Easy parking.
Bodde her 1 natt i januar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

10/10 – Utmerket

Kayla

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was one of the best stays at a hotel that I’ve had. The $20 I paid for breakfast was misleading. When I checked in the hostess said my “complimentary breakfast”. I said no I paid $20 extra for that. Other than that the stay was good.
Bodde her 1 natt i januar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

10/10 – Utmerket

Chris

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome hotel and staff but why no hot tub??
Bodde her 1 natt i januar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon! Sorry there's no hot tub.

10/10 – Utmerket

Roxanna og Walnut Creek

Bodde her 1 natt i januar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

10/10 – Utmerket

Francisco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

10/10 – Utmerket

Charlotte

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place for when I got stranded by weather
The hotel was very clean and staff was very friendly. The room was very nice and plenty of charging stations and work spaces. Quiet as well, no outside noise. The bed and sheets were incredibly comfortable. I was very happy with my experience.
Bodde her 1 natt i januar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

10/10 – Utmerket

Edilberto

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

8/10 – Bra

Tiffany og The Dalles

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Brennon den 23. jan. 2024
Hello Tiffany, thank you for your feedback. It was great to hear you had a positive experience with us!

8/10 – Bra

Karen

Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had a comfortable stay and it was quiet overnight allowing for a restful sleep
Bodde her 3 netter i desember 2023
Svar fra Brennon den 23. jan. 2024
We are so happy to hear you enjoyed your stay with us! Thank you for choosing to stay with us.

8/10 – Bra

KayDee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel
It was nice. Room was a bit small. Cozy bed. Definitely would return. Staff were super nice.
Bodde her 2 netter i desember 2023
Svar fra Brennon den 23. jan. 2024
Hello Kaydee, we are delighted to hear you had a great stay with us. We hope to see you again soon!

10/10 – Utmerket

Rob

Bodde her 1 natt i desember 2023
Svar fra Brennon den 23. jan. 2024
Hello Rob, we are glad your stay with us was a good one. Safe Travels!

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Brennon den 23. jan. 2024
Hello, Thank you for your rating. We are glad you had a positive experience with us!

10/10 – Utmerket

Baldemar

Bodde her 1 natt i desember 2023
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

6/10 – Grei

Paulo

Likte: Personale og service
Likte ikke: Renhold
Rooms to small and fridge
Svar fra April den 26. feb. 2024
We do apologize for the inconvenience. We hope you will give us another opportunity to make it right.

10/10 – Utmerket

Kyle

Likte: Renhold, personale og service og fasiliteter
Svar fra April den 26. feb. 2024
Thank you so much for your great review! We look forward to accommodating you again soon!

8/10 – Bra

Philomena

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sunday night stay
Hotel was clean and staff were very nice. Unfortunately the in house restaurant was closed on the Sunday night we stayed. It was open for breakfast which was delicious. No body wash in bathroom (I had my own)
Bodde her 1 natt i desember 2023
Svar fra Brennon den 5. des. 2023
Hello Philomena, we are glad you had a great stay. We will make sure to correct the lobby issues thank you for addressing them, we really appreciate it! Happy Holidays!

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Clean room, poor service
I was charged when I should have used my rewards. The staff was uneducated. Service in the restaurant was lacking.
Bodde her 1 natt i desember 2023
Svar fra Brennon den 5. des. 2023
Hello, we are sorry to hear that your experience at the hotel was not a great one. I hope you you can give us the opportunity to make your stay perfect. Happy holidays!

10/10 – Utmerket

Stephanie

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay! The staff in wonderful and auper helpful. There is a restaurant attached to this property with a full bar. Food was great! Thank you for such a nice stay.
Svar fra Brennon den 3. des. 2023
Hello Stephanie, we are delighted to hear you enjoyed your recent stay with us. Thank you so much for the positive review and feedback. It means so much to us here at the Holiday Inn Salem! Come visit us again soon and happy holidays!

4/10 – Dårlig

casey

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Rooms oddly put together with random things. TV older and not working, not very friendly or helpful staff.
Bodde her 1 natt i november 2023
Svar fra Brennon den 3. des. 2023
Hello Casey, we are saddened to hear your experience with our hotel was not an exceptional one. We hope we can correct our mistakes and provide you a above and beyond stay. Happy Holidays!

10/10 – Utmerket

Karen

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel. Nice and clean. Paid $5.00 for the best breakfast. Restaurant served and great waitress. Bed was comfortable. Quiet area. Not bad but not one I would want to walk far in the dark.
Bodde her 1 natt i november 2023
Svar fra Kris den 21. nov. 2023
Karen thank you for the feedback. Here at The Holiday Inn we ensure you, our guests comfort is one of our top priorities.

10/10 – Utmerket

Miron og san rafael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Some weird characters hanging around the parking lot. Other than that it’s a great hotel.
Bodde her 1 natt i november 2023
Svar fra Brennon den 15. nov. 2023
Hello Miron, Thank you for the feedback. we really appreciate it! Have a great day!

10/10 – Utmerket

Patricio

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Muy accesible a todo y excelente servicio
Bodde her 1 natt i november 2023
Svar fra Brennon den 15. nov. 2023
Hello Patricio, We are delighted we could meet your expectations! Thank you for staying with us!

10/10 – Utmerket

Janay

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked: super quiet. Didn't like: no hotel directory in the room, so I had to contact the front desk every time I had a question.
Bodde her 1 natt i november 2023
Svar fra Brennon den 15. nov. 2023
Hello Janay, Thank you for the feedback. We will take your concern into consideration. We may have something put in place on your next visit. Safe Travels.

4/10 – Dårlig

MARY

Likte: Renhold
Likte ikke: Personale og service
I was there two nights, and housekeeping took the used towels but didn't replace them. They didn't empty the garbage, make the bed or replenish the coffee either. The front desk people had trouble printing out the bill when I left. They told me that I didn't really need it!
Bodde her 2 netter i oktober 2023
Svar fra Brennon den 13. nov. 2023
Hello Mary, we are so sorry about the housekeeping experience. We hope to have the opportunity to correct our actions and deliver a perfect stay for you! Safe travels.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and convenient and I always enjoy when there is a restaurant in the hotel for convenience
Bodde her 1 natt i oktober 2023
Svar fra Brennon den 13. nov. 2023
Hello Robert, we really appreciate the positive feedback! We are glad we could meet your expectations during your stay. We hope to see you again very soon!

10/10 – Utmerket

Anayelid og Madras

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Taslima Sidhu den 14. okt. 2023
Thank you so much for your recent stay at our hotel and for taking the time to leave us a fantastic 5 out of 5 rating. We truly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience with us. It was a pleasure serving you, and we hope to have the opportunity to welcome you back to our hotel in the near future. Thank you again for choosing us as your preferred accommodation.

6/10 – Grei

Domonique

Reiste med partner, Forretningsreisende
Likte ikke: Renhold
A large homeless encampment is set up in an adjacent parking lot. We were afraid to park our car in the parking lot for fear of break-in. There was an issue checking in at the front desk, the room was paid for but they insisted on a $100 deposit on our credit card but their machine wasn't working so they wrote out card # down. I don't like that, not to mention that they eventually put a hold on the card and it is still pending 6 days later. I talked to the front desk at check out about the hold and was assured it would drop off that day. Still waiting. We will not be back.
Bodde her 1 natt i oktober 2023
Svar fra Brennon den 12. nov. 2023
Hello Domonique, we are upset to hear the experience you had at our hotel. We understand the inconvenience of the deposit. We, as a hotel, hold it as a standard for all guests do to room charges or incidents that can occur. We are hoping to get another opportunity to accommodate you. Save Travels.