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Anmeldelser av Pyramisa Beach Resort, Hurghada - Sahl Hasheesh

5 out of 5
Pyramisa Beach Resort, Hurghada - Sahl Hasheesh
Sahl Hasheesh Bay, Sahl Hasheeh

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 42 av totalt 122 anmeldelser." "
Rangering på 8 − Bra. 34 av totalt 122 anmeldelser." "
Rangering på 6 − Grei. 15 av totalt 122 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 122 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 122 anmeldelser." "

7,2/10

Renhold

7,4/10

Personale og service

7,0/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ektepar Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert personell og god mat
Alle ansatte var svært dyktige og hjelpsomme. Ble godt ivaretatt på alle måter. Rommet var svært rent,maten fortreffelig og omgivelsene rolige. Har vært i Egypt mange ganger og dette er det beste vi har opplevd. Vil takke alle på Pyramisa for at oppholdet ble en minneverdig opplevelse som festet seg i våre hjerter. Vi returnerer til dette stedet neste gang vi ønsker fred,trening og glitrende service.
Fantasktisk overraskelse
Svar fra Hotel Management den 11. feb. 2022
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Hotel Management

10/10 – Utmerket

Alan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In all the years that I have been travelling to Egypt, I have never met such kind, caring and friendly staff at all levels. The food was good with plenty of variety, the accommodation although somewhat dated in places was excellent in those that have been updated. The crowning glory is the wonderful flat sandy beach with good cover from lifeguards and beach attendants. There was no shortage of sunbeds, so no need to be up at dawn to reserve.
Bodde her 14 netter i april 2024
Svar fra Pyramisa Beach Resort Sahl Hasheesh Team. den 28. apr. 2024
Dear our valued guest, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards.

10/10 – Utmerket

Jesus

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The beach and facilities were nice. The room was also nice. One critique would be the food.
Bodde her 6 netter i desember 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh Team. den 25. jan. 2024
Dear Jesus, Warm Greetings from Pyramisa Beach Resort Sahl Hasheesh, First we would like to thank you for chosen our hotel for your recent holiday, and for taking a part of your valued time to share with us your experience at our hotel, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Regarding the food menu please be sure that your comment is taken into consideration and our F&B manager is informed. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Yasser

Bodde her 7 netter i desember 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh Team. den 16. jan. 2024
Dear Yasser, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Manuel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ich war mit meiner Freundin 10 Tage im Pyramisa Hotel und muss sagen es war ein wirklich toller Urlaub, das Personal war sehr zuvorkommend und bemüht und ein großes danke an Hassan El Tabakh wenn man was brauchte hat er sich sofort darum gekümmert war ein wirlklich toller Urlaub das Essen war sehr gut es gab auch viele A la Cart Restaurants die sehr zum empfehlen sind. Die Zimmer wurden jeden Tag gereinigt und wir bekamen jeden Tag neue Handtücher also im großen und ganzen ist dieses Hotel sehr zum empfehlen. Wir kommen gerne wieder :)
Svar fra Pyramisa Beach Resort Sahl Hasheesh Team. den 12. jan. 2024
Dear our valued guest, Warm Greetings from Pyramisa Beach Resort Sahl Hasheesh, First we would like to thank you for chosen our hotel for your recent holiday, and for taking a part of your valued time to share with us your experience at our hotel, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards, Pyramisa Beach Resort Sahl Hasheesh Team.

8/10 – Bra

Sanj

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a lovely place and the staff are wonderful. Our hostess "Nisreen" was so helpful and accommodating. The beach is absolutely amazing with so much wildlife.
Bodde her 7 netter i desember 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh Team. den 8. jan. 2024
Dear Sanj, Warm Greetings from Pyramisa Beach Resort Sahl Hasheesh, First we would like to thank you for chosen our hotel for your recent holiday, and for taking a part of your valued time to share with us your experience at our hotel, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards, Pyramisa Beach Resort Sahl Hasheesh Team.

8/10 – Bra

Mahesw

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Schön
Das Hotel war schön, aber etwas veraltet. Es wurden Reparaturen durchgeführt, die nicht fachmännisch durchgeführt wurden. Das Personal war erstklassig. Das Essen war in Ordnung. Die Neujahrsfeier war erstklassig. könnte etwas sauberer sein. Besonders empfehlenswert für Familien mit kleinen Kindern.
Bodde her 6 netter i desember 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh Team. den 2. feb. 2024
Dear Mahesw , Warm Greetings from Pyramisa Beach Resort Sahl Hasheesh, First we would like to thank you for chosen our hotel for your recent holiday, and for taking a part of your valued time to share with us your experience at our hotel, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards, Pyramisa Beach Resort Sahl Hasheesh Team.

6/10 – Grei

Sultan Aleyna

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My family and I enjoyed the modern rooms and the beautiful beach of the hotel. The reception were really friendly and kind. The food, however, needs major improvement. They had the same foods everyday and most did not taste good, which is a shame for a nice hotel. My family and I also did not appreciate when one of the security (I think he is the night security in the hotel who was wearing glasses) came to ask/ check my family and I for our hotel ‘bracelets’ whilst we were eating our dinner at the hotel restaurant. This was very unprofessional, rude and embarrassing in front of other guests. The next day, the same person stopped me and asked for my bracelet.
Bodde her 5 netter i desember 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh Team. den 1. jan. 2024
Dear Sultan Aleyna, We were privileged and delighted that you enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team, which has greatly motivated us all. We greatly value your patronage and look forward to accompanying you soon at our hotel. Best Regards, Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Marianne

Likte: Renhold, personale og service og romkomfort
Bodde her 15 netter i november 2023
Svar fra Nisreen Raafat Guest Relation. den 25. des. 2023
Dear our valued guest, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Ayman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra Nisreen Raafat uest Relation. den 30. nov. 2023
Dear Ayman, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

8/10 – Bra

SIMON

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Crowded hotel. Drinks have way too much alcohol. But otherwise, beautiful rooms and snorkeling spot. Great staff. I recommand it.
Svar fra Pyramisa Beach Resort Sahl Hasheesh Team. den 18. nov. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team, which has greatly motivated us all. We greatly value your patronage and look forward to accompanying you soon at our hotel. Best Regards, Pyramisa Beach Resort Sahl Hasheesh Team.

8/10 – Bra

Elena

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
The volume of the music in the areal and the animation is deafening, making conversation impossible. Even at children's disco which is certainly harmful for the children.
Bodde her 6 netter i september 2023
Svar fra Pyramis Beach Resort Sahl Hashesh den 2. okt. 2023
Dear Elena , We were privileged and delighted that you enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team, which has greatly motivated us all. We greatly value your patronage and look forward to accompanying you soon at our hotel. Best Regards, Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Adama

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super
Le Personnel est super gentille est très aimable est à l'écoute. La plage de l'hôtel est magnifique la piscine très très bien les chambres sont confortable. Nivaux restauration y'à du choix mais l'Égypte n'ai pas connu pour leurs nourriture du coup faudras s'adapter et surtout venir avec du goûter pour les enfants . La bas c'est très cher !! Et venez avec des médicaments pour les crampes à l'estomac pour enfants ou adulte !!! Voir le médecin avant de venir en Égypte , le problème n'ai pas l'hôtel cest l'Égypte entière il fait très chaud la nourriture tourne vite . Sinon les escursions et la mer Rouge excellent et j'ai beaucoup aimé l'hôtel. Merci Pyramisa. Acheter vos goûter car la bas c'est des V...
Bodde her 11 netter i juli 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 9. aug. 2023
Dear Adama, Warm Greetings from Pyramisa Beach Resort Sahl Hasheesh, First we would like to thank you for chosen our hotel for your recent holiday, and for taking a part of your valued time to share with us your experience at our hotel, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards, Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Juan Carlos García

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Encantados. Seguro volvemos.
Bodde her 8 netter i juni 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 10. juli 2023
Dear Juan Carlos García, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

8/10 – Bra

Tibor

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 6. juli 2023
Dear Tibor, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Samuel

Bodde her 11 netter i mai 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 6. juli 2023
Dear Samuel, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Maged

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 2. juni 2023
Dear Maged, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

kadir

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kesinlikle tavsiye ettiğim mükemmel bir yer yemek,kahvaltı alkol beach her türün keyfini ayrı cikartabileceginiz bir otel bahsedilen olağan üstü kızıl denizin tadına varacağını bı sahile sahip
Bodde her 3 netter i mai 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 26. mai 2023
Dear kadir, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Amir

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel, amazingly big staff
Bodde her 4 netter i mai 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 20. mai 2023
Dear Amir,Warm Greetings from Pyramisa Beach Resort Sahl Hasheesh, First we would like to thank you for chosen our hotel for your recent holiday, and for taking a part of your valued time to share with us your experience at our hotel, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards, Pyramisa Beach Resort Sahl Hasheesh Team.

6/10 – Grei

Verifisert reisende

Likte: Romkomfort
Likte ikke: Renhold
Décevant
L’extérieur de l’hôtel, piscine et plage très bien. Les points faibles : La propreté des chambres négligées! La nourriture est tout simplement horrible sans aucun goût, très décevant pour un hôtel 5 étoiles.
Bodde her 8 netter i april 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 14. mai 2023
Dear our valued guest, Warm greetings from Pyramisa Beach Resort Sahl Hasheesh hotel! We would like to thank you for your feedback and your kind attention to our hotel, It is with great concern we received your comments outlining the unlike service you had during your last stay with us, thank you for bringing this matter to our attention. please note that your concern about The cleanliness of the neglected rooms and the food menu please be sure that your comment is taken into consideration and our H.K manager & F&B manager is informed. We would be more appreciated if we have received your comments during your stay to get a chance to conduct investigation in order to take the necessary action and to give yourself a chance to enjoy your holiday, therefore we do apology for inconvenience and we hope this experience won’t stop you from booking our hotel once again. Warm regards, Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Katalin Erzsébet

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i mai 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 12. mai 2023
Dear Katalin Erzsébet, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

Katalin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i mai 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 10. mai 2023
Dear Katalin,Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

8/10 – Bra

Laurent

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Le personnel est vraiment très agréable, la plage, la mer, les piscines magnifiques, mais le logement ne vaut pas un 5 étoiles peu de management visuel, pas de fiche explicative, rien en français. question restauration, c’est pas exceptionnel l’hôtel est un peu loin de Hurghada mais on a passé tout de même un très bon séjour
Bodde her 8 netter i mai 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 10. mai 2023
Dear Laurent, We were privileged and delighted that you enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team, which has greatly motivated us all. We greatly value your patronage and look forward to accompanying you soon at our hotel. Best Regards, Pyramisa Beach Resort Sahl Hasheesh Team.

2/10 – Forferdelig

Helmut Hermann

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel im Umbau, alles dreckig, dürfte garnicht zur Verfügung stehen bis Umbauarbeiten abgeschlossen sind. Sauberkeit eine Katastrophe, vor allem im Bad. Überall offensichtlich Haare, Staub und Dreck.
Bodde her 7 netter i mars 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 31. mars 2023
Dear Helmut Hermann, We were privileged and delighted that you enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team, which has greatly motivated us all. We greatly value your patronage and look forward to accompanying you soon at our hotel. Best Regards, Pyramisa Beach Resort Sahl Hasheesh Team.

2/10 – Forferdelig

Maisaa

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Olga K. den 16. mars 2023
Dear Valued Guest,Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.Best Regards,Hotel Management

10/10 – Utmerket

Idrisul

Bodde her 2 netter i februar 2023
Svar fra Pyramisa Beach Resort Sahl Hasheesh den 31. mars 2023
Dear Idrisul, Thank you for choosing Pyramisa Beach Resort Sahl Hasheesh for your recent holiday and for your feedback. We are delighted to know that you enjoyed your vacation and created new nice memories. As a hotel we are very proud to know, that all our efforts and work was recognized and appreciated. We are looking forward to see you again among our guests in the nearest future. With the kindest regards. Pyramisa Beach Resort Sahl Hasheesh Team.

8/10 – Bra

Annika

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Der var intet vi ikke kunne lide. Vi havde en rigtig dejlig ferie og det lå perfekt. Alt klappede
Bodde her 7 netter i januar 2023
Svar fra Olga K. den 3. feb. 2023
Dear Annika,We appreciate you taking your time to rate and comment about our hotel.We look forward to welcoming you back to our hotel.Pyramisa Beach Resort team

4/10 – Dårlig

Larisza

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room we’re staying is not satisfied to be a five star hotel, everything is old and broken, bathroom is very smelly and the wash basin is blocked. If you don’t give a tips to your cleaner, then you will be without a water
Svar fra Pyramisa Beach Resort Sahl Hasheesh Team den 13. jan. 2023
Dear Larisza , Warm greetings from Pyramisa Beach Resort Sahl Hasheesh hotel! We would like to thank you for your feedback and your kind attention to our hotel, It is with great concern we received your comments outlining the unlike service you had during your last stay with us, thank you for bringing this matter to our attention. therefore we do apology for inconvenience and we hope this experience won’t stop you from booking our hotel once again. Warm regards, Pyramisa Beach Resort Sahl Hasheesh Team.

10/10 – Utmerket

sameh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr schönes Hotel.
Svar fra Olga K. den 5. jan. 2023
Dear Guest,We appreciate you taking your time to rate and comment about our hotel.We look forward to welcoming you back to our hotel.Pyramisa Beach Resort team

2/10 – Forferdelig

Noel

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst “all inclusive “ ever
The hotel is huge and the premises are nice, the receptionists are rude since checking in, we felt very unwelcome and the rest of the staff is very unfriendly except when they want to sell you something. It says “all inclusive “ but it’s not, since the breakfast they’re trying to sell you extras like smoothies for 2 dollars and you get ice cream only from 14:00 to 16:00 other hours is 2 dollars, like seriously??? The food is horrible, tasteless, old and overall no variety, the location is far from Hurghada and the beach is not nice, so don’t expect turquoise clear beaches on this location. Upon check out we were told that we had to wait 10 minutes because they needed to check if the room was ok and nothing missing, like seriously? At the end 40 minutes passed and the receptionist kept telling us that we had to wait but we just left cos we had a plane to catch. Over all I wouldn’t recommend this place. I would give 0 stars for international standards.
Bodde her 2 netter i desember 2022
Svar fra Olga K. den 5. jan. 2023
Dear Guest,We deeply regret that you did not fully enjoyed your stay with us.Please accept our sincere apologies for the inconvenience you may have experienced.We hope that next time you will have only Good vacation.Pyramisa Beach Resort team.

8/10 – Bra

Samah

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det var dejligt at der ikke var overfyldt med mennesker. Det eneste negativ var ikke stor variation i retterne, næsten det samme hver dag. God underholdning, god service, hjælpsomme personale. Skønt sted god placering smukke omgivelser Skal helt sikkett tilbage
Bodde her 5 netter i desember 2022
Svar fra Olga K. den 5. jan. 2023
Dear Guest,We appreciate you taking your time to rate and comment about our hotel.We look forward to welcoming you back to our hotel.Pyramisa Beach Resort team

10/10 – Utmerket

Eslam

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice stay
very good. Pros : staff is friendly (especially Omar from Dinning room and Elsayed from room service), sandy beach, perfect food with variety, nice aqua park. Cons: most swimming pools are not heated in winter.
Bodde her 5 netter i desember 2022
Svar fra Olga K. den 5. jan. 2023
Dear Guest,We appreciate you taking your time to rate and comment about our hotel.We look forward to welcoming you back to our hotel.Pyramisa Beach Resort team

6/10 – Grei

Daria

Reiste med familie og små barn
Likte: Fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Sehr hübsche Anlage. Alle sind eh bemüht. Leider alles in die Jahre gegangen.
Bodde her 8 netter i desember 2022
Svar fra Olga K. den 5. jan. 2023
Dear Guest,We appreciate you taking your time to rate and comment about our hotel.Your review is helping us to improve ourselves and are used as motivation within all departments.We look forward to welcoming you back to our hotel.Pyramisa Beach Resort team

2/10 – Forferdelig

Ebram

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unfriendly Staff
Bodde her 2 netter i oktober 2022
Svar fra Mohamed El Sayed den 17. okt. 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 – Utmerket

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2022

4/10 – Dårlig

Gergis

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very bad hotel
Bodde her 7 netter i september 2022
Svar fra Mohamed El Sayed den 17. okt. 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 – Bra

Mohamed

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2022
Svar fra Mohamed El Sayed den 17. okt. 2022
Dear Valued Guest, Thank you for great comments and sharing your experience with us.I was delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well.Thank you very much for recommending Pyramisa Hotels & Resorts. Once again thank you for a great review, and we look forward to welcome you back in the near future. Best Regards,Hotel Management

4/10 – Dårlig

Mohamed

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad Hotel
Food was not good at all. Room needs renovation. Linens are worn out. Rocky beach that causes cuts and bruises. Staff are not professional, they need more training. Property does not deserve 5 star. Not recommended at all.
Bodde her 6 netter i juli 2022
Svar fra m.elsayed den 4. nov. 2022
Dear Valued Guest, Thank you for sharing your feedback with us. Please accept our apology for the inconveniences that occurred, we shared your valuable feedback with our hotel management and director of food and beverage, and immediate action was taken. We appreciate it if we can make it up for you whenever you visit us back again soon. Best Regards,Hotel Management

8/10 – Bra

Christina

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Pyramids is NOT a 5 Stars resort! I don’t know why or how they’ve been rated so but they aren’t 5 stars at all - I’d rate them 3 to be honest. The place needs updating - we were in a renovated room and our fridge was tiny and dirty, didn’t keep drinks cold, no remote for the AC, tiny TV. Food is not very good in terms of taste and quality, though quantity wise there is a lot to eat - we ended up eating out at least once per day, which is not pleasing at all when you’ve paid for all inclusive and considering the closest places are 20 minutes away. Pools have green mold around edges and floors are slimy in parts - told a lifeguard but they said ‘that’s normal’. Beach was closed our entire visit due to a shark attack so not their fault but disappointing to not be able to enjoy the sea. It looked beautiful and would have been the best part of the trip. Honestly, if I had paid 3 star resort prices I would have been happy with the resort. However, I paid 5 star rates and didn’t stay in a 5 star resort, so we aren’t very happy.
Bodde her 4 netter i juli 2022
Svar fra m.elsayed den 4. nov. 2022
Dear Valued Guest, Thank you for sharing your feedback with us. Please accept our apology for the inconveniences that occurred, we shared your valuable feedback with our hotel management and director of food and beverage, and immediate action was taken. We appreciate it if we can make it up for you whenever you visit us back again soon. Best Regards,Hotel Management

10/10 – Utmerket

Emad

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Fabulous location on a beautiful sandy beach and corals accessible within a short snorkel. Very convenient for kids and snorkling beginners. Next to the marina and shopping center. Very friendly staff with various linguistic skills, tourists from different countries and variety of dinning options. The rooms are clean but in need for renovations as aging is very obvious in several of them. TV channels are very very limited. Wifi ONLY avilable at Lobby. I would recommend and would go there again and again to enjoy such location, friendliness, and amenities at a competitive price.
Bodde her 3 netter i juni 2022
Svar fra m.elsayed den 4. nov. 2022
Dear Valued Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent vacation as enjoyable as ever.Glad to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of great importance to us, only through your comments, we improve the level of services that our guests receive, and in today’s world this is essential.Once again, I want to thank you for the time spent to write to us and we are looking forward to seeing and welcoming you back again to your second home. Best Regards,Hotel Management

6/10 – Grei

Verifisert reisende

Bodde her 6 netter i april 2022
Svar fra m.elsayed den 4. nov. 2022
Dear Valued Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent vacation as enjoyable as ever.Glad to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of great importance to us, only through your comments, we improve the level of services that our guests receive, and in today’s world this is essential.Once again, I want to thank you for the time spent to write to us and we are looking forward to seeing and welcoming you back again to your second home. Best Regards,Hotel Management

4/10 – Dårlig

GUILLAUME

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2022
Svar fra m.elsayed den 4. nov. 2022
Dear Valued Guest,Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience.Best Regards,Hotel Management

10/10 – Utmerket

Mohamed

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me and my wife really enjoyed the time we spent in this hotel , we liked how there is a big variety of the food and how they keeping the place clean and the staff were amazing , very nice , and the beach was very easy to access , over all the place was amazing.
Bodde her 6 netter i mars 2022
Svar fra Hotel Management den 25. mars 2022
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Hotel Management

4/10 – Dårlig

Shoaib og Essex

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Beach area/greenery nice but actual building is very tired, tatty and desperate need of a refurbishment including the leaking roof flooding the lobby area?! No Welcome pack/hotel information in room. Electricity went out on the entire resort a few times a day?? No telephones working nor shower hot water in our double connecting room, had to walk 5min each way to reception every time needed speak to staff which was ridiculous - Issues reported but staff were blatantly not interested on rectifying consequently we did not have these essential throughout our stay. Hotel food was excellent, restaurant staff very helpful and prompt but staff on entire resort spoke broken English which created communication difficulties for even the simplest requests. Heated outdoor pool/slides fab for families, not much to do around the hotel but location is good
Bodde her 9 netter i desember 2021
Svar fra Hotel Management den 11. jan. 2022
Dear Valued Guest, Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience. Best Regards, Hotel Management

10/10 – Utmerket

Angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2021
Svar fra Hotel Management den 11. jan. 2022
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Hotel Management

4/10 – Dårlig

Yaser

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Hotelet är helhet helt ok. Bra service väldigt hjälpsamma personal, bra läge i sahl hashesh, inte så långt till senzo mall och 25 minuter till hurghada. Bra pooler väldigt fin strand. Maten kan förbättras. Det som var mindre bra städningen. Väldigt dåligt och telefonen i rummen inte fungerande under hela min resa. Alla rum saknar internet, enda stället man kan surfa är i lobbyn. När man ber recptionen om något glömmer de anteckna det så får man tjafsa ett antal gånger Jag ger hotellet 2 av 5
Bodde her 6 netter i desember 2021
Svar fra Hotel Management den 11. jan. 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

2/10 – Forferdelig

Nathaniel og Dulles

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I did not want to write this but the property disappointed from check in to check out. At check in, they could not find my already paid for reservation and made me wait with my family for one hour while they called some mysterious sales office in Cairo. I showed them my confirmation number and payment receipt via the app to no avail. Finally I contacted Expedia to intervene and the hotel staff checked me in but offered no apology or further explanation on the hour we waited. We got to the room and wanting to freshen up from our travel tried the shower but no hot water. I tried to call the front desk but the hotel phone in our room did not work. No wi-fi either but when I did talk to the front desk later they told me "for wi-fi just come to the reception area" and a service tech told me they were having trouble installing an access point on our wing of the hotel. When another technician came to look at the room phone that did not work, he removed the connector from the wall, sucked on it with his mouth as if his salvia would create connectivity then plugged it back in but still no dial tone. He promised to come back the next day but did not. I asked the front desk three times total about the phone and hot water and each time they promised to send someone to fix and we checked out two days later with nothing fixed. At check out, I asked to speak to a manager and the staff said no managers were onsite (on a Saturday at 9:30am). The entire stay was a disappointment.
Bodde her 2 netter i oktober 2021
Svar fra Hotel Management den 11. feb. 2022
Dear Valued Guest, Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience. Best Regards, Hotel Management

10/10 – Utmerket

Ahmed

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice
Amazing
Bodde her 3 netter i september 2021
Svar fra Hotel Management den 11. feb. 2022
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Hotel Management

8/10 – Bra

Mahmoud

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful
Bodde her 3 netter i september 2021
Svar fra Otium Pyramisa Beach Resort team den 27. sep. 2021
Dear Mr.Mahmoud, Thank you for choosing us for your stay and for your kind feedback. We will be happy to welcome you again. Best regards

6/10 – Grei

amir

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
bad
The staff is bad, and when I arrived at the hotel, they asked for an additional fee for alcoholic drinks, although the reservation included alcoholic drinks. I made a complaint and the workers are completely uncooperative, and then they agreed to the reservation. As for the food, it is acceptable and the cleanliness is acceptable, but the amenities in the room are not acceptable because the air conditioning is very loud and the satellite channels are all Russian The signal is very bad, the balcony door is very bad, there are no drinks in the refrigerator, the beach has rocks, and the bar closes at 12 pm
Bodde her 3 netter i september 2021
Svar fra Otium Pyramisa Beach Resort team den 27. sep. 2021
As Otium Hotels International management we pay a great importance to guest satisfaction, therefore according to quality policy we are continually improving our service. We are very grateful for any constructive feedback wherever it’s positive or negative. We would like to underline that all online bookings deserve soft all inclusive concept excluding alcohol drinks and a la carte restaurants. Guests can increase their accomodation by paying at the arrival soft AI into hard AI. For your satisfaction the management made it for free as a except. Kindly inform you that our concept about working hours of bars and restaurant, minibar concept and the beach using clearly written on all sites and provided to all guest during check in. Thank you for your kind feedback.