Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 119 av totalt 269 anmeldelser." "
10 – Utmerket
119
Rangering på 8 − Bra. 103 av totalt 269 anmeldelser." "
8 – Bra
103
Rangering på 6 − Grei. 35 av totalt 269 anmeldelser." "
6 – Grei
35
Rangering på 4 − Dårlig. 10 av totalt 269 anmeldelser." "
4 – Dårlig
10
Rangering på 2 − Forferdelig. 2 av totalt 269 anmeldelser." "
2 – Forferdelig
2
8,6/10
Renhold
8,4/10
Personale og service
8,4/10
Fasiliteter
8,2/10
Overnattingsstedets bygg og tilstand
8,2/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Verifisert reisende
31. jan. 2019
Likte: Renhold, personale og service og romkomfort
Eldre hotell, men perfekt beliggenhet ift skibakkene
Verifisert reisende
Bodde her 2 netter i januar 2019
Svar fra Rusutsu Resort Hotel & Convention den 31. jan. 2019
Dear our valued guest,
We sincerely appreciate for your stay and great feedback on Hotels.com.
We are glad to hear you felt our hotel was perfectly located to the ski slopes. We hope you could enjoyed great powder snow experience here, in Rusutsu.
We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again, hopefully next winter.
R 様このたびはルスツリゾートにご宿泊いただき誠にありがとうございます。また、高評価を頂戴し重ねて御礼申し上げます。今回は全日本ジュニアスキー技術選手権大会でのご利用とのこと、お疲れ様でございました。フロントスタッフの対応につきまして、お褒めの言葉を頂戴し誠にありがとうございます。スタッフ一同、大変嬉しく存じます。なお、ご指摘のお食事の件につきましては、いただいたご意見を関連部署、マネジメントチームにて共有し、今後の更なる改善のため参考とさせていただきます。今後もお客様のお声を第一に一生懸命改善に努めて参りますので、何卒変わらぬご愛顧を賜りますようお願い申し上げます。またのご来館を心よりお待ち申し上げております。ルスツリゾートホテル&コンベンション
Svar fra Rusutsu Resort Hotel & Convention den 12. mars 2024
Dear Aubrey,We sincerely appreciate your choosing Rusutsu Resort and your positive feedback.We hope you could enjoyed your holiday in Rusutsu where is one of the best ski resorts in Hokkaido, Japan.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
KIN MING
8. mars 2024
Likte: Fasiliteter
Friendly and helpful
KIN MING
Bodde her 6 netter i mars 2024
Svar fra Rusutsu Resort Hotel & Convention den 12. mars 2024
Dear KIN MING,We sincerely appreciate your stay with us and your positive feedback. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
8/10 – Bra
Richard
Reiste med familie
27. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient and worth the money
The Onsen was very nice, and there were lots of good and affordable food options. The staff wasn't very helpful in getting a taxi and we basically had to do it on our own. At first I was skeptical of the ski locker system, but it actually worked out well. We'd like to return.
Richard
Bodde her 5 netter i februar 2024
Svar fra Rusutsu Resort Hotel & Convention den 2. mars 2024
Dear Richard,We sincerely appreciate your choosing Rusutsu Resort and taking your precious time to share your feedback.We are glad to hear you enjoyed our Onsen and restaurants.However, we sincerely apologize for the inconvenience caused so as that our staff was not helpful enough.We will share your comment with the related department to improve our service quality.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
Michael
15. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ski-in walk-out. Very large onsen
Michael
Bodde her 2 netter i februar 2024
Svar fra Rusutsu Resort Hotel & Convention den 2. mars 2024
Dear Michael ,We sincerely appreciate your choosing Rusutsu Resort and taking your precious time to share your positive feedback.We hope you enjoyed your stay with us, one of the best ski resorts in Hokkaido, Japan.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
ShaTing
Reiste med familie
13. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ShaTing
Bodde her 7 netter i februar 2024
Svar fra Rusutsu Resort Hotel & Convention den 2. mars 2024
Dear ShaTing,We sincerely appreciate your stay with us and your positive feedback. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
6/10 – Grei
Agnes
Reiste med familie
4. feb. 2024
Likte: Personale og service
Likte ikke: Fasiliteter
There should be more fast food shops that open till 8pm
Agnes
Bodde her 3 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 2. mars 2024
Dear Agnes,We sincerely appreciate your stay with us, and a valued feedback this time.We will share your comment with our Fast Food Group and management team to provide better resort stay experiences.We look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
8/10 – Bra
Chi Wang
30. jan. 2024
Chi Wang
Bodde her 5 netter i januar 2024
Svar fra Rusutsu Resort Hotel & Convention den 24. mars 2024
Dear Chi Wang,We sincerely appreciate your choosing Rusutsu Resort and your positive feedback.We hope you could enjoyed your holiday in Rusutsu where is one of the best ski resorts in Hokkaido, Japan.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
8/10 – Bra
Debora
Reiste med familie
27. jan. 2024
Likte: Renhold, personale og service og fasiliteter
Fantastic location and many options for dining after a day skiing, but the hotel feels a bit antiquated and in need of renovation.
Debora
Bodde her 2 netter i januar 2024
Svar fra Rusutsu Resort Hotel & Convention den 28. jan. 2024
Dear Debora,We sincerely appreciate your stay with us, and your valued feedback which we have shared with our management team to provide better quality of resort experience.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
Verifisert reisende
Reiste med en gruppe
22. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very well equipped ski resort.
Food are not bad, price is ok with the current exchange rate.
Staffs are generally friendly. But it doesn’t allow non ski school beginner to use the magic carpet close to north building. A little bit inconvenient.
Verifisert reisende
Bodde her 3 netter i januar 2024
Svar fra Rusutsu Resort Hotel & Convention den 22. jan. 2024
Dear Guest,We sincerely appreciate your stay with us and your positive feedback.However, we apologise for the inconvenience regarding the magic carpet. We have shared your valued comment with the related department to improve our service quality in future.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again possibly next season.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
Jennifer
18. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Jennifer
Bodde her 2 netter i januar 2024
Svar fra Rusutsu Resort Hotel & Convention den 19. jan. 2024
Dear Jennifer,We sincerely appreciate your choosing Rusutsu Resort and taking your precious time to share your positive feedback.We hope you could enjoyed winter experience here, in Rusutsu.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
Tse Kit Agnes
Reiste med familie
16. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tse Kit Agnes
Bodde her 2 netter i januar 2024
Svar fra Rusutsu Resort Hotel & Convention den 19. jan. 2024
Dear Agnes,We sincerely appreciate your stay with us and your positive feedback. We hope you could enjoyed winter experience here, in Rusutsu.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
Wei-Kai Victor
13. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No regrets.this is the pace ti be. Great place and easy to the slopes. Must stay here again
Wei-Kai Victor
Bodde her 3 netter i januar 2024
Svar fra Rusutsu Resort Hotel & Convention den 19. jan. 2024
Dear Victor,We sincerely appreciate your choosing Rusutsu Resort and taking your precious time to share your experience and positive feedback.We are glad to hear "great place and must stay here again".We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
JONG IN
Reiste med familie
11. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
JONG IN
Bodde her 3 netter i januar 2024
Svar fra Rusutsu Resort Hotel & Convention den 19. jan. 2024
Dear JONG IN,We sincerely appreciate your stay with us and your positive feedback.We hope you could enjoyed your holiday in Rusutsu where is one of the best ski resorts in Hokkaido, Japan.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
Miho og Rockville
11. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Michael
Bodde her 5 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 28. jan. 2024
Dear Michael,We sincerely appreciate your stay with us and your positive feedback. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
Great place for family. Very limited eating places so please make your reservations ahead of time.
Allan
Bodde her 2 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 2. jan. 2024
Dear Allan,We sincerely thank you for choosing Rusutsu Resort and appreciate taking your precious time to share your experience with us.We hope you could enjoyed staying with us and winter experiences, here in Rusutsu.Regarding restaurants, we apologise for the inconvenience caused because most places to eat are crowded especially during high season such as year-end/new year holiday.We will share your feedback with both the related department and our management team to improve it as much as possible.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Warmest regards,Rusutsu Resort Hotel & Convention
8/10 – Bra
Yoshihiro
Reiste med familie
31. des. 2023
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are old and amenities dated. Staff services were good.
jiaming
Bodde her 3 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 30. des. 2023
Dear jiaming,We sincerely appreciate your choosing Rusutsu Resort and taking your precious time to share your feedback.We are glad to hear your positive comment about our staff.However, we sincerely apologise our rooms and amenities could not met your expectation. We will share your feedback with our management team to improve the service quality as much as possible in future.We look forward to welcoming you again in future.Have a happy new year !Rusutsu Resort Hotel & Convention
8/10 – Bra
Jaeyeon
Reiste med familie
27. des. 2023
Likte: Personale og service og overnattingsstedets bygg og tilstand
Jaeyeon
Bodde her 4 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 30. des. 2023
Dear Jaeyeon,We sincerely appreciate your choosing Rusutsu Resort and taking your precious time to share your positive feedback.Hopefully, you had enjoyed staying with us and had a great winter experience here, in Rusutsu.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Happy holidays!Rusutsu Resort Hotel & Convention
4/10 – Dårlig
Brian
24. des. 2023
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Brian
Bodde her 3 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 30. des. 2023
Dear Brian,We sincerely thank you for choosing Rusutsu Resort Hotel & Convention and appreciate for taking your precious time to share your experience with us. However, we are very regretful that your stay was not up to your expectation. If it is convenient for you, it would be grateful to tell us more details in order to improve guest experience and make our guests feel well. We continuously strive for higher quality of service as a resort hotel, and your valuable feedback will help making our hotel levels upswing. We are grateful for your support and do hope that we would welcome you back to our hotel in the future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
Xiang
20. des. 2023
Xiang
Bodde her 4 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 19. jan. 2024
Dear Xiang,We sincerely appreciate your stay with us and your positive feedback. We hope you could enjoyed the early winter here, in Rusutsu.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Best regards,Rusutsu Resort Hotel & Convention
10/10 – Utmerket
Chai Gek
Reiste med familie
15. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Choose this hotel because the ski slope is just outside of the hotel. Third time staying in this hotel.
Most restaurants close early so need to plan your activities well.
Chai Gek
Bodde her 2 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 30. des. 2023
Dear Chai Gek,We sincerely appreciate your returning to us, and taking your precious time to share your feedback.Regarding restaurant operation time, we sincerely apologise for the inconvenience. Especially during busy season, we recommend to visit restaurants earlier time during each restaurant's open hours.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Have a happy new year !Rusutsu Resort Hotel & Convention
8/10 – Bra
Rong
12. des. 2023
Rong
Bodde her 5 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 2. jan. 2024
Dear Rong,We sincerely thank you for choosing Rusutsu Resort Hotel & Convention and sharing your feedback.Hopefully, you had enjoyed staying with us and winter experiences here, in Rusutsu.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Warmest regards,Rusutsu Resort Hotel & Convention
8/10 – Bra
SHIH YI
Reiste med en gruppe
10. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
SHIH YI
Bodde her 6 netter i desember 2023
Svar fra Rusutsu Resort Hotel & Convention den 30. des. 2023
Dear SHIH YI,We sincerely appreciate your choosing Rusutsu Resort and taking your precious time to share your feedback.Hopefully, you had enjoyed staying with us and had a great winter experience here, in Rusutsu.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Have a happy new year !Rusutsu Resort Hotel & Convention
8/10 – Bra
Ho Wah
Reiste med familie
25. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel
Ho Wah
Bodde her 1 natt i oktober 2023
10/10 – Utmerket
Ngoc
Reiste med familie
24. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ngoc
Bodde her 2 netter i oktober 2023
8/10 – Bra
Verifisert reisende
Reiste med familie
19. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i oktober 2023
6/10 – Grei
Verifisert reisende
Reiste med familie
16. okt. 2023
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i oktober 2023
8/10 – Bra
Siu ling
11. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Siu ling
Bodde her 1 natt i oktober 2023
Svar fra Rusutsu Resort Hotel & Convention den 12. okt. 2023
We sincerely appreciate your choosing Rusutsu Resort Hotel & Convention and giving us a high score.We hope you had enjoyed staying us and beautiful nature here, in Rusutsu.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.
6/10 – Grei
Nana
4. okt. 2023
Nana
Bodde her 3 netter i oktober 2023
Svar fra Rusutsu Resort Hotel & Convention den 1. nov. 2023
We sincerely appreciate your choosing Rusutsu Resort Hotel & Convention, and your evaluation.However, Please feel free to contact us so that we can continue to improve our hotel service products as an all-season resort, and we are definitely glad to have next chance to welcome you back in future.
10/10 – Utmerket
RYEHOON
4. okt. 2023
RYEHOON
Bodde her 3 netter i september 2023
Svar fra Rusutsu Resort Hotel & Convention den 5. okt. 2023
We sincerely appreciate your choosing Rusutsu Resort Hotel & Convention and giving us such a great score.We hope you could had a great time here, in Rusutsu.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.
8/10 – Bra
xinwei
1. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
xinwei
Bodde her 1 natt i september 2023
Svar fra Rusutsu Resort Hotel & Convention den 5. okt. 2023
We sincerely appreciate your choosing Rusutsu Resort Hotel & Convention and your valued evaluation.Hopefully, you could had enjoyed staying with us and the beautiful nature here, in Rusutsu during autumn season.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.
8/10 – Bra
Kijoong
Reiste med en gruppe
4. sep. 2023
Likte: Renhold og personale og service
Summertime most restaurants are closed.
Kijoong
Bodde her 2 netter i september 2023
Svar fra Rusutsu Resort Hotel & Convention den 28. sep. 2023
Dear Kijoong,We sincerely appreciate your choosing Rusutsu Resort and taking your precious time to share your feedback.However, we apologise for the inconvenience regarding available restaurants. We will share your comments to Food and Beverage department for improvement in future.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.
10/10 – Utmerket
unibahn
31. aug. 2023
unibahn
Bodde her 3 netter i august 2023
Svar fra Rusutsu Resort Hotel & Convention den 28. sep. 2023
Dear unibahn,We sincerely appreciate your choosing Rusutsu Resort and giving us a high score.We hope you could enjoyed staying with us.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.
10/10 – Utmerket
Hiroshi
Reiste med familie og små barn
28. aug. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room rates are quite expensive , but everything is impressed
Jaroon
Bodde her 1 natt i april 2023
Svar fra Rusutsu Resort Hotel & Convention den 17. apr. 2023
Dear Jaroon,We sincerely appreciate your choosing Rusutsu Resort and sharing your feedback.We are glad to hear you were impressed by every experience during your stay with us.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Sincerely yours,Rusutsu Resort Hotel & Convention
8/10 – Bra
Liri og Sherman Oaks
21. mars 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Resort. Lovely Onsen bath after skiing.
Liri
Bodde her 2 netter i mars 2023
Svar fra Rusutsu Resort Hotel & Convention den 25. mars 2023
Dear Liri,We sincerely appreciate your choosing Rusutsu Resort and taking your precious time to share your positive feedback.We are happy to hear you enjoyed "Rusutsu Onsen - Kotobuki" after skiing.We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.Warmest regards,Rusutsu Resort Hotel & Convention