Hoteller i Russell Springs

«Staff were helpful and friendly. Room was relatively clean. Pillows on bed were basically throw pillows. Very uncomfortable. Shower handle was very loose so shower was either red hot or cold.... middle was not an option. Overall, it was a pleasant stay.»

«First time staying in Columbia. The location of the property puts you minutes way from most places you’ll want to visit. (Gigi’s is a MUST!) Overall, not too much to say about it. All expectations were met.»

«The staff was very helpful always ready to react to any concerns! I found my room. Exactly as promised. One staff member was extra helpful was Dennis Sacco.»

«The mattress in our room was very uncomfortable. Everything else was great! Staff was very friendly and welcoming! Room was clean.»

«We had a flood at our house and had to cancel. We bought the insurance and was still denied any kind of refund. We love the hotel and the staff is always great but we will not be staying there anymore. We will find a different hotel as our daughter and grandkids live in summerset ky.»

«Staff was kind and the room was clean»

«They were in the process of a remodel. Not sure if our room on the first floor was completed or not. Some things looked new (bedding, carpet) but others were obviously very old. Caulk and paint around door frames was horrible. Paint drops on tile floor and paint spray on door handle. Workmanship very poor. Loose tile in the corner behind the door. Fan in bathroom was taped on the wall above the towel rack. After showering and using the fan, there was dust all over the white towels on the ...

«Breakfast was awful!»

«I just wish the website was updated NO POOL and this was something we were wanting for our stay»

«fast check in, but got a room wich was allready rented out, so i had to return to reception to sort that out. free coffe machine and popcorn 24h close to the room. Nice and serviceminded staff. it can be some noise from the surroundings ,like other guests in the hallway or the housekeepers speaking loud outside room. but overall this is a really good hotel for the price i paid.»

«Staff very nice, friendly and kind. Rooms are clean. Pool is clean. Parking is excellent.»

«All good»

«The property was amazing, the staff was amazing and so was the food at the restaurant.»

«Shay is an excellent example of customer first!»

«We booked our room for one night and then decided to stay longer. Staff was very helpful and friendly. Clean towels, bath mat etc . everyday. Plenty of ice when we needed it. Will stay again when we head back to Kentucky. »

«Very dated hotel. Surface clean which was ok. Breakfast and other amenities were cheap or nonexistent which could be expected for the budget price.»