Hoteller i Russell

«The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service»

«It's not a bad place to stay for the night.»

«Hotel was decent. Took a bit to check in. Not a fan of being woken up at 3 am by a hotel employee statung our smoke detector was going off. We are non-smokers and sleeping.»

«The bathroom smelled like mold or mildew. There was actually mold. There was cobwebs in the bathroom also»

«Overall a great place to stay.»

«The room was clean. Front desk staff was friendly. Good value for the cost of the room»

«Went for a wedding. Not really much to do nearby. Some cool bars. Otherwise stay was great. Very clean and comfortable»

«Decent stay for a short business trip.»

«The Hampton was very clean and the staff were very friendly. We always stay here when visiting Marshall University.»

«Non smoking room, smelled like it has been heavily smoked in. Halllways on floor one and 2 smelled like marijuana. Stayed one night then cancelled and stayed at another hotel for remainder of stay»

«Love this place every time! (when they aren't sold out)»

«The room was very clean. Beds comfy. Pull out couch was comfortable. Breakfast was good. The pool was nice but kept running out of towels because there were so many people swimming. But the staff was very attentive and replaced towels when requested. I loved the cornhole game and large connect four game in the courtyard. I would definitely recommend this hotel. »

«All the staff very nice»

«We booked the jacuzzi suite room. If you have a room with one of those in there I recommend setting the air conditioner to the “dry” setting, if not the whole room is moist. The floor was slippery, the carpet was sticky, and even the nightstands had condensation on them. It got better after we set the air conditioner to dry. Our TV wouldn’t connect to the internet all three days we were there, and our phone in our room didn’t work at all. Other than those minor inconveniences, the service was ...

«We enjoyed our short stay. The cabin was equipped with everything you need . The owner greeted me with a thank you card and chocolate when checking out.»

«Enjoyed staying, Very clean and comfortable room.The river, restaurants and shops within walking distance. Nice clean Gym I hit every morning. Front desk, Bar tender, server, housekeeping ladies and the maintenance guy ALL very pleasant, polite and helpful. Good job guys !!! That was my second stay... I'll be back....»