Hoteller i Russell

«Room needs better cleaning»

«My family and I stayed here while visiting family in Monson. It was very convenient and safe. We were greeted with smiling faces upon our arrival. The staff were very accommodating and such a joy to interact with. The rooms were very clean and spacious. The breakfast was served hot every morning with a variety of options for my hungry teens. The pool was great on a couple rainy days. I would definitely stay here again and highly recommend this particular location based on the staff alone. ...

«OK -good location.»

«Price was very reasonable. It is a problem that there is most of the time no one in the office. Thus, it is really difficult to address issues, particularly in the evening. The TV went out in the evening, and we decided not to bother anyone. Bed was excellent. Location is quiet. Coffee in the office is great, but it would be better in the room. Suggest installing better clothes hanging capability in room. Overall, good value.»

«The hotel was a hidden gem. The linen and towels were white bright and plush. The grounds and hotel very well maintained. The staff was very polite, professional and helpful. Next time when I’m in the area I will revisit.👍»

«Location was ideal and many choices of restaurants and grocery stores in walking distance. Hotel is new and extremely clean. TV is very good quality. Breakfast is typical for this type of hotel and free.»

«Bathroom was spacious, bed comfy, air conditioner was quiet and effective, Will stay here again. Thank you»

«Large room, comfortable king size bed. Ac/ heat and hot water great. Dated, worn out furnishing, chairs and pillows. Room odors...»

«Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She ...

«Staff was very helpful and the room was very clean. However, somehow the toilet seat was either not fitted correctly or it just was a bad fit - terrible experience»

«Stayed here for the convenience of Hartford Airport. Did what it needed to do at a reasonable price.»

«Ongoing renovation in the lobby.»

«Great service.»

«The coffee was fantastic. Rooms were quiet»

«Front desk person was helpful and courteous but room smelled of vaping and marijuana smoking. Called to get another room but there were no rooms available. We used scented sprays around the room but that strong smell still persisted during our stay. »

«Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return.»

«It’s a good hotel, my room did smell funny, even the hallways toward my room had a smell, the bathroom was pretty clean for the most part and the room was kept pretty good also, for some reason the sheet I had on the bed smelled like piss»

«Friendly staff, clean room, awesome breakfast»

«Rimelig og greit. Ikke beste frokosten i området men det holder. Personalet er serviceinstillte og hyggelige.»