Hoteller i Russell

«Everything was great other than nothing open later at night to get something to eat...just one snack place would be great.»

«Ended up here cause I made a wrong turn. But I had the best sleep I’ve had in a long time. The best bed and the best pillows. Awesome water pressure in the shower. Quiet, cute little breakfast. Hope I make a wrong turn again and end up here»

«Stay was overall fine. Property is conveniently located, rooms and common areas are okay. Breakfast was nice in the morning. Bartender was so rude. She should look for another job if she is that miserable.»

«It was a pleasure to stay at this historical place. Service was excellent.»

«It was clean enough but I couldn’t adjust the temperature in the room and it was freezing. I had to use bath towels as an extra blanket. The breakfast in the morning was handled by only one person who did both the breakfast and front desk duties. They ran out of everything because the poor woman had to do both. It was a very busy Sunday morning and you would think there would be more staff.»

«Breakfast was wholesome and delicious with many offerings. The oatmeal was particularly good. Shout out to the breakfast area attendant, Katrina, who was very gracious and welcoming! The parking area was convenient, safe and well lit. The room was clean and comfortable.»

«The staff was amazing! Unfortunately, the room was awful. The beds were hard, the bottom of the shower was poorly fixed after it cracked and the toilet leaked to the point water completely leaked over the entire bathroom floor. They fixed the leak quickly, but the beds were terrible!»

«We had a wonderful stay. Room was clean and our host was very attentive.»

«The jet tub took at least a half hour to fill to where the jets kicked in, however the water never got above lukewarm! It took 5-10 minutes for the sink hot water to only get lukewarm! This was unacceptable, we couldn’t even take a shower in lukewarm water! There were communication issues with Expedia and The Hazeltine Owner, not responding to our messages.»

«The hotel and room are in pretty roughshape, and the towels all had some staining on them, and there was a smallstain on the bedsheets. The property itself was okay, although the parking lot had cones in it for travelers to avoid hazards. There were a lot of chemicals used to clean the room (perhaps because they allow pets?), and I ended up with a migraine. Also, there were no quiet hours- guests were screaming, making weird noises, and slamming doors until at least 1 am. The staff was polite ...

«wifi»

«Clean room. Friendly / helpful staff.»

«Quiet, comfortable, convenient, and affordable.»

«Excellent location. Good property at reasonable price»

«The first room we were given had a VERY HEAVY stale smoke smell. We were switched to another room on the 3rd floor, which was only accessible by a stairwell on the sides of the building as the Elevators have not been working. The side doors had no security locks. Anyone could enter at any time. The TV had no remote and was not hooked up to any type of satellite/cable.»

«This is a beautiful property. The rooms are spacious with a gorgeous view of the lake. They have coffee stations on every floor which is very convenient. The staff were all very friendly and helpful.»

«Property was convenient, quiet and pleasant. Staff were all nice and helpful. However, the main room light needed a new bulb, the desk chair had shredded seat covering and the window shade had a big tear in it. On Saturday morning, I let staff know about these things and they said they'd refer to maintenance. When I left on Wednesday, none of these issues had been addressed. So, nice place and pleasantly quiet even though near a highway, but shoddy maintenance.»

«Wonderful and inviting staff Everything was great and comfy»

«Pros : Close to highway, nice park close, Sound structure (tornado warnings) felt safe. Cons: * Poor security (anyone could walk in any exterior door) * LVT floor decent but needs mopped regularly * Wood furniture is deteriorating * Please clean windows inside * Stayed 4 days / 3 nights... no one ever emptied trash, brought new bath towels, or changed sheets. * Gym, ha ha ha. I think 5 pieces of equipment older than me (68) ...