Hoteller i Russell

«Beautiful facility. Stayed overnight while traveling through. No intention of gambling, but really needed to have dinner. There was a line to get into the cafe but lots of empty tables. Tried room service several times but they wouldn’t even pick up the phone. None of the staff I spoke to knew of a problem or had a helpful solution. Finally spotted some prepackaged cut fruit and a sandwich at the Starbucks counter. These were delicious and averted a crisis for my elderly mother and me. Beautiful ...

«Stay was overall fine. Property is conveniently located, rooms and common areas are okay. Breakfast was nice in the morning. Bartender was so rude. She should look for another job if she is that miserable.»

«Ended up here cause I made a wrong turn. But I had the best sleep I’ve had in a long time. The best bed and the best pillows. Awesome water pressure in the shower. Quiet, cute little breakfast. Hope I make a wrong turn again and end up here»

«It was a pleasure to stay at this historical place. Service was excellent.»

«The staff was amazing! Unfortunately, the room was awful. The beds were hard, the bottom of the shower was poorly fixed after it cracked and the toilet leaked to the point water completely leaked over the entire bathroom floor. They fixed the leak quickly, but the beds were terrible!»

«Got off to a bit of a rocky start due th missing towels and a a pillow that hadn’t gotten a pillow case put on. After that things went reasonably well. Breakfast was pretty standard free hotel style. Nice location eat most of the attractions in Jamestown I have stayed here nearly every time visiting my hometown area over the years, from the days of Best Western to now La Quinta. This was one of the best stays.»

«Shower wall seemed to have some type of mold under bottom corner soap tray. Otherwise, everything was excellent!»

«The hotel and room are in pretty roughshape, and the towels all had some staining on them, and there was a smallstain on the bedsheets. The property itself was okay, although the parking lot had cones in it for travelers to avoid hazards. There were a lot of chemicals used to clean the room (perhaps because they allow pets?), and I ended up with a migraine. Also, there were no quiet hours- guests were screaming, making weird noises, and slamming doors until at least 1 am. The staff was polite ...

«The most wonderful and accommodating host, JR. Very safe venue.»

«Clean room. Friendly / helpful staff.»

«Maintenance of facilities was very poor. The tv didn't work would not stay there again.»

«Quiet, comfortable, convenient, and affordable.»

«The jet tub took at least a half hour to fill to where the jets kicked in, however the water never got above lukewarm! It took 5-10 minutes for the sink hot water to only get lukewarm! This was unacceptable, we couldn’t even take a shower in lukewarm water! There were communication issues with Expedia and The Hazeltine Owner, not responding to our messages.»

«It is clear the property is in a state of decline. Many room key readers are missing or broken. The website advertised free breakfast which is not available. Restaurant and bar are closed. No housekeeping for four days.»

«The staff was very friendly»

«It's okay to stay to work.»

«elevator broke, breakfast missing napkins, silverware, towels not replaced, bedspread stained»

«This is a beautiful property. The rooms are spacious with a gorgeous view of the lake. They have coffee stations on every floor which is very convenient. The staff were all very friendly and helpful.»

«My kids and I have a wonderful time every time we stay. Thank you for making it memorable.»