Hoteller i Russell

«Bed bugs »

«I was happy there was a W/D but they should be kept wiped down as well as the folding table. The internet was terrible. We never got on line and the front desk said they were aware and working on it. The way she made her statement it gave me the impression this is a on going issue, nothing new. »

«Room smelled, shower or tub water did not work, breakfast was a joke!»

«The room was very clean and staff were friendly. There was no hot water in the morning so that was frustrating .»

«Clean and friendly staff»

«Rooms were clean, beds were comfortable. This is the second time we stayed in this facility and will stay again!»

«Parking was easy. Parked on street in front of main entrance. Additional parking all around. No obvious problem with security. Stayed in March, so don’t know air conditioning status. Heating worked well.»

«Clean efficient and moderately priced.»

«The Good: Clean room, full free hot breakfast (including eggs and potatoes), Super friendly and helpful front desk stuff The Bad: I am not a fussy traveler. I just want a comfortable bed and an ability to change room temperature. I checked into my room last night. The AC was working fine, but was making a SUPER loud noise every ten minutes. The toilet was flushing itself every so often, too. Asked to move rooms and moved to a different one. In that room, the mattress had the LARGEST indentation ...

«Shops were near by and restaurants were close great access to the city of Hays!»

«First room clearly hadn’t had the bedding changed. Clerk was kind and understanding and moved us to the room next door. It also hadn’t had the bedding changed. In addition, the toilet was not clean. My wife told the clerk if he’d give her clean bedding, we’d change th bed ourselves. It was late and we’d been driving all day and didn’t want to find a new motel. We were very disappointed as we had stayed at an AmericInn several days sooner and had a pleasant stay. »

«Great room. Microwave and refrigerator. Clean.»

«Needs some major updates and maybe better cleaning.»

«Nice size room. Friendly staff»

«I would replace the low round toilet with a comfort height elongated bowl design »

«Pool was enjoyable and great breakfast!»

«Nice! New, clean and family-friendly »

«Room was clean and secure. Very convenient from the highway. Plenty of places to eat nearby. Would definitely stay again.»

«Bring quarters if you need to do laundry as there were none available at the hotel. Be careful to use the bathtub as there were holes in it and really disgusting. And make sure you can read the posters on the wall before you ask the staff(breakfast) a question.»