Hoteller i Roundhead

«They ran out of breakfast within 30 minutes of starting on both days. No pancake syrup. Not a good selection. Staff was not helpful about the breakfast. Also, put a $200 hold on credit card, which took 5 days to release. Property blamed my bank. Bank said it was absolutely the property. Staff didn’t explain the hold up front, nor were they helpful when I contacted them. Property was well maintained and beds were comfortable.»

«Good»

«10 day stay..after hernia surgery...when my personal helpers left ...the manager brought me breakfast...and personally ck on me.. when was ck out....they did all the heavy lifting ..»

«Friendly, helpful staff, great amenities, easy check in/out processes, decent breakfast, great $.»

«The front desk staff were friendly and helpful, but unfortunately the building was not the cleanest. Also, the pool was closed, so that was a bummer. We'd definitely stay again, but hopefully all the light bulbs, the water stains on the ceiling, and the pool are taken care of or working.»

«Na»

«Exceptional. Clean, professional staff, newer carpet, modern furniture/decor, quiet. Great coffee and breakfast bar had a good amount of offerings, all fresh. The lady working the breakfast food was polite and attentive. Front desk staff was super. I was very pleased with my stay. Highly recommend.»

«Overall, our stay was okay, but there were several issues that affected our experience. The amenities were disappointing — the hot tub was not up to par because the bubbles/jets were not working properly, and the pool itself was extremely cold, making it difficult to enjoy. The biggest issue was the room. We experienced a significant ant problem throughout our stay. While the staff did spray the room, the problem continued regardless. Unfortunately, because the hotel was completely sold out for ...

«Room was clean but had only one light that worked t.v. had 4 channels»

«Great stay»

«Great stay. Most comfortable bed and pillows. Breakfast was pretty good. Staff was very friendly and knowledgeable»

«Staff friendly and helpful.»

«The staff didn’t do the rooms and didn’t bring clean towels. I had to go to the front desk to get towels. I left the tag on the door for room service. The woman who was supposed to do our room said she knocked early and didn’t get an answer. I explained that we put the tag out early and wasn’t there.»

«o»

«I understand that they are renovating the hotel. But in the shower was grout that was stuck to the main area of the shower. The toilet seal was super dirty and moldy. And the faucet in the restroom was also stained with grout. Breakfast was cold. But De’Angela was a beautiful soul that greeted us with such positivity that we needed after a long stressful day of driving.»

«Ikke frokost»

«very kind and helpful staff!»

«Very clean! Staff friendly and easy check in and out. Reasonably priced»