Hoteller i Round Lake

«The young receptionist was sitting behind bullet proof glass and didn't greet us with a smile. She was very soft talker and I don't think she loved her job. Flyer at check in explained how they were collecting an additional $100 for security deposit for damages...that didn't seem very welcoming. The halls were marked up with plaster patches - the floor light didn't work in the room. There was only one bedside table - had to drag chair over to my side of the bed to put my photo and water. And ...

«I didn't like the carpet. It needed upgrade.»

«Wasn’t from the area and the staff were super helpful with dinner options ☺️ only down side was the fridge not turning on but I was just too lazy to say anything.»

«It’s new and clean and the staff is friendly and attentive. Rooms are well-designed and it is a great place to stay just a short walk into the heart of town.»

«No outdoor pool. No elevator to room. »

«We had problems with the noise made by the heating and cooling system. Therefore, we did not sleep well the two nights we stayed there.»

«This was a basic facility no dining room. The staff did change my booking from a two queen beds to a king size because I was the only occupant. »

«The room was very nice and staff were very friendly and helpful. Wonderful location. My only complaint is while the towels were large enough and very soft they did not absorb water very well. The was a very nice coffee shop in the hotel. The building is historical and they are still working on some of the details so anticipate things getting even better»

«Room was in an awful location. Had to listen to people coming up and down the stairs all night long, slamming the stairwell door. The room had bugs, and was in poor condition.»

«Clean room very quiet good breakfast»

«The room had wooden floors, which is so much better than the horrible carpented hotel floors, so yay! Comfortable beds and a good price. Really closed to the car return place and mall with restaurants, and a good place for a night passing through. The staff at check in just answered «I don’t know anything about that» and turned around when we had a question about something in the surroundings, but the woman at check out was really nice and energetic. There was a small breakfast bag, which was a ...

«FYI there are no elevators so if you are on the second floor you will carry your suitcases up the stairs. Not a deal breaker but good to know for families and older people.»

«The breakfast is extremely limited but the staff was helpful, the room was clean, and the beds were comfortable, so no major complaints.»

«Wonderful place to stay. Would definitely stay here again.»

«We didn't have our room serviced and had to go to the front desk to get more towels to use.»

«Great stay at this property very clean no issues»

«Room was dirty smell unacceptable ,refuse to accept it , my wife and I had search for another hotel»

«Was very clean»

«The two girls working there were absolutely amazing. They went above and beyond for us and the other guests by helping us get the shuttle to the concert, making sure we were all happy with drinks etc… you could tell that they really cared . We will definitely be back. Such a great experience because of them.»