Rom, 1 kingsize-seng | Skrivebord, strykejern/-brett og ekstrasenger (inkludert)

Anmeldelser av OYO Hotel Rosenberg TX I-69

2.5 out of 5
OYO Hotel Rosenberg TX I-69
28382 Southwest Fwy, Rosenberg, TX

Anmeldelser

5,6
Rangering på 10 − Utmerket. 60 av totalt 251 anmeldelser." "
Rangering på 8 − Bra. 36 av totalt 251 anmeldelser." "
Rangering på 6 − Grei. 29 av totalt 251 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 251 anmeldelser." "
Rangering på 2 − Forferdelig. 89 av totalt 251 anmeldelser." "

5,6/10

Renhold

6,6/10

Personale og service

5,4/10

Fasiliteter

5,2/10

Overnattingsstedets bygg og tilstand

5,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Yousuf ali

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bad management everywhere cigarettes no clean in out
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Dr. Herb

Likte: Renhold
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Brien

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved my time at this hotel.

2/10 – Forferdelig

Maria og Rosenberg

Reiste med kjæledyr
Terrible and nasty place to stay at! Everything is falling apart and bugs everywhere!
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Leslie

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
7 Children running around screaming by doors till 9:30 pm . Front door room 148 lock is broken doesn't have striker plate nor the inside lock works . Shower fixture doesn't have a stoping point between hot or cold takes awhile to get the temperature set . smoke alarm covered with a plastic bag on the ceiling. Bathroom ceiling has drywall repair incomplete. Painting in the room is horrible, looks as a young child painted the room. The worst room I have ever been in, since I paid online I couldn't get a refund being on a budget this trip I couldn't leave . I talked to the night manager about the room and showed her pictures of the room she didn't do anything next morning I talked to the owner showed her the pictures she didn't care saying "that the people here has been staying here a long time " . I also seen a drug deal in the parking lot. One guest that has been here a long time drives with his music loud bumping rap music . The people here are in control not the motel .
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Brien

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
It was good, but it could’ve been better
Bodde her 4 netter i mai 2024

2/10 – Forferdelig

Elizabeth og Corinth

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was gross. Furniture broken, etc. I’ve never stayed in a more disgusting place.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Stephanie

Reiste med partner
Likte ikke: Fasiliteter
The door appeared to have been kicked in. The latch to the door would not lock. The room smelled of cigarettes
Bodde her 1 natt i april 2024
Svar fra Ammy den 8. mai 2024
Apologies for the problems you had faced, Stephanie! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

10/10 – Utmerket

Don

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very old property. Second floor has chipped concrete we On balcony leading to room
Bodde her 1 natt i april 2024
Svar fra Ammy den 8. mai 2024
Hi, Don! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

4/10 – Dårlig

Frank

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Ammy den 8. mai 2024
Hi, Frank! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah

4/10 – Dårlig

Latasha

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Ammy den 8. mai 2024
Hi, Latasha! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

10/10 – Utmerket

Joseph

Great prices
Bodde her 6 netter i februar 2024
Svar fra Ammy den 8. mai 2024
Hi, Joseph! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 – Forferdelig

Leonardo

Bodde her 1 natt i mars 2024
Svar fra Ammy den 8. mai 2024
Hi, Leonardo! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 – Utmerket

Joseph

Likte: Renhold
Bodde her 1 natt i februar 2024

6/10 – Grei

Francisco

Likte: Renhold, personale og service og fasiliteter
Its good but the neighbors are noisy as hell
Bodde her 9 netter i januar 2024
Svar fra Lisa den 2. mai 2024
Hi, Francisco! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Lisa

2/10 – Forferdelig

Veronica

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nothing security
Bodde her 1 natt i januar 2024
Svar fra Ammy den 6. mai 2024
Apologies for the problems you had faced, Veronica! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Sabrina

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Front desk made us wait a hour before check in because she was busy with a guy🙄 my kids were tired n sleepy! I would have left but has already paid online n wasn’t gunna get a refund
Bodde her 1 natt i desember 2023
Svar fra Ammy den 6. mai 2024
Hi, Sabrina! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og romkomfort
Infested
The staff was friendly but the rooms are disgusting. Me and my husband ended up leaving early after waking up and finding a party of roaches on the restroom counter. After a long day at work the last thing I should have to worry about is roaches in a room I paid for :(
Bodde her 1 natt i desember 2023
Svar fra Ammy den 4. mai 2024
Hi, Domingo! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

4/10 – Dårlig

Domingo

Likte: Renhold
Bodde her 1 natt i desember 2023
Svar fra Ammy den 4. mai 2024
Hi, Domingo! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

4/10 – Dårlig

Jadelyn

Bodde her 1 natt i oktober 2023
Svar fra Barbara den 9. des. 2023
Sorry for the unpleasant experience you had with us. Jadelyn! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

6/10 – Grei

Victor

Reiste med partner, Forretningsreisende
.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Robert

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

LaToya

Likte: Renhold
The toilet
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

RMard

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Roaches, ants at the door
Bodde her 4 netter i oktober 2023

2/10 – Forferdelig

Lekisha

Bodde her 1 natt i september 2023
Svar fra Eva den 13. okt. 2023
Hi, Lekisha! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Eva

2/10 – Forferdelig

Philip

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The front clerk was very nice and accommodating to giving me a new room . But the property itself is filthy. Holes in walls, doors, curtains . Stains everywhere on walls and doors.look like mold and even remnants of roaches . It is literally the worst hotel I have ever stayed at . The Worst!! And I’ve stayed at many low cost hotels. Do not recommend and will not ever go back
Bodde her 1 natt i september 2023
Svar fra Eva den 13. okt. 2023
Hi, Philip! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

10/10 – Utmerket

Arturo

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i september 2023
Svar fra Eva den 13. okt. 2023
Thanks for your kind and lovely words, Arturo! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Eva

2/10 – Forferdelig

William

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Eva den 11. sep. 2023
Hi, William! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Eva

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not bad for the amount of money I think is ok
Bodde her 1 natt i august 2023
Svar fra Joey den 11. sep. 2023
Hi, James! We are elated to know that you liked our services. Regards, Joey

10/10 – Utmerket

ernest

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place, nice people!
Clean rooms, nice people, great price! This hotel is not new but it is clean and no crackheads hangings outside all night like some of this company's locations!! This is the only OYO I will ever stay at in houterr R
Bodde her 1 natt i august 2023

6/10 – Grei

Stacy

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is pretty run down! We had to wait 20 minutes for someone to check us in. Room was clean but needs some updating.
Bodde her 1 natt i august 2023
Svar fra Eva den 11. sep. 2023
Hi, Stacy! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Eva

4/10 – Dårlig

Antonio

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Switched hotels the next day. Sheets were stained. Room was smelly
Bodde her 1 natt i juli 2023
Svar fra Dewi den 11. sep. 2023
Never meant to disappoint you, Antonio! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

10/10 – Utmerket

Kaleb

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Barbara den 30. juni 2023
Hi, Kaleb! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

2/10 – Forferdelig

Aaron

Reiste med familie og små barn, Reiste med kjæledyr
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The appearance of the hotel was not to standard, the photos online didn’t look like the hotel now,I did not even go In, I left and went to another hotel
Bodde her 1 natt i juni 2023
Svar fra Barbara den 21. juni 2023
Hi, Aaron! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

4/10 – Dårlig

Patricia

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dirty smelly not what expected and in pictures!!
Hotel was old and smelly doors were filthy and did not have a lock inside counter person said units we stayed in were recently remodeled but no evidence of that
Bodde her 1 natt i mai 2023
Svar fra Ava den 31. mai 2023
Hi, Patricia! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Lisa

2/10 – Forferdelig

Dawn

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I lasted about twenty minutes after check in because I was truly scared. I've stayed in sketchy places before but never felt fear like I did here. Junk/non running cars in parking lot, my room door locked me out 3 times, I had to have staff open for me because you had to body slam it to get it to open and I'm a tiny person. While walking down to find door help, several other room doors were open and literally looked like crime scenes. Neighbor/Occupants peeking and knocking on my window, cat calling. I sat in my car, literally shaking, debating what I could ask for to make it better and there truly was nothing the staff could have offered to help me feel comfortable. So I turned in my key. The staff were not friendly but not rude either. I do believe they understood my fear. I definitely do not find fault with those working that day.
Bodde her 1 natt i mai 2023
Svar fra Ammy den 24. mai 2023
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Forferdelig

William E

Bodde her 5 netter i mars 2023
Svar fra Noah den 12. apr. 2023
We are extremely sorry to know this, William! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

8/10 – Bra

George

Bodde her 1 natt i mars 2023
Svar fra Eva den 6. apr. 2023
Hi, George! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

2/10 – Forferdelig

Taylor

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room wasn’t cleaned, roaches, and smelled like smoke. I walked in and out and went to get a refund, denied. Horrible service.
Bodde her 2 netter i mars 2023
Svar fra Eva den 15. mars 2023
Hi, Taylor! We are extremely sorry for the unpleasant experience you had with us. Tidiness is something of utmost importance and we can not compromise on it. Request to treat this as an odd incident and we shall surely strive to make your future experience better. Regards, Eva

6/10 – Grei

Tesfaye

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I like the cleanness of the room and it is quiet area but you can't check in as soon as you come. It is time bounded.
Bodde her 1 natt i mars 2023
Svar fra Eva den 15. mars 2023
Thank you for your valuable feedback, Tesfaye! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Eva

6/10 – Grei

Antonio

Bodde her 1 natt i februar 2023
Svar fra Dewi den 20. feb. 2023
Hi, Antonio! Thanks for the suggestions, as it has been communicated with the relevant department, they will look into this issue and will surely change accordingly. Regards, Dewi

4/10 – Dårlig

Gregory

Bodde her 1 natt i februar 2023
Svar fra Eva den 7. feb. 2023
Hi, Gregory! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

2/10 – Forferdelig

Wanda og Conroe

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was the dirtiest place I’ve booked on Expedia. It had roaches climbing the walls and the air conditioner had stuff growing in it. The property had old mattresses thrown about and broken down vehicles parked next to the building.the walkway had broken tile and was difficult for my mother to walk on. I can’t imagine Expedia would have this place on its booking site. When I complained to staff all she said was “I’ve never been back there, I’ll check on it”.No compensation offered. Totally disgusting!
Svar fra Eva den 7. feb. 2023
Something like this should not have happened, Wanda! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Eva

2/10 – Forferdelig

John

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible place No room service Couldn’t get towels Non smoking room smelled like smoke Floor was dirty and sticky Bed was uncomfortable
Bodde her 2 netter i januar 2023
Svar fra Ammy den 18. jan. 2023
Hi, John! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

4/10 – Dårlig

Linda

Reiste med en gruppe
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bedding
Bedding should have been thrown away. Stains and burn holes in bedding of a non smoking room. Missing tv in extra room
Stained
TV missing
Bodde her 1 natt i desember 2022
Svar fra Ava den 22. des. 2022
Hi, Linda! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava

4/10 – Dårlig

Joseph

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The room did not look like it was shown online. I didn’t feel comfortable staying there with no curtain on the windows.
Bodde her 4 netter i desember 2022
Svar fra Ava den 22. des. 2022
Hi, Joseph! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava

6/10 – Grei

Cheryl

Bodde her 1 natt i desember 2022

6/10 – Grei

Lore

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Didnt like the state of the room it smelled heavily of smoke, there were stains on the comforter and sheet, bathroom door handle is hanging by a thread, and toilet paper holder was broken off
Bodde her 1 natt i desember 2022
Svar fra Ava den 9. des. 2022
Hi, Lore! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava

10/10 – Utmerket

Travis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like everything about it.
Bodde her 1 natt i oktober 2022
Svar fra Ammy den 7. nov. 2022
Hi, Travis! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim