Hoteller nær Rooks Ravine Park

«I rarely write reviews but felt this one was necessary. We picked this hotel primarily because it looked to have good value for the price. Upon arrival, the host was pleasant and accommodating. Not much to address regarding staff, however, when I had a complaint about the pot smoke blowing in through our HVAC unit because of a group congregating outside, the staff did absolutely nothing. Our room, when not being bombarded by pot smoke, had an off-putting stale smell. It did not smell fresh ...

« Room was clean and the heat worked fine»

«Hotel was very clean and staff was nice. »

«Very clean hotel. Decently priced »

«Very nice»

«There are signs all over that say no parties allowed but each night that we stayed we had people next to us the first night where the kids were screaming and yelling and babies crying and then the second night we had kids next door or upstairs jumping off the bed. So it was like a party every night for everyone else so we got no sleep»

«Room was great it was very clean and spacious air conditioning was great room was easy to get ice cold like I love. Nice bathroom was spacious. Bed was very comfortable we got the king bedroom and it was great »

«Great»

«Staff was so lovely and friendly, but our room was so gross and dirty. Walls dirty, sides of desk covered in dark food, couch had smears of food/dirt, huge crumbs all over. I dropped something and had to move the tv a bit…wish I hadn’t. So dirty. Beds were comfortable and very clean feeling though. »

«The reason why I am giving this hotel a bad rating is because the pool and hot tub were both disgusting and 2 of our kids got skin issues because of it. My one son is covered in sores all over his stomach and some of his back. My other son had both eyes with sores on them that were painful. It was awful! As far as breakfast goes, it was pretty good except the pancake machine was broken. The rooms were pretty clean overall. »

«Everything went well and I enjoyed my stay. My only issue is the guest laundromat. I didn't have quarters to operate the machine and the staff didn't either. Moreover, I also don't have the necessary phone app to operate the washer. Hence, I had to leave to hotel and drive to a laundromat where change was available.»

«Pool was closed which was the reason I went for my daughter birthday. They told me go swim at the sister hotel and just come back and sleep here, wasn’t comfortable with that considering the fact it was 20 degrees outside and my kids would get sick. So I paid for nothing because me and my kids went back home once I was informed about the pool. »

«My room smelt of cigarettes and blankets had lots of burn holes. On the website while booking it states free breakfast which is incorrect. They only offered coffee and orange juice. »

«Arrived to breakfastat 0800. Had to ask for more eggs.»

«Clean and safe»

«Need to work on gluten free options at breakfast. Offer a bread or muffin. Do better»

«My stay at this hotel was amazing! The staff were very helpful especially craig/greg. He was so helpful and understanding which is exactly what I needed at the time. »