Hoteller i Romney

«Maintenance on the rooms is horrible. The bathtub faucet was heavy dripping and by the next day was a steady stream despite being tightly closed. The sink was clogged resulting in slow drainage. The lamp next to the bed had lost it's turn on/off switch so was useless. The shower tiles grout was blackened. On the positives, the desk staff and breakfast staff were very nice.»

«Our stay was short but enjoyable. We booked two rooms and had an issue with one. There were dried dead bugs under the air conditioner and live crawling, large water bugs in the room. The air conditioner didn’t work. The other room was great. With that being said, the staff are amazing!!! We did address the issues and the staff was more than willing to correct the issues. Thank you the the staff at the hotel for the personable interaction and willingness to accommodate. We will return.»

«a fair price would have been half what was charged.»

«Everything was clean enough except for dusty coffee pot. Problem with tv and remote, 3 people worked on it a different times for about an hour, finally the 16 year old son figured it out. Very apologetic for the delay. I think the room should have been a lower price for the accommodations. »

«The room was clean. The bed was comfortable. Pillows were a little uncomfortable. The air conditioner worked well. The bathroom was clean. »