Hoteller i Romeoville

«Room was clean, hotel overall was clean. Customer service lacked a bit, otherwise an okay stay»

«Despite confirmation, gave room away»

«Highly recommend. Clean rooms and super friendly staff. Hotel is maintained with care.»

«Room layout was beautiful BUT was repulsive and had been heavily sprayed and I had difficulty breathing on entering. Large puddle wet yellow urine beside bed had been walked through by maids and us thereby entire carpet and tile floors wet. My shoes stuck to the tile floor and after removing my shoes to get ready for bed my socks were soaked and I had to put them on the heater to dry overnight. Then my bare feet were soaked getting to bed. I phoned the desk and was told someone would check in ...

«All the staff we encountered were very nice and accommodating. From house keeping to front desk and in passing the maintenance workers.»

«I had a nice stay at this hotel. The staff was friendly and attentive, and the lobby was tidy and well-maintained. My room was decent, though there were a few minor issues, like a dirty sink. However, the air conditioning worked well, the sheets were clean, and the breakfast was good. Overall, it was a quick and easy stay, and I would definitely consider staying here again.»

«Unfortunately not much was good about the room or property. Front desk she was great. Outdated property and hotel rooms, area had closed restaurants around it. She told us cleaning service was every 14 days, plus we had to sign a no smoking waver but the hallways and room smelled like cigarettes and Marijuana. Not good!»

«I reserved a room and received confirmation but they could not give me one since they didn’t have one available.»

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«Everything from the property to the hotel room was nice and clean.»

«Room was fresh and clean, pool was working and descent sized, and breakfast was great for a hotel. Always love this chain.»

«Rooms could be updated but they were clean»

«My sister and I loved our stay, easy to get in and out of the building, The elevators ran without a problem. The staff were super, the food was wonderful, housekeeping was ready to help right away with our needs. the man hauling the garbage even offered to help us put our bags in the car. Wonderful stay and we will be back.»

«I like the shower that the only thing but I didn't stay left the same day .it could of been more upgraded»

«Great stay great price will be returning again soon»

«Everything was very nice.»

«The tv didn’t work water pressure didn’t work, it was like when you turn off a water hose and that little last bit of water gets pushed out, that’s what the water pressure was like. The air conditioning kept turning on and off but it was mainly off and didn’t even get cold. The entire place was so dirty and it had this stink to it too. I had very bad experience with the people staying at that hotel as well, mainly drunk from an event that was going on but the children they came with kept running ...

«I guess it could be OK for the price, but the room smelled of sigarett smoke, had a loud A/C and wasn't the absolute cleanest I have seen. Also not sure if the sheets had been cleaned... »

«Great hospitality. The hotel was clean and welcoming.»