Terrasse/patio

Anmeldelser av Hampton Inn & Suites Rome

2.5 out of 5
Hampton Inn & Suites Rome
875 West 1st Street NW, Rome, GA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 192 av totalt 293 anmeldelser." "
Rangering på 8 − Bra. 58 av totalt 293 anmeldelser." "
Rangering på 6 − Grei. 17 av totalt 293 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 293 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 293 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jennifer

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great at this property! Very clean
Bodde her 3 netter i mai 2024
Svar fra Jennifer R. den 28. mai 2024
Thank you for staying with us. We appreciate your feedback and rating us 5 out of 5. Hope to see you again soon.

10/10 – Utmerket

Danielle

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were amazing. They went above & beyond for our stay.
Bodde her 2 netter i mai 2024
Svar fra Jennifer R. den 18. mai 2024
Thank you for taking the time to let us know how we are doing. We appreciate you staying with us and the shoutout to our amazing team! Hope to see you again soon.

10/10 – Utmerket

Jerry

Reiste med partner
It was close to Berry College
Bodde her 2 netter i april 2024
Svar fra Jennifer R. den 24. apr. 2024
Hello! Thank you for your recent stay with us. Isn't Berry College just a beautiful campus. We appreciate your scoring us 5 out of 5. Hope to see you again soon.

10/10 – Utmerket

Orin og Albany

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice confusing said Hampton inn at. Hilton.
Bodde her 1 natt i april 2024
Svar fra Jennifer R. den 16. apr. 2024
Thank you for staying with us and taking the time to leave us a review. We look forward to seeing you again soon. Till we meet again.

10/10 – Utmerket

Eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Jennifer R. den 24. apr. 2024
Thank you for staying with us. We hope you enjoyed your stay. We just wanted to let you know that we appreciate you scoring us with all 5's. We look forward to your next visit.

10/10 – Utmerket

Rosalind

Forretningsreisende
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing. Absolutely loved my stay.
Bodde her 1 natt i mars 2024
Svar fra Jennifer R. den 24. apr. 2024
Hello! Thank you for your stay at Hampton Inn & Suites Downtown Rome, Ga. We appreciate the shout out to our awesome team members. Thank you for rating us 5 out of 5. We hope to see you again very soon.

10/10 – Utmerket

Brian

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mars 2024
Svar fra Jennifer R. den 24. apr. 2024
Thank you for staying with us. We appreciate you taking the time rate us 5 out of 5. Till we meet again. Stay safe and well.

2/10 – Forferdelig

Alessandra

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Brooke

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great breakfast, clean and quiet rooms, easy check in
Bodde her 1 natt i februar 2024
Svar fra Jennifer R. den 26. feb. 2024
Thank you for scoring us 5 out of 5 we appreciate your visit to our newly renovated hotel. We are happy to hear that you enjoyed your stay and we hope to see you again soon. Stay safe and well.

10/10 – Utmerket

Pless

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean inside and outside. Breakfast was excellent.
Bodde her 2 netter i februar 2024
Svar fra Jennifer R. den 26. feb. 2024
Thank you for your recent stay with us. We hope that you were able to enjoy our newly renovated guest rooms. Thank you for taking the time to let us know how we did. We look forward to your next visit. Take care.

10/10 – Utmerket

April

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk lady was absolutely amazing! Hands down the best!
Bodde her 1 natt i februar 2024
Svar fra Jennifer R. den 15. feb. 2024
Thank you for staying with us! We appreciate your feedback and the opportunity to provide you with a wonderful stay. We look forward to seeing you again soon.

10/10 – Utmerket

Vickie

Reiste med partner
Tidy very tidy
Bodde her 4 netter i februar 2024
Svar fra Jennifer R. den 15. feb. 2024
Good morning! Thank you for your recent stay with us. We are happy to hear that you enjoyed your stay. We appreciate you scoring us with all 5's! Thank you again and we look forward to seeing you again soon.

2/10 – Forferdelig

Emilie

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
One of our rooms had full-grown bed bugs on the beds.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jolyn

The property is in good shape and everything very clean and modern. Staff are all very friendly and helpful. Located a short distance from downtown with many restaurants to choose from. You can easily walk to eat or take the free (just a tip) shuttle.
Bodde her 1 natt i februar 2024
Svar fra Jennifer R. den 16. feb. 2024
Hello! Thank you for staying with us. We appreciate your feedback and are glad to hear that you are enjoying the renovations to the hotel. I hope you had fun riding the shuttle downtown. We look forward to seeing you soon.

8/10 – Bra

gary

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My biggest issue is the door that acts as door for closet and door for bathroom. It would not close all the way therefore there was no privacy in the bathroom
Bodde her 3 netter i januar 2024
Svar fra Jennifer R. den 16. feb. 2024
Thank you for your recent stay. We appreciate your feedback, and we are sorry to hear about the privacy issue with the barn door. Thank you again for staying with us and we hope to see you again soon.

10/10 – Utmerket

Lynn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience
Bodde her 1 natt i februar 2024
Svar fra Jennifer R. den 16. feb. 2024
Good afternoon! Thank you for your recent stay with us. We appreciate you taking the time and letting us know how we are doing and giving us a 5 out of 5 rating. We look forward to seeing you again.

10/10 – Utmerket

Jim

Bodde her 1 natt i februar 2024
Svar fra Jennifer R. den 24. apr. 2024
Thank you choosing Hampton Inn & Suites for your last stay. We hope you enjoyed our newly renovated guest room. Thank you for giving us a 5 out of 5 rating. Hope to see you again soon.

10/10 – Utmerket

Donna

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Jennifer R. den 30. jan. 2024
Thank you for staying with us! We appreciate your feedback and you scoring us with all 10's!! We hope to see you again soon! Stay safe and warm!

10/10 – Utmerket

Toris og Rome

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The check in was quick. The property and staff were excellent
Bodde her 1 natt i januar 2024
Svar fra Jennifer R. den 30. jan. 2024
Thank you for taking time to provide us with your valuable feedback. We appreciate you staying with us and thank you for mentioning our awesome team! We hope to see again soon. Till we meet again.

10/10 – Utmerket

Jason og West Bloomfield

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front Desk staff did an incredible job! Angela especially did a great job accommodating our party as well as my senior Father!
Bodde her 2 netter i januar 2024
Svar fra Jennifer R. den 30. jan. 2024
Hello! Thank you for your stay with us. We appreciate your feedback especially about how great of a job that Angela did to take care of your family. We hope to see you again soon. Stay safe and well.

8/10 – Bra

J Curtis

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Breakfast was not good!
Bodde her 1 natt i januar 2024
Svar fra Jennifer R. den 30. jan. 2024
Thank you for staying with us and providing your feedback. I'm sorry to hear about your experience with our breakfast menu. We will take your feedback into consideration, and we hope that you will give us another try when traveling to Rome, GA. Stay safe and well.

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was very clean. The staff was very friendly.
Bodde her 4 netter i desember 2023
Svar fra Jennifer R. den 30. jan. 2024
Thank you for staying with us and taking time to leave us your feedback. We appreciate you kind words and hope to see you again soon. Stay safe and well.

10/10 – Utmerket

Lori

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All of the staff were very nice. The lady at the front desk at night was super friendly and made sure we knew everything that was available.
Bodde her 2 netter i desember 2023
Svar fra Jennifer R. den 30. jan. 2024
Thank you for staying with us. We appreciate your feedback and the kind words about our wonderful team! We look forward to seeing you again soon. Stay safe and well.

10/10 – Utmerket

april

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Impressed.
The entire staff I encountered were friendly and helpful. After a loan, tiring day encountering Melissa at the front desk was a blessing. Most of the time you and counter staff who appear that they hate being there and can’t wait to leave. Everyone worked as if they had a part in the company! Room was very clean!!!!! I was really impressed. And will definitely book again.
Bodde her 1 natt i desember 2023
Svar fra Jennifer R. den 30. jan. 2024
Thank you for staying with us. We appreciate your feedback and the shout out to our awesome team especially Melissa. We look forward to having you back soon. Stay safe and well.

10/10 – Utmerket

Carolyn N.

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Jennifer R. den 30. jan. 2024
Hello! Thank you for staying with us. We appreciate your feedback and scoring us with all 10's! We can't wait for you to see our renovated rooms. Till we meet again. Stay safe and well.

10/10 – Utmerket

Joanne

Reiste med familie
Likte: Fasiliteter
It was clean, friendly, and good cookies!
Bodde her 1 natt i desember 2023
Svar fra Jennifer R. den 30. jan. 2024
Hello! Thank you staying with us. We can't thank you enough for taking time to let us know how we are doing. We can't wait for your next visit. See you soon. Stay safe and well.

6/10 – Grei

Dylan

Reiste med familie
Bodde her 1 natt i november 2023
Svar fra Jennifer R. den 17. nov. 2023
Thank you for staying with us. We appreciate you taking the time to let us know how we are doing. We look forward to seeing you again in the future. Stay safe and well.

2/10 – Forferdelig

Joel

Bodde her 1 natt i november 2023

10/10 – Utmerket

michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Jennifer R. den 7. nov. 2023
Thank you for staying with us and scoring us 5 out of 5! We hope to see you again soon!! Stay safe and well.

10/10 – Utmerket

Paula

Bodde her 1 natt i oktober 2023
Svar fra Jennifer R. den 7. nov. 2023
We appreciate your recent stay with us and thank you for taking the time to let us know how we are doing. Thank you for scoring us 10 out of 10! We hope to see you again in the future. Stay safe and well.

2/10 – Forferdelig

ROBIN

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
AC doesn’t work.
Bodde her 1 natt i oktober 2023
Svar fra Jennifer R. den 7. nov. 2023
Thank you for staying with us. I'm sorry to hear about the issue you had with the unit in the room not working. That was reported and fixed. We appreciate you bringing that to our attention. I hope you will give us another try when traveling to Rome, GA. Stay safe and well.

10/10 – Utmerket

Doris

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Jennifer R. den 7. nov. 2023
Hello! Thank you for your recent stay with us. We appreciate you taking the time from your day to let us know how we are doing and scoring us 10 out of 10. Can't wait to see you next time. Stay safe and well.

4/10 – Dårlig

Allison

Likte: Renhold
We booked a room with 2 queens for a family of 4 and were given a room with a single king when we arrived. No other rooms were available, so we were not able to change to an appropriate room. The love seat sized fold away bed is not an equivalent alternative. We specifically chose this hotel and room for the two queens. To work around the problem, we had to purchase an air mattress.
Bodde her 2 netter i oktober 2023
Svar fra Jennifer R. den 7. nov. 2023
Thank you for choosing Hampton Inn & Suites Downtown Rome for your hotel. I'm sorry to hear about the reservation situation. We are unfortunately having to adapt to a new reservation system and new front desk team members. I'm sorry that this inconvenienced you stay. We hope to see you and your family in the future. Stay safe and well.

6/10 – Grei

Gilmore Dean

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Room was not ready when we checked in. Towels missing no hand soap or shampoo. We requested daily room services but we had to pick up or own supplies everyday.
Bodde her 5 netter i oktober 2023
Svar fra Jennifer R. den 7. nov. 2023
Thank you for taking time to let us know how we are doing. I'm sorry to hear about the issues you had during your stay. I hope that you will give us another chance when traveling to Rome, Ga. Stay safe and well.

10/10 – Utmerket

Johnathan

Bodde her 2 netter i september 2023
Svar fra Jennifer R. den 7. nov. 2023
Thank you for your recent stay. We hope you enjoyed your time with us. We appreciate you taking time to let us know how we are doing. Thank you for scoring us 5 out of 5. We look forward to seeing you again. Stay safe and well.

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra Jennifer R den 19. sep. 2023
Thank you for staying with us! We appreciate you scoring us 10 out of 10! Hope to see you again soon. Stay safe and well.

10/10 – Utmerket

Wanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was amazing, breakfast was really good, rooms were clean. Overall it was a great stay and we will definitely return
Bodde her 2 netter i september 2023
Svar fra Jennifer R den 6. sep. 2023
Thank you for staying with us! We appreciate you scoring us 5 out of 5. We look forward to your next visit. Stay safe and well.

6/10 – Grei

Clinton

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Jennifer R den 4. sep. 2023
Thank you for your recent stay! We appreciate you taking time to let us know how we are doing. We hope to see again in the future. Stay safe and well.

10/10 – Utmerket

Paul

Reiste med familie
Likte: Fasiliteter
The google was clean and the staff were friendly!!
Bodde her 1 natt i september 2023
Svar fra Jennifer R den 2. sep. 2023
Thank you for staying with us and giving us a 5 out of 5. We look forward to your next visit. Till we meet again!

8/10 – Bra

Steven

Bodde her 1 natt i august 2023
Svar fra Jennifer R. den 25. sep. 2023
Thank you for staying with us. We appreciate you scoring us 4 out of 5. Please let us know how we can help you with scoring us with 5 out of 5. See you again soon. Stay safe and well.

10/10 – Utmerket

Jody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall great place to stay. Clean friendly staff. Carpet needs replacing in some areas that was my only critique.
Bodde her 1 natt i august 2023
Svar fra Jennifer R den 29. aug. 2023
Thank you for your feedback! I'm glad you were able to interact with our awesome team! We will be working in all guests rooms before the end of the year. Hope to see you again in the future.

8/10 – Bra

Scott

Likte: Renhold og personale og service
The staff were really nice but we were disappointed to not receive a room on the non road side as requested. The street noise is pretty loud at night
Bodde her 1 natt i august 2023
Svar fra Jennifer R den 29. aug. 2023
Hello! Thank you for taking time to provide us with your feedback. We are sorry you weren't able to get a city view on your last stay. We hope that you will give us another chance when traveling to Rome, Ga. Have a wonderful day!

10/10 – Utmerket

Lawrence

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff and location
Bodde her 2 netter i august 2023
Svar fra Jennifer R den 29. aug. 2023
Thank you for scoring us 5 out of 5! We look forward to your next visit. I hope you have a good day!

6/10 – Grei

james

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Generally OK. My big issues; bathroom trash from the previous guest was not properly emptied (there was still gross trash in it). Also lotion and body wash ran out
Bodde her 2 netter i juli 2023
Svar fra Jennifer R den 31. juli 2023
Thank you for taking time to let us know how we are doing. I apologize for the condition that you found your room upon check in to include the empty soap/lotion and dirty trash can. These issues will be discussed with the proper departments. We hope that you will give us another try when traveling to Rome, GA in the future. Stay safe and well.

8/10 – Bra

Tracy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel was quiet, room was nice and large, somehow I booked an accessible room. Breakfast had decent selection of food.
Bodde her 1 natt i juli 2023
Svar fra Jennifer R den 21. juli 2023
Thank you for taking the time to let us know how we did. We are glad to hear that you enjoyed your room we look forward to seeing you soon.

10/10 – Utmerket

james

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra Jennifer R den 25. juli 2023
Thank you for scoring us 5 out of 5! We appreciate you and we hope to see you again soon!

6/10 – Grei

ROY

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra Jennifer R den 25. juli 2023
Thank you for taking time to let us know how we are doing. We hope you see you again soon. Till we meet again.

4/10 – Dårlig

Gwynn

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
There was construction going on during my stay. It was inconvenient in that we have to do things in order to avoid construction.
Bodde her 4 netter i juni 2023
Svar fra Jennifer R den 25. juli 2023
Sorry for the inconvenience. WE hope you will give us another chance and take a look at the end product and more to come.

6/10 – Grei

Colleen

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property is under major construction and no one was told. We’re here with a softball team and you have to take the service elevator to get to the rooms. There is also no breakfast. None of this was told to us beforehand. Way too much money for all the inconvenience.
Bodde her 1 natt i juni 2023

2/10 – Forferdelig

Breanna

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was under renovations and a dangerous construction zone. None of which was mentioned on the website. There was one elevator for 5floors which is a fire hazard. When I asked the staff abt the construction I was told if I didn’t like it to go somewhere else. Very unprofessional and rude. Every patron we encountered was displeased and upset at the conditions of the establishment.
Bodde her 1 natt i juni 2023