Sengetøy av topp kvalitet og ekstrasenger (mot et tillegg)

Anmeldelser av Econo Lodge Rolla I-44 Exit 184 Near Missouri University of Science and Technology

2 out of 5

Anmeldelser

6,8
Rangering på 10 − Utmerket. 95 av totalt 432 anmeldelser." "
Rangering på 8 − Bra. 145 av totalt 432 anmeldelser." "
Rangering på 6 − Grei. 85 av totalt 432 anmeldelser." "
Rangering på 4 − Dårlig. 50 av totalt 432 anmeldelser." "
Rangering på 2 − Forferdelig. 57 av totalt 432 anmeldelser." "

7,2/10

Renhold

7,6/10

Personale og service

6,4/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Diane

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Think twice about staying here. They only offer bread and coffee as breakfast. Blaming covid for lack of staff....covid is over people. This place is filthy and the cleaning fumes are toxic. Owner says the only use soap and water....sometimes bleach. Ive never used cleaning products that smelled this bad. Did not stay and advise you to think twice.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nicholas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The housecleaners were a bit noisy but it was good
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Lemarcus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Samir den 25. mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Samir den 25. mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

8/10 – Bra

Solomon

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Samir den 11. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive for 5/5. I hope we will be your hotel of choice when you come to town again.

6/10 – Grei

Chelsea

Bodde her 3 netter i april 2024

10/10 – Utmerket

Brant

Bodde her 5 netter i mars 2024
Svar fra Samir den 6. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
If you are in a budget this is the place to stay
Bodde her 1 natt i februar 2024
Svar fra Samir den 18. feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

2/10 – Forferdelig

Ali

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty
Bodde her 1 natt i februar 2024
Svar fra Samir den 13. feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring this matter to their attention. Thank you for feedback. We apologize for the housekeeping issues, as they are new, will address with the staff as we are getting a lot turnover in this department. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Suzetta

Forretningsreisende
Likte ikke: Fasiliteter
Old odors no breakfast as listed!!
Bodde her 1 natt i januar 2024
Svar fra Samir den 12. feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Thank you for feedback. We apologize for the housekeeping issue, will address with the staff as we are getting a lot turnover in this department. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Tracy

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2024
Svar fra Samir den 23. jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive for 5/5. I hope we will be your hotel of choice when you come to town again.

10/10 – Utmerket

Gilbert

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only issue I had was my door lock was NOT working as it should have as I had to walk back to the receptionist desk to have it re-keyed each night that I was staying although within the motel database, they already had my reservations and payment captured for the entire of my stay. That was the only thing bothersome to me on an otherwise great stay!
Bodde her 2 netter i desember 2023
Svar fra Samir den 3. jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations but appreciate the ratings. We apologize for the maintenance issues, as they are new, will address with the staff as we are getting a lot of turnover in this department. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. I hope we will be your hotel of choice when you come to town again.

2/10 – Forferdelig

Naga Abhilash

Reiste med partner, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed just for few hours(1.00 AM-8.00 AM) night for sleep and had plumbing issues and informed before leaving and also they charged me $150 with out even informing.
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Nathan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023
Svar fra Samir den 19. des. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

David

Forretningsreisende
Likte: Fasiliteter
Bodde her 2 netter i desember 2023
Svar fra Samir den 19. des. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 5/5. I hope we will be your hotel of choice when you come to town again.

2/10 – Forferdelig

Raymond og Lewistown

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
Sheets and pillow cases were stained. Bathroom was filthy.
Bodde her 1 natt i november 2023
Svar fra Samir den 3. des. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for your feedback. We apologize for the housekeeping will address the staff as we are getting a lot of turnover in this department. We could have switched the room if you came to the front desk or we would have switched out the lineans. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Dårlig

Art

Likte: Renhold og romkomfort
tricked
I was quite disappointed when, checking in, the charge was much higher than quoted on line. I had reserved a single bed. None were available. I was told $20 for the small dog and had to pay $30. I was quite disappointed when checking in. The price online was not the same. I paid substantially more. Also the price for the dog was more than quoted.
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Steve

Bodde her 1 natt i november 2023
Svar fra Samir den 3. des. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Dårlig

Thomas

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The entry door had a 1/2 space between the frame and the door, I could see the parking lot light shine through the door. This caused the thermostat to kick on every 2 minutes since the draft was cold and the heater kicked on. The bed sheets I pulled back hat stains on them which I don’t want to guess what kind. Black long hair in and around the bathroom floor, and the shower head was so plugged of lime scale that no water could pass. Old worn out mattress to top it off. Terrible and never again. Looking for a refund from Expedia! Do not stay there!

2/10 – Forferdelig

Jessica

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The motel itself is rundown but fine enough for an EconoLodge. I did find roaches in the room. And had very noisy neighbors. The building itself was fine enough. Lots of damage and wear and tear. The AC worked. The tv was good enough. The bed was neither comfortable nor uncomfortable. It was fine. The staff was incompetent but kind. Parking was ample. There is a Dennys and Waffle House within walking distance. If you stay at the motels just a few minutes up or down the highway you can avoid the extra $100, which still hasn’t been returned well over week later, that they demand on checkin. If you’re traveling on a budget AVOID this motel. The rate may be a few dollars higher elsewhere, and it is absolutely worth those few dollars to stay elsewhere.
Bodde her 1 natt i oktober 2023
Svar fra Samir den 28. okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for feedback. We apologize for the housekeeping, maintenance, and front desk issues will address with the staff as we are getting a lot turnover in all of these departments. As we will contact our pest control company to checkout and as nothing was mentioned at the front desk either. We take a hold of 100 for incidental on credit card, from a third party reservation as we are paid by the third party so any incidentals need to be covered by the guest. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Todd

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Samir den 28. okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 10/10. I hope we will be your hotel of choice when you come to town again.

2/10 – Forferdelig

Jerry

Reiste med familie
Likte: Personale og service
Extra fees are their scan!
This was just a one night stop on our travels back home. Selected this property as it was pet friendly, near the interstate, and inexpensive. When checking-in, wow! So many additional fees were added that we could have stayed at a 4 star property. While the desk clerk was very apologetic and as nice as could be, this business practice was a major issue for me. It was not about the money as much as the fees.
Bodde her 1 natt i oktober 2023
Svar fra Samir den 16. okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. In our policy we hold a deposit in the amount of 100 per room for incidentals via cash or via credit card on third party reservation as they do not cover incidentals that are caused by the guest. We charge 20.00 per pet, per night. The reservation states this information is on expedia.com website when you made the reservation, we apologize it was a surprise to you. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Dårlig

Frankay og Olathe

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was ok. Breakfast was horrible coffee and a Nutri Grain bar. Weird smell in the room
Bodde her 1 natt i september 2023
Svar fra Samir den 26. sep. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will bring attention to them. Thank you for feedback. We apologize for the maintenance issues will address with the staff as we are getting a lot turnover in this department. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Hoping the economy will recover over the next a year so we are in better financial position. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Vicki

Bodde her 1 natt i september 2023
Svar fra Samir den 26. sep. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 10/10. I hope we will be your hotel of choice when you come to town again.

6/10 – Grei

Joseph

Reiste med partner, Forretningsreisende
Likte ikke: Personale og service og fasiliteter
Our room was fairly clean. It definitely has stains, if ya know what I mean. There's an unadvertised fee they put on your card of 100$, on a form they demand you sign. There were a few things left blank on that form that I filled in as it seemed a bit scammy.
Bodde her 1 natt i september 2023
Svar fra Samir den 16. sep. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring this matter to their attention. Thank you for your feedback. We apologize for the housekeeping issues, as they are new, will address with the staff as we are getting a lot turnover in this department. If you had mentioned to the front desk, they would have accommodated something for you. As we receive the payment from third party so we are responsible for the incidentals from the guest. In our policy we hold a deposit in the amount of 100 per room for incidentals via cash or via credit card in our third party reservation it is mentioned in all the partners sites. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Uriel

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Racist
Svar fra Samir den 10. sep. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

MITESH

Bodde her 2 netter i august 2023
Svar fra Samir den 10. sep. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Matt

Reiste med familie
Likte: Renhold og personale og service
Great value for the price. Rooms were clean and staff was friendly and helpful. Mattresses were not very comfortable.
Bodde her 1 natt i august 2023
Svar fra Samir den 13. aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring attention to them. Thank you for feedback. Due to COVID we had a setback, there was a financial burden so we had to defer some of our improvements. Hoping the economy will recover over the next year so we are in better financial position. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

ROBERT og Golden City

Forretningsreisende
Likte: Renhold og personale og service
It was a good price and mostly okay.
Bodde her 1 natt i juli 2023
Svar fra Samir den 3. aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 5/5. I hope we will be your hotel of choice when you come to town again.

2/10 – Forferdelig

Crystal

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
EWW, BED BUGS
BED BUGS AND RUDE CUSTOMER SERVICE, 2 Adult bedbugs seen quickly in room and saw 2 in the lobby after finding the 2 in our room. under beds were very dirty aswell.
Bodde her 1 natt i juli 2023
Svar fra Samir den 3. aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for feedback. We apologize for the housekeeping will address with the staff as we are getting a lot turnover in this department. We offered to switch the room but it was denied. We had pest company come by to verify if bed bugs but advised no bed bugs. Bed bugs are not visible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Grei

Shirley

Likte ikke: Romkomfort
Bodde her 1 natt i juli 2023
Svar fra Samir den 3. aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Kathryn

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I booked this for the same day. Since it was 2 am it automatically went to the next day. I did not need this for the next day. At first the location would not answer the phone so I could make this change. Once they did, they refused to change the date. So they stole over $70 from me by refusing to make a simple change 5 minutes after booking this. What a total scam. They could have easily made this change so I could sleep instead of driving 2 hours almost asleep on the road because after that I couldn’t afford to book another property. The reviews are terrible-dirty sheets and many other things. Why is Expedia using a property like this?
Bodde her 1 natt i juli 2023
Svar fra Samir den 24. juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations in regard to the reservation. The night audit runs at 4:00 am not 2:00 am. Our office is open 24/7. If you had called the front office anytime, we would be well informed to help you out. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. I hope we will be your hotel of choice when you are in town next time.

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Samir den 20. juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

4/10 – Dårlig

amanda

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I checked in late about 3am was woke up by housekeeping at 7:45 then at 10 I was reminding again check out was at 11 then 10:45 they was knocking on the door to let me know once Again that check out was 11. I would have thought since I checked in so late that some consideration would have been giving. Very tan down n dirty
Bodde her 1 natt i juni 2023
Svar fra Samir den 4. juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for feedback. We apologize for the housekeeping will address with the staff as we are getting a lot turnover in this department but our checkout time is 11:00 am the next day as the staff leaves for the day so we do not have anyone else to clean rooms. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Anita

Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Its filthy ac didn’t work non smoking room reeked of cigarette smoke rude people. Would not refund my money.
Bodde her 1 natt i juni 2023
Svar fra Samir den 29. juni 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. The maintenance person went to fix the a/c unit it was fixed. In regard to smoke smell it was a non smoking room. In regard for the refund, we offered to exchange the room but you refused. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Vanessa

Bodde her 1 natt i juni 2023
Svar fra Samir den 21. juni 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Dejason

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
they advertise breakfast. There was none room for extremely dirty poor lighting in the parking lot.
Bodde her 1 natt i juni 2023
Svar fra Samir den 21. juni 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Thank you for feedback. We apologize for the housekeeping issue, will address with the staff as we are getting a lot turnover in this department. As we will look into the lighting for the parking lot. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Mohammed

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Never again
This is for sure the most disgusting hotel I've ever stayed in. I DONT recommend this place. With i went to check in they asked for multiple credit cards. There beds are disgusting because they don’t clean them they just remake the bed with the dirty sheets. The room smells disgusting I couldn’t sleep because of it.
Bodde her 1 natt i mai 2023
Svar fra Samir den 21. juni 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We apologize for the housekeeping issues, will address with the staff as we are getting a lot turnover in this department. We could have switched the room if you came to the front desk. Due to COVID there was a financial burden so we had to defer some of our improvements. Hoping the economy will recover over the next year so we are in better financial position.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Forferdelig

Brad

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Loud
Bodde her 7 netter i mai 2023
Svar fra Samir den 26. mai 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring this matter to their attention. Thank you for feedback. We apologize for the loud noise. As for the noise guests, you could have called the front desk and they would have called the guest that was making the noise or come down have them take it inside the room. We apologize for this inconvenience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
No breakfast should be noted when reservation is made.
Bodde her 2 netter i mai 2023
Svar fra Samir den 17. mai 2023
Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Utmerket

Ronald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023
Svar fra Samir den 17. mai 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

4/10 – Dårlig

Maria

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Expensive for what you get. Run down and extremely basic. Door didn't close properly and had big gaps between the door and facing. Springy, worn mattress, but nice pillow. Lits of light pouring in through the floodlight outside. No breakfast. Not sure why motels in this area are so pricey for such a run down strip.
Bodde her 1 natt i mai 2023
Svar fra Samir den 17. mai 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring attention to them. Thank you for feedback. We apologize for the maintenance issues will address with the staff as we are getting a lot turnover in this department. Due to COVID there was a financial burden so we had to defer some of our improvements. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Hoping the economy will recover over the next a year so we are in better financial position. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Utmerket

Wade

Bodde her 2 netter i april 2023
Svar fra Samir den 26. mai 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

8/10 – Bra

Octavio og Tampa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great only the breakfast you offer is more like snacks
Bodde her 1 natt i april 2023
Svar fra Samir den 30. apr. 2023
Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Lee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
1950’s charm and convenient.
It was just off the expressway and close to several restaurants within walking distance. The staff were friendly and the price was reasonable. It was a mid-century modern 1950’s style place that I found charming. The room was very big and comfortable. The breakfast was only coffee and a few snack bars so don’t stay there for the breakfast.
Bodde her 1 natt i april 2023
Svar fra Samir den 30. apr. 2023
Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Dårlig

Katherine

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og fasiliteter
We found partially eaten french bread in our top dresser drawer. It was from April 7th. So the room is not cleaned well. We also found hair clips by the end on the left in one of our rooms. Also there is no breakfast, even though its still advertised with complimentary breakfast.
Bodde her 1 natt i april 2023
Svar fra Samir den 30. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Thank you for feedback. We apologize for the housekeeping issue, will address with the staff as we are getting a lot turnover in this department. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Utmerket

Edmund

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice for the "Econo Lodge" brand...
Bodde her 1 natt i april 2023
Svar fra Samir den 8. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

2/10 – Forferdelig

Joanna

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Misleading
The pictures are definitely misleading looks like they've remodeled one or two rooms and the rest are still outdated. We reserved a queen size room and asked for it to be on the ground level and once we got there it was on the second level on the back side of the building so we had to walk upstairs and being disabled. We asked to switch to a different room that was on the ground level and told it was more charge. The bed wasn't that bad but everything is still outdated unlike the photos that are on the website.
Bodde her 1 natt i april 2023
Svar fra Samir den 6. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We apologize for the front desk issues, will address with the staff as we are getting a lot turnover in this department. Due to COVID there was a financial burden so we had to defer some of our improvements. Hoping the economy will recover over the next year so we are in better financial position. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Utmerket

Dawn

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and easy to find.
Bodde her 1 natt i mars 2023
Svar fra Samir den 5. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

8/10 – Bra

Marlo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023
Svar fra Samir den 22. mars 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 5/5. I hope we will be your hotel of choice when you come to town again.