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Anmeldelser av Country Inn & Suites by Radisson, Bentonville South - Rogers, AR

2.5 out of 5
Country Inn & Suites by Radisson, Bentonville South - Rogers, AR
4304 W Walnut St, Rogers, AR

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 446 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 261 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 136 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 105 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 59 av totalt 1007 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Tanya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The tornado took out our power, a few windows and a wall. The night manager made everyone feel safe and was just great.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Miguel

Forretningsreisende
Likte: Renhold og fasiliteter
Excellent for business!!!
Bodde her 1 natt i mai 2024

6/10 – Grei

Cheryl

Reiste med familie
Likte: Personale og service
Nice room
Bodde her 1 natt i mai 2024

8/10 – Bra

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a excellent 2 start hotel. Breakfast was good. The pool was relaxing. Quiet. Slept well. Warm cookies were served at night.
Bodde her 7 netter i mai 2024
Svar fra Guest Services den 23. mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

6/10 – Grei

Terry

Reiste med partner
Likte: Renhold og personale og service
Toilet seat loose. Curtain needs fixed. Desk legs need tighting. Musty when air not running.
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 23. mai 2024
We sincerely apologize for the state of the room you experienced. We have addressed this directlywith the appropriate staff so we may continue to improve to meet our standards of service.

10/10 – Utmerket

Paul

Reiste med partner, Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pet friendly, very cost, and clean - I'd highly recommend this hotel!!
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 23. mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

8/10 – Bra

Marlene

Great staff and great room
Bodde her 3 netter i mai 2024
Svar fra Country Inn & Suites den 20. mai 2024
Thank you for taking the time to share your positive feedback with us, Marlene! We're so happy know that our staff gave you a great experience.

10/10 – Utmerket

Eezette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me and my boyfriend stayed for one night. It was comfortable and clean. Lots of things to do in a walking distance.
Bodde her 1 natt i mai 2024
Svar fra Country Inn & Suites den 20. mai 2024
We are so happy to hear that you both had a great stay, Eezette! Thank you for choosing us, we hope to have you again.

8/10 – Bra

Larry

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I didn’t like the fact that when I checked in the reservation was in my husbands name and they wouldn’t let me check in. Wanted his drivers license. Went to the car and brought it back in and was told he had to check in. Is that standard policy? I make all our travel arrangements and always check in and have never had a problem. Always took my id.
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 16. mai 2024
Thank you so much for choosing to stay with us! I apologize for any incovenience you experienced upon check in. It is standard policy, for our guests safety and security, to match the ID and guest checking in with the name on the reservation. We hope you enjoyed your stay!

8/10 – Bra

Michael J

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Just off the main street and easy access to a side street. Nice and quiet compared to other hotels in that area. I’d stay there again!
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 17. mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Access to the main road to the left is a little challenging, but the rooms are very comfortable.
Bodde her 1 natt i mai 2024
Svar fra Guest services den 15. mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

4/10 – Dårlig

Neal

Reiste med partner
Only decaf coffee in the room, staff said she would bring to the room but it didn’t happen. Had to get completely dressed to go to lobby for coffee
Bodde her 1 natt i mai 2024
Svar fra Country Inn & Suites den 14. mai 2024
We are happy to see that you had a great stay! Guests are always more than welcome to come to the front desk with any needs they may have! We keep the front desk area stocked with most things a guest could need. We hope to have you with us again sometime!

8/10 – Bra

Walter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice value for the money
Bodde her 1 natt i mai 2024
Svar fra Mandie den 14. mai 2024
We are elated to hear such high praise about your experience! We're happy everything was so convenient and comfortable, and we certainly hope to have you back again in the future.

8/10 – Bra

kristin

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 12. mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

2/10 – Forferdelig

Alejandro og Rancho Cucamonga

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Checked in and attempted to stay at this hotel. Upon entering the room, we saw what appeared to be bloodstains on the carpet. Dirty and dusty room.. food and crumbs all over the room along with hair in the restroom. Beyond disgusted with the condition of the room. Hotel was also under construction due to what front desk said was a water leak.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 9. mai 2024
Thank you for your feedback! We sincerely apologize for the condition of the room you stayed in. Weapologize for any inconveniences that may have caused. We appreciate the patience you gave us whilewe provided the best service possible at the time. We hope you will choose to stay with us again inthe future so we may have the opportunity to give you a more positive experience!

10/10 – Utmerket

Christina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Shower was a bit squeaky and didnt drain fast enough for the water flow, otherwise nice
Bodde her 1 natt i april 2024
Svar fra Guest Services den 3. mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

10/10 – Utmerket

debbie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everyone was very friendly
Bodde her 1 natt i april 2024
Svar fra Guest Services den 3. mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

6/10 – Grei

Jaime

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Staff was friendly ! The hotel was mostly clean but was pretty upset the hotel pool and hot tub were shut down and we found out when we got there. Online says the pool and hot tub inside are open.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 3. mai 2024
Thank you for your feedback. We're pleased to know that our staff took wonderful care of you. Wehave taken note of the issues you described and will make sure they are addressed.

10/10 – Utmerket

Veena

Bodde her 1 natt i mars 2024
Svar fra Guest Services den 16. mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

10/10 – Utmerket

Tara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very nice, room was clean
Bodde her 1 natt i april 2024
Svar fra Guest Services den 3. mai 2024
Thank you for the generous rating! We're so glad you enjoyed our clean facility. We hope to havethe opportunity to serve you again in the future!

6/10 – Grei

Charles

The TV in the living room area did not work and the inside window shade for the window was missing. Other than those two items the room was clean and comfortable.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 3. mai 2024
Thank you for your feedback! We sincerely apologize for the condition of the room you stayed in. Weapologize for any inconveniences may have caused. We appreciate the patience you gave us whilewe provided the best service possible at the time. We hope you will choose to stay with us again inthe future so we may have the opportunity to give you a more positive experience!

10/10 – Utmerket

Denise

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lady on the desk was friendly and very helpful in suggesting local places to visit.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 18. apr. 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

2/10 – Forferdelig

Keith

Bodde her 3 netter i april 2024

6/10 – Grei

Marie

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
This was just an ok stay. I would choose a different property next time. I had reserved our rooms months ahead of time through Expedia but upon check in were told they ran out of the room type we booked and were given a different one. They said this is because we booked through a third party. I book hotel rooms through Expedia at least a dozen times a year and I've never run into that problem. We also thought breakfast was lacking. It was very basic with no extras thrown in like toppings for oatmeal. The bread products weren't kept refilled so there was only plain white bread each morning even though we came day more than an hour before breakfast was over. The front desk staff was friendly though.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 18. apr. 2024
Thank you for your feedback! We sincerely apologize you didn't receive the room type requested. Weapologize for any inconveniences that may have caused. We hope you will choose to stay with us again in the future so we may have the opportunity to give you a more positive experience!

6/10 – Grei

Marjorie

Bodde her 1 natt i april 2024
Svar fra Guest Services den 3. mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

2/10 – Forferdelig

Dillan

Likte ikke: Renhold
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 3. mai 2024
Thank you for your feedback! We sincerely apologize for any issues you experienced. We hope you will choose to stay with us again in the future so we may have the opportunity to give you a more positive experience!

8/10 – Bra

Jason

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hide a bed a little uncomfortable but we got upgraded to a suite so not a big complaint especially when it came to storing bikes and needing the extra space
Bodde her 6 netter i mars 2024
Svar fra Guest Services den 7. apr. 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

10/10 – Utmerket

Thomas Charles

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nicw clean, comfortable place to stay while in Rogers, AR
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 7. apr. 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

4/10 – Dårlig

Stacey

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Somewhat dirty. Disappointing. Not a favorite.
Bodde her 1 natt i februar 2024
Svar fra Christa den 5. apr. 2024
Thank you for taking the time to tell us you had a wonderful stay! We look forward to seeing you again

8/10 – Bra

Cynthia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Carpet in room needs deep cleaning, but everything else was great. Staff was very friendly and helpful.
Bodde her 1 natt i mars 2024
Svar fra Country Inn & Suites den 1. apr. 2024
Thank you for taking the time to provide your feedback, Cynthia! We will address the carpet issue you encountered. We're so happy to know that the rest of your stay exceeded your expectations!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Country Inn & Suites den 29. mars 2024
Thank you for taking the time to let us know you had a great stay, Michael! Travel safe, we hope to see you again sometime.

10/10 – Utmerket

Philip A.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A little awkward as it is located behind another hotel
Bodde her 1 natt i mars 2024
Svar fra Country Inn and Suites den 27. mars 2024
We understand that our location can take some getting used to, but we're happy to see that you had a great stay!

8/10 – Bra

Clinton og Arlington

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient and close to many restaurants
Bodde her 2 netter i mars 2024
Svar fra Country Inn & Suites den 7. mars 2024
We're so glad to know our convenient location made for a great stay, Clinton! Thank you for taking the time to let us know.

4/10 – Dårlig

Hunter

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked a room of an app. App didnt say anything about the pool, hottub, fitness room, and elevators were out of order. Still had to pay full price for room.
Bodde her 1 natt i februar 2024
Svar fra Country Inn & Suites den 25. feb. 2024
We are sorry that you were unable to use the amenities at this time. You will see, however, if you read all of the alerts on the hotel through the app, that we have confirmed that currently the pool, hot tub, fitness center and elevator are under repair and that we are working to make these things presentable and safe for all of our guest. Thank you!

4/10 – Dårlig

ralph

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
old and needs to update room.. rooms smell. bathrooms are old and moldy.
Bodde her 1 natt i februar 2024
Svar fra Country Inn & Suites den 25. feb. 2024
We are sorry for your poor experience. We hope that you visit again once we renovate. Thank you!

10/10 – Utmerket

Gregory

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel staff were very pleasant and professional. Everything was very clean and comfortable, and the hot breakfast was great.
Bodde her 2 netter i februar 2024
Svar fra Country Inn & Suites den 19. feb. 2024
We're so glad you enjoyed our complimentary full breakfast! Come see us again!

10/10 – Utmerket

Glenn

Bodde her 1 natt i september 2023
Svar fra Country Inn & Suites den 19. feb. 2024
Thank you for the generous rating! We're so glad you enjoyed our clean facility. We hope to havethe opportunity to serve you again in the future!

8/10 – Bra

Jenna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not bad for the price but could use a refresh. This room had stains on the curtains and carpet and smelled like it had been smoked in at some point. Shower/bath nozzle didn’t fully work. Things like that. But a fine stay.
Bodde her 3 netter i februar 2024
Svar fra Country Inn & Suites den 13. feb. 2024
Thank you for taking the time to bring these things to our attention, Jenna! We will make sure our team addresses them. We're pleased to hear that despite the inconveniences, you still enjoyed your time with us! We hope to have the future opportunity to provide you with a better experience.

4/10 – Dårlig

Owen

Bodde her 2 netter i februar 2024
Svar fra Country Inn & Suites den 7. feb. 2024
We appreciate the time you took to give us your feedback. We apologize that your stay with us was not as positive as it could be. We hope to have the opportunity to provide a better stay in the future!

2/10 – Forferdelig

Jonathan

Bodde her 2 netter i februar 2024
Svar fra Country Inn & Suites den 20. mars 2024
Thank you for taking the time to let us know about your stay. We hope to have the opportunity to provide you with an even better experience sometime!

10/10 – Utmerket

Valinda

Reiste med partner
Sorry that the pool and fitness center was closed, but things happen. Easy to see, difficult to drive to, missed the first turn in.
Bodde her 1 natt i januar 2024
Svar fra Country Inn & Suites den 1. feb. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

2/10 – Forferdelig

Stephanie

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is old & unkept. Water pipes burst before we arrived so some things are understandable like floors 3 & 4 being repaired BUT the elevators were out of order along w/ pool & hot tub. The breakfast was terrible, undercooked eggs, no bagels or muffins to substitute. Door leading to the side parking lot in our hall was broke so anyone could walk in or out without using a key or being a guest. We bring our 2 fur babies every time & have NEVER been charged an extra $100, always staying in “pet friendly” hotels. We paid almost $400 for 2 nights in the crappiest hotel. Per night rate was equivalent to other hotels within a mile. I’ve stayed at 2 others in the vicinity which were great. The nightly rate is way out of line for the accommodations. We’ll never stay at a hotel owned by this company again…EVER!!!!
Bodde her 2 netter i januar 2024
Svar fra Country Inn & Suites den 29. jan. 2024
Thank you for your feedback. Wehave taken note of the issues you described and will make sure they are addressed. Guests arealways welcome and encouraged to reach out ahead of time to ask any questions regarding anypolicies, including pet fees.

10/10 – Utmerket

Sean

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good experience
Bodde her 1 natt i januar 2024
Svar fra Country Inn & Suites den 29. jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 – Utmerket

Susan

Forretningsreisende
Likte: Fasiliteter
Very clean and comfortable and front desk was very accommodating. Probably the most quiet hotel room I’ve ever had. My only criticism is the breakfast was very basic.
Bodde her 1 natt i januar 2024
Svar fra Country Inn & Suites den 29. jan. 2024
We are elated to hear such high praise about your experience! We're happy everything was soconvenient and comfortable, and we certainly hope to have you back again in the future.

10/10 – Utmerket

Liliana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Country Inn & Suites den 29. jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Country Inn & Suites den 18. jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 – Utmerket

Antonio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Country Inn & Suites den 12. jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

6/10 – Grei

Matthew

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Country Inn & Suites den 10. jan. 2024
Thank you for your feedback. Guests are always more than welcome to come to the front desk with any needs they may have! We hope to have you with us again sometime!

8/10 – Bra

Kandace

Bodde her 3 netter i desember 2023
Svar fra Country Inn & Suites den 8. jan. 2024
Thank you for choosing to stay with us. we look forward to having you here again.

8/10 – Bra

Joan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Decent property
Bodde her 1 natt i januar 2024
Svar fra Country Inn & Suites den 5. jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!