Hoteller i Rocky Top

«BED BUGS! Run away from this one. Looks questionable to begin with, pool was closed in the middle of summer for no known reason, room was dingy, but we also found bed bugs. I ended up getting a refund but had to have Expedia intervene to do so.»

«Pricey for location and amenities»

«My room was huge and loved the extra make up counter. The bed was very comfortable. Very convenient to downtown! Front desk is always so welcoming. Big lobby and the cafe and bar were nice, they just take a little bit of time, so if you are in a hurry this maybe isn't the best option. Overall the location and size of rooms are worth it.»

«Very nice and clean. Beautiful Hotel.»

«The amenities were amazing. Pool and views for pool were great. All staff were friendly. Free breakfast was amazing. Great location.»

«The hotel was under construction and nothing was available to use. The pool was closed and the elevator stopped working. My son was too scared to get back in the elevator and we had to use the stair for our entire trip. 3 elevators stopped working with people trapped in them. We also had to come and go through the back of the hotel, it was a giant mess.»

«Location»

«Very friendly staff!»

«Beds were super comfortable and the pool and gym were nice. Room service took more than an hour for a couple small meals, but otherwise the food was good. The staff were all very friendly. Great location as well.»

«Great stay. Clean. Comfy»

«Convenient location and stylish hotel. It is "twinned" with a Marriott at the conference center and close to highway. Young valet were quite helpful, driving us to and from our dinner restaurant and pickup when we were stuck in a pop up shower.»

«It's a boutique hotel near downtown and bordering the campus of UT. It's new so seems to be quite nice. However, it's "valet only" for parking. When I arrived and for a couple of hours after the parking lot was absolutely jammed with cars waiting to be parked. There was one young man working the valet and he said he had started the day before. Staff was indifferent to the situation. I ended up parking in a nearby neighborhood (not recommended). A colleague had a problem with her room lock, and ...

«Realt nice room, and the person working at the front desk was so helpful and nice!»

«Thanks for your hospitality!»

«Value for money. However if you want to sleep in late, be careful about this choice as lots of guests are migrant workers and they get up early to get ready for work. Their trucks can be loud.»

«On the second day, the staff was so rude, i kept waiting and waiting while she was on the phone casually talking and I know it was not business related. They told me they were out of towels on the third day. On the fourth day, they didn't send the cleaners to come get the towels from my bathroom even though I had requested in the morning. And by night time when I called the receptionist, he said, oh its because my room was not on their list. I will never book this type of place ever again»

«Outstanding value for money. This hotel easily beats the competition with its superior breakfast spread and a fantastic saltwater pool that stays open late. The rooms are exceptionally clean and comfortable. Highly recommend and would gladly stay again!»