Hoteller i Rocky Top

«Property is dated and in need of some repair. Could not get the door to lock when we closed it. When we did we had difficult getting back in the room. One of the ice machines was broken so we had to go to a different building to get ice. Sheets were clean but had some stains. There were a few slices of bread a couple of bagels and coffee set out for breakfast. Not really any amenities. »

«First and most important, is double check your credit card. I was charged 2x. At check in they charged me for my stay even though I already paid thru Expedia. Getting it reversed took a couple days because there was never a manager available. Breakfast is served from 6-9am but the first 3 days of my 5 day stay, they were out of food shortly after 8am. Room service is only available if you ask for it, which is fine, but we were not told that during our check in process. At the end of day 2, I ...

«Great place to stay for a night or two»

«We had a nice stay.»

«There was blood on our bed sheets. Also, the floor was so dirty my feet were black when I went to get dressed in the morning. When we checked out in the morning and told the person at the desk, their response was, “We will have to check it out.” Not a good experience.»

«The building shows its sign of disrepair. There was no kitchen. We opened the sofa bed and both sides were stained so badly, it was disgusting. The towels and sheets had stains and or were worn through. The conditioner was out and never replaced. My bedside light didnt work and everytime we wanted to get in our room, we had to go to the front desk to be re-keyed. The midnight staff was not friendly and acted like it was a huge imposition when we asked for sheets and pillow for sofa bed. ...

«The odor of the room hits you in the face as soon as you walk in. We couldnt even really describe it. The room/property is very out dated. The sheets are worn thin. There was a stain on one of the sheets. The exterior door had and area in the glass that must have been hit by something very hard there were spider cracks in it. The room appeared to have been swept, mopped, and vacuumed but stains remained on carpet area. Dust covered the tattered lamp shade. The remote had electrical tape covering ...

«Et bra hotel for overnatting.»

«The breakfast was okay. »

«Clean room and polite staff»

«Checkin staff person was courteous and efficient. We were in our room within 2 minutes. Room was clean and beds were comfy. We had a great sleep. Breakfast had scrambled eggs, sausage, biscuits/ gravy. Coffee was good.»

«The hotel was clean and good for one night. They are in the middle of renovation so it was a little lacking. Once the renovation is completed I am sure the hotel will be even better »

«Friendly and effective staff.»

«All good »

«It’s nice. Bed is coming to the end of its comfort level. »

«Everything functioned as it should. »

«Clean room staff pleasant and facility quiet. »

«Power was out. Right by the freeway. Heard noises all night »

«Upon seeing I booked 2 rooms, Sadie put us into adjoining ones, perfect location for the night. »