Hoteller i Rocky Top

«Pretty nice room and the roll in shower was very nice. Staff was friendly. Parking worked out great. Only negative was the mini fridge didn’t work. But was only a one night stop so ice kept our stuff cold»

«Very helpful and friendly staff; love the early breakfast hours»

«Yes»

«The room was clean and comfortable and the hotel has a nice courtyard pool area. On a 3-night stay, our room wasn’t cleaned once (and we were never told there wouldn’t be). There are no safes in the rooms. Also, parking became a huge issue at night because several large trucks/trailers took up dozens of spots. The location is very convenient. I definitely would’ve given a better rating if the few issues above hadn’t arisen.»

«Et bra hotel for overnatting.»

«Breakfast room was small. Our king room was small. The bathroom was small. Thankfully it was all clean!»

«The only thing positive about the start was the Caribbean woman the first night that checked us in. Desk staff the rest of the time was typically unavailable and when you happened to find someone, they rapt didn’t want to help you. We didn’t get towels or washcloths and the young girl gave us attitude. Mold and mildew is a problem and you can tell they try to paint over it, which never works. The escutcheon on the shower is fully rusted because it’s always damp in the bathroom. The exhaust fan ...

«2»

«This is a terrible place to stay. We stayed there for 2 nights and the second morning we found a live GERMAN COCKROACH! We took it to the front desk and showed them and the lady at the front desk was immediately questioning us on how it got there. We had to go buy large trash bags to bag all of our belongings so we didn’t get roaches in our house. We tried contacting the manger via email and the front desk tried contacting her. We have received no response from the manager at all or any type of ...

«Cleanliness, temperature, parking were all addiquate. Nice place to stay.»

«Fantastic location in a very nice area. Tons of dining/shopping options and staff is wonderful. Property is clean, quiet, and room was great. Have stayed here several times and always have a great experience. »

«Rooms were kinda clean. We stayed 5 daysm»

«AC was good. Kitchen was well stocked. Room had a musky smell.»

«Room was clean Tv did not work- employee was not helpful Overcharged my bill- bought chips and a chocolate bar. Overall not a good experience- will not rebook»

«Everything went nicely »

«The staff was very friendly and helpful. The morning breakfast was a nice convience.»

«Staff was very nice & accommodating. »

«Front desk staff was inept on handling issues with room tv and lack of concern on Keurig cups are less than the stated must use 8oz cups. The cups are too small and coffee overflowed. I burned myself attempting remove overfilled cup. AI told front desk rep and stated not there problem»