Hoteller i Rockwell

«Staff was friendly. Check in was flawless. Breakfast was good. Pool was not useable. "Not open this season". Room was fairly clean. Cosmetic things that need repair.»

«We had a wonderful stay at this hotel. The property was very clean, well-maintained, and beautiful. A special thank you to Ganga at the reception desk, who was incredibly friendly, welcoming, and made us feel right at home. I’d also like to recognize Shannon at the front desk for her helpfulness, especially during breakfast in the morning. Both Ganga and Shannon provided excellent customer service and made our stay even more enjoyable. Highly recommend this hotel and would definitely stay here ...

«Well used and in need of upgrades.»

«Stayed here before so was not expecting to have negative experience, however this stay was different. Upon arrival I was added to the wrong room type. My key cards constantly stopped working each day leaving and my room was not cleaned even upon asking staff and a housekeeper. Customer service was also not great upon voicing concerns staff made me feel like they had no knowledge of what went wrong no accountability and made me feel like it was something i did wrong. Won't return»

«Room could have been cleaner (several bugs found) but staff was great!»

«Staff was nice - bathroom had plumbing issues that needed attention twice during my 2 night stay.»

«Fine budget hotel.»

«Nice staff clean rooms. Everything went well.»

«Everything was good about this hotel. I would suggest to include breads in the breakfast menu.»

«All good»

«Great place to stay!»

«The rooms are clean but the hallways and the exterior is bad, good to crash out for the night tho»

«We had a wonderful stay. My ONLY complaint was the night time desk woman was very rude, however the person I spoke to in the morning more than made for het rude coworker. The bed was comfortable and clean. The breakfast was well made and a decent selection. I greatly enjoyed having coffee available 24 hrs a day. We will definitely be back.»

«Room clean , breakfast good.»

«Great Customer Service»

«Staff friendly and helpful room was clean»

«Legitimately the worst hotel I've ever stayed in. Toilets leaking and falling off the walls, shower heads as well. Pool completely closed off. This hotel is a total dump.»

«This facility has 2 elevators - one worked (but noisy) the other was out-of-service. I was told it had been out for over a week waiting on a "part". People traffic was somewhat backed up, waiting on the one working elevator. AND, the outside doors are supposed to be unlockable using your room key. Nope, the room keys did not unlock the outside doors. Very annoying.»

«The staff was wonderful»