Hoteller i Rockwell

«AC had not been on at all until we entered the room. It was an old unit and took til the next morning to cool the room even a little bit. There was a mouse trap in the hallway. The overall building and hallways were very dirty.»

«All»

«Stayed here before so was not expecting to have negative experience, however this stay was different. Upon arrival I was added to the wrong room type. My key cards constantly stopped working each day leaving and my room was not cleaned even upon asking staff and a housekeeper. Customer service was also not great upon voicing concerns staff made me feel like they had no knowledge of what went wrong no accountability and made me feel like it was something i did wrong. Won't return»

«Room clean , breakfast good.»

«Staff was friendly. Check in was flawless. Breakfast was good. Pool was not useable. "Not open this season". Room was fairly clean. Cosmetic things that need repair.»

«Legitimately the worst hotel I've ever stayed in. Toilets leaking and falling off the walls, shower heads as well. Pool completely closed off. This hotel is a total dump.»

«It was a nice stay for the price. The breakfast could have used more options. Housekeeping knocked too early. It was clean and I’d stay again.»

«The place was dirty the bathroom clog hair on the bed the carpet dirty i could only spend one day»

«Room could have been cleaner (several bugs found) but staff was great!»

«Staff was nice - bathroom had plumbing issues that needed attention twice during my 2 night stay.»

«Good place to crash for a night. Not the cleanest or nicest. Staff was very nice.»

«Staff friendly and helpful room was clean»

«We had to change rooms because the AC fan wouldn’t turn off. In the next room the toilet stool seeped constantly. For the price I feel we could have done better.»

«Disgusting, bugs, guy was asleep and charged me twice (refunded me with no problem) but I guess you what you pay for for $50.»

«Staff were super helpful about everything, and always attending to everyone. The only negative was just that my carpet in the room had a big sticky area that needed to be carpet cleaned. I let them know when I left and they said they would have the carpets cleaned.»

«Everything was great and we will return to the property in the future»

«Hotel everywhere was filthy»

«Everything was great»

«Property is older but well maintained and renovated. Comfortable room and good for one night. It was busy when we checked in but the front desk staff remained friendly and worked efficiently to get everyone checked in. Breakfast was good and breakfast area was clean.»

«We typically lodge at this property when in the area. However, we were not pleased with our room this time. We had our grandchildren this time and thought we would remain in our room, after traveling a distance. Everyone was tired. Case in point: When we walked into the room, the smoke detector was dangling from the ceiling. I went downstairs to tell the desk clerk; she wrote down what I had said and thanked me for informing her. To me, this was serious enough to warrant a complaint. That said, ...