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Anmeldelser av Quality Inn & Suites Rockingham

2.5 out of 5
Quality Inn & Suites Rockingham
400 W Broad Ave, Rockingham, NC

Anmeldelser

6,8
Rangering på 10 − Utmerket. 103 av totalt 413 anmeldelser." "
Rangering på 8 − Bra. 113 av totalt 413 anmeldelser." "
Rangering på 6 − Grei. 77 av totalt 413 anmeldelser." "
Rangering på 4 − Dårlig. 63 av totalt 413 anmeldelser." "
Rangering på 2 − Forferdelig. 57 av totalt 413 anmeldelser." "

7,0/10

Renhold

7,8/10

Personale og service

6,4/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Myles

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Towels and washclothes were dirty as well as the sheets had marks and stains on them.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Gerald

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

6/10 – Grei

Jane

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Shabby, but the bed was very comfortable. Staff at check in was very nice
Bodde her 1 natt i april 2024

4/10 – Dårlig

William

Reiste med partner
Wonderful staff, but unfortunately the property is in very poor condition. The bed was comfortable, but the room was very dated. Room had been broom swept, but the floor was extremely dirty and sticky feeling. Will not stay here again.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Carissa

Forretningsreisende, Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I wish I could remember the girl at front desk name because she tried to be very helpful. Unfortunately her general manager is not and when we ended up without a room and the general manager needed to think about it and told us we had a room to sleep in. However, those two rooms given, 1 was smoked in for 50 years and 2nd room was flooded. We ended up sleeping in one of our friends rooms which wasn’t much better. I normally would have left and found another hotel but everything was booked because of conventions. I will sleep in my car before I ever sleep in a quality inn again.
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Josue

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
when i get to the front desk the lady say that there was no rooms availables
Bodde her 1 natt i april 2024

10/10 – Utmerket

robert

Likte: Renhold, personale og service og fasiliteter
Front line staff excellent
Bodde her 3 netter i april 2024

2/10 – Forferdelig

Donald

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was no phone, soap, shampoo, or working clock in the room. The shower curtain was tore. The toilet seat had chips in it and was loose.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Jason

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Poor Parking. Broken TV and Hair Dryer. No Coffee for breakfast.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Christopher

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No towels wouldn’t clean our room
Bodde her 19 netter i mars 2024

2/10 – Forferdelig

Angela

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

John

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a good stay, but room service sucked the continental. breakfast was not as good as it used to be they keep running out of food take a long time to get restocked i have stayed there a few years ago it was great, my next visit to Rockingham North Carolina to stay i will look at other places. Thank You
Bodde her 3 netter i mars 2024

8/10 – Bra

Stephen

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly Staff was excellent
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Jaime

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Booked room with 2 double beds, was told they only had 1 king bed room available but could put a rollaway in, never got rollaway. Room had pull out couch when I opened it, the mattress had mold on it. Floors were dirty, turned our feet black from walking barefoot.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

max og plantsville

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cancelled promised refund never received one.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Vicky

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The gal that checked is in was extremely professional and kind. We overall enjoyed our stay with the exception of the heating system-it was SO LOUD and hard to sleep.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Annie

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
I waste my money.
The stay was horrible. The room had an oder. The pillows were lumpy. The sink handle was lose and no cold water in it. The bath tub could have been cleaner. I will never stay there anymore.
Bodde her 1 natt i januar 2024

8/10 – Bra

James

Reiste med partner
Likte: Renhold og personale og service
My spouse could not rise up from the toilet; some handicaped. She needed also handicap bars to pull herself up/ I found it to be too low also.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

steven

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Don’t do it
Keys didn’t work. No hot water. Sink was leaking into the floor. No remote for the tv. The hairdryer literally exploded in my hand. The desk clerk working was rude and made no effort to remedy the situation. I can’t recommend anyone stay here and I will never stay there again.
Bodde her 1 natt i desember 2023

8/10 – Bra

Ashley

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Easy to find. Check in and check out was a breeze
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Shelly

Bodde her 2 netter i november 2023

8/10 – Bra

Sharon

Likte: Personale og service og romkomfort
Bodde her 2 netter i oktober 2023

4/10 – Dårlig

Greg

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Disappointed
I stood in the lobby for 30 minutes waiting for someone to come to the desk to check me in when I arrived. When she came to the desk she told me I owed a $100 cash deposit, there was no earlier mention of any deposit. The bathroom had holes in the wall an paint splatter all over the floor. The room smelled like weed.
Bodde her 2 netter i oktober 2023

4/10 – Dårlig

David

Reiste med en gruppe
Likte ikke: Renhold
Poorly maintained. Did not have the room I booked available.
Bodde her 1 natt i september 2023

4/10 – Dårlig

MORGAN

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Staff was amazing! However upon booking with Travelocity, when I arrived to the hotel to check in I was informed I’d have to pay $100 cash deposit to book. I was unaware of this when booking with Travelocity. There was no indication on the website. The room was okay. The door did not shut all the way. The curtains fell when I tried shutting them. There was toilet paper stuck in the peephole of the door. Personally we did not arrive untill 4 in the morning and housekeeping was already knocking on our door at 9am (twice) when our check out was at 11.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Lakisha

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

8/10 – Bra

Breston L

Bodde her 3 netter i september 2023

10/10 – Utmerket

Miguel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean
Bodde her 2 netter i juni 2023

6/10 – Grei

Damon

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Staff was pleasant and the bed was comfortable, but the room was in disrepair and needed a thorough cleaning. The hotel was starting renovations so it might be improved for other visitors.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

ALEXANDER

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Location was near restaurants. No where to hang business clothes. Bathroom cramped. Room was unclean upon check in. Had to put a cash deposit because I booked online. Not enough towels, toilet seat was broken.
Bodde her 3 netter i september 2023

6/10 – Grei

Kim

Reiste med en gruppe
Likte: Renhold og personale og service
Easy check in and convenient location.

8/10 – Bra

sharon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2023

10/10 – Utmerket

Stacie

Bodde her 1 natt i september 2023

2/10 – Forferdelig

David

Likte: Renhold
Likte ikke: Personale og service
CHECK IN WAS A DISASTER! Three times I had to walk back to the desk, because our room key did not work. Makala, the woman on duty made a new key each time. Each time it did not open our room. We got in when she was finally able to open the door with a master key. But after unpacking our suitcase, she came back with a new key which still didn't work so we were told we couldn't stay in that room. Packing up our things, we waited to find out where our new room would be. For over 15 minutes we could not find either of the staff anywhere on the premises. Both were AWOL. Isaiah, the young man on duty, finally showed up and took us to another room. He said it was an "upgrade" for the inconvenience, but it was not accessible like our original reservation. BUT, there was no key! We waited for almost an hour before speaking with Makala about getting a key. She was borderline rude and said we should just go to dinner and she would have a key for us when we returned. That was not an acceptable response. She claimed she had other guests to check on, something about making sure of their safety, whatever that meant. We did go have dinner and when we went to the lobby, Makala saw us and slapped a key on the counter right away, along with a little chuckle, like everything was OK.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Aaron

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They were the nicest people I will stay there again
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Todd

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is very dated. When we checked in the key would not open the door. Went down to desk she gave me the House keeping key and said try this. Had to call again and she said she would be up. Took us to another room. She left and there was no toilet paper in the bathroom. Called down and she said you can come get some. We ask for 2 more towels and she said she couldn’t give us anymore. Fleas in bathroom, floors were dirty. The only good thing was beds were comfortable and the shower had hot water and good pressure. Other than that it was horrible. I would never stay there again and I would not recommend it.
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Mike

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked this.property through expedia. When we arrived the front desk lady was nice. When we got to our room it had a smell, once we in and looking around the fire alarm kept chirpping that loud high putched noise every few minutes. We called the front office and she said there was no maintenance staff to look at it, we asked for batteries to see if we could fix it and we were told they did t know where they were and hung up on us. I then approached the front office and was told I could not have a manager or contact information or a refund because she was not authorized, we asked to switch rooms and she again said she was not authorized. We knew we would not be able to sleep and just did not feel comfortable there. As of today they still refuse to refund our money due to it being a prepaid room. Highly not recommend this place to stay.
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Cheryl

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Smoke Alarm was chirping...desk clerk had no one to change battery. I did it. The bathroom wasn't clean. The floors weren't clean. The bed was clean, thank goodness. They should have given me a refund (at least a partial) but did not. Will not stay here again.
Bodde her 2 netter i juli 2023

8/10 – Bra

Leeann

Reiste med familie
Likte: Renhold og personale og service
Internet connections were not working the entire stay.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Connie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was fine...the lady at the desk was very nice, friendly and helpful. We can see they are redoing some rooms... bathroom was clean, but dust everywhere and floors and mirrors were dirty. Bed was great, that's all we really cared about!
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Chasidy

Reiste med familie og små barn, Reiste med familie
No refund for room that had no air-conditioner. They got another room and had ants crawling all over the wall.
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

John

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room smelled like Mold, Doors warped and would not close properly. Bugs. A health hazard. Avoid this property. One person working the desk at the entire hotel.

10/10 – Utmerket

Ricky

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tv didnot work
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Yolanda

Bodde her 2 netter i juni 2023

2/10 – Forferdelig

Jonathon

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Worst hotel I have ever stayed in! They told us they had a functioning pool because we told them that we have 3 kids and it is a must They lied to us and when we arrived it was not working They also would not work on the price at all, and when we told them we didn’t want to stay there they said “to bad” because it’s past the 48 hours to cancel and we would be charged The rooms were so dirty that the kids feet was black as coal and had to wash them off and take showers in the bathroom to remove dirt There was also racist comments made to our family as well!! I am getting hold of Corporate office asap and possible legal action as well! The area also is very unsafe as we heard and witnessed violence and police chases right in front of the hotel Do not stay there, it is far worst I have ever encountered in my entire life!!
Bodde her 1 natt i juni 2023

8/10 – Bra

Copre

Likte: Renhold og personale og service
The stay was good. Floor needs cleaned more but besides that, the front desk were helpful with anything you need.
Bodde her 3 netter i juni 2023

4/10 – Dårlig

Linda

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Generally, the bed & room seemed clean. However, the floor was very dirty. Had called about 3 weeks prior & requested 1st floor room due to my husband's rheumatoid arthritis. Was assured we would get 1st floor. When checked in, was assigned 2nd floor & told there were no other vacancies. My husband had a very difficult time climbing those stairs! Also a group of motorcyclists on 1st floor were revving their engines til about 2 AM. Our 2nd night people were at our door trying to get in our room. Short time later desk clerk came & knocked on our door. She said we were not in her system. Our son had to get out of bed & go downstairs. By the time he got there, she had already discovered her mistake.
Bodde her 2 netter i juni 2023