Hoteller i Rocheport

«Dirty property, unfriendly staff. Hot tub didn't work. Toilets were clogged. Dirty bandaids left in the pool area for over 24 hours. Beds were not comfortable. Broken furniture. Breakfast was poor. Checked out early to how poor this property was managed.»

«Will not be returning. Hotel was under construction and was not clean in the common areas as well as our own room.»

«Great stay - beds very comfortable.»

«Our stay was good. Room was clean and there were clean linens for the pull out bed. Breakfast was good as well.»

«Overall, the hotel itself was clean, and the indoor pool was well-maintained, clean, and safe to swim in. The AC worked well, and the room was comfortable enough for an overnight stay. However, my biggest concern was the hotel's use of a remote Customer Service Kiosk instead of an in-person front desk. As a Deaf traveler who relies heavily on lipreading, this system was very difficult to use. I had to communicate with a representative through a TV screen, and there were no captions available. ...

«Overrasket over hvor høy standarden var her!»

«Our favorite experience ever at a Hilton Hotel. Above and beyond staff and service.»

«The Terrible rating is really on using Expedia. Expedia is a big hassle to use them when things change unexpectedly. Very difficult to talk to anyone about a change. The savings is not worth the headaches. Yes i could have bought the insurance, but then it eats into the savings, so why use them?. I will never use Expedia again! i would rather pay full price for a hotel with the knowledge of I can simply call the hotel and rearrange things easily.»

«Room very clean and staff very courteous, friendly and professional.»

«easy check in and 12pm check out. Well done.»

«The staff was unwilling to let me cancel my reservation the day of my reservation because I had a funeral come up. I hadn’t checked I yet. They refused to work with me or help even given the circumstances. They charged me for the full 2 nights. They wouldn’t even give me a cancellation fee. I found them rude and uncaring.»

«The stay was nice. The rooms were clean. I got a handicapped room for some reason. I got out of the shower and all the water had went out. On the floor in the bathroom, other than that, it was a fairly good stay. No coffee maker in the room. Breakfast wasn't too much, I guess that's what you get when you pay $83 coffee, Danish, banana or apple and cereal. I would go there again to save money, so we're going to f*** do I»

«COCKROACHES!!! The hotel would NOT refund a penny. We did not stay there one night of our four night reservation.»

«Beautiful and spacious rooms! What a great layout too. We especially appreciated that they had cribs available and already set up for us when we arrived. So nice to have a full working kitchen area and full size fridge. Great place to stay for families. Good variety of hot breakfast as well. Thank you so much, we will definitely be back again!»

«Overall, our stay was fine. The property is in desperate need of a refresh. Everything is quite outdated; the bathroom needs support, etc. However, the staff was very friendly, and the breakfast was fantastic. It is just time for a refresh!»

«The staff were very helpful and friendly . The rooms were nice and quiet .»

«It was wonderful»

«The property was fine for a 1 night stay. There was very loud highway overnight construction right outside my window. I did not find the bed/bedding very comfortable and one of the pillows had a what I’m assuming is a stain because I’m in denial it maybe hadn’t been changed. Positives were staff was welcoming and the in-room tv channels were decent. If staying for a night or two this place fits the need and budget but if staying longer than that I would definitely consider elsewhere.»