Hoteller i Rochelle

«They started laying carpet and had blocked the doorway. They were so helpful and very concerned about my safety. (I use a cane). They helped me get the luggage cart from the entry, over the blocked doorways and back out to the lobby after I had loaded it. The desk manager helped me take the cart akk the way to my car and helped me Unload it. He definitely went beyond with kindness. I am already booked in for my return trip home. Excellent halfway point between my friends home and mine.»

«Couldn’t use the pool and didn’t make us aware of it»

«I have stayed at Holiday Inn Express multiple times and other locations. This one was the least enjoyable the room was not cleaned between days of my stay one of those days was my fault as I left the do not disturb sign on the door by accident but the other days I expected the room to get cleaned and it didn't the room had obvious signs of excessive wear and it appeared the bathroom had been flooded at an earlier time as you could see a watermark on the door in the bathroom»

«Clean room»

«Hotel staff were very friendly and helpful. Buffet breakfast was good and stocked at all times. Rooms were very clean and tidy.»

«The room was very clean. The breakfast was just ok (basics, but nothing hot). It was quiet and good value for what you pay. It’s not fancy, but it’s not expensive.»

«It was quiet»

«Very helpful staff»

«Good breakfast»

«Very helpful staff..- from manager to everybody at the check in, as well as breakfast personnel and cleaning! Impressed over this hotel :)»

«The staff are very friendly and helpful»

«Frokosten var elendig, da vi ble bedt om å ta med mat og drikke opp til 3. Etg. pga alt for liten plass i frokostsalen. Formeg som bruker 2 krykker var dette ett håpløst alternativ.»

«You get what you pay for. The room was cheap, but the guy at the front desk had zero customer service skills. It took us a literal 30 minutes to get into the room after 3 trips back and forth with problems with the key, until he finally switched our room to another one. It was also dirty. The breakfast area had broken tables (like the marble tops were chipped enough you’d scrape your arm on them) and cracked leather seats, and the back of the booth next to us had stuff caked all over it. Lesson ...

«Fint for en natt eller to.»

«dirty place»

«The restroom was not as clean and that is a big deal to me... hairs were found and the same ones were there after I asked for the room to be cleaned»

«This was the only hotel I have stayed at that had gluten free bread available for breakfast. Kudos to you!»