Hoteller i Robert Lee

«It’s getting a little run down»

«We had a hard time getting checked in, it took over an hour due to some system error they were having. After that the stay was pleasant.»

«We will never stay at this hotel again. We recieved two complaints about being loud and stomping. One was about 10 minutes after we arrived. We were in no way doing any of the things they said we did. We had barely got our stuff set down. We also recieved another call at 6 in the am saying they got two more calls complaining on us. We should have never received a call at 6 in the morning. My daughter was still asleep, and the phone call woke her up.»

«Super clean and friendly staff! The hot tub was perfect and the pool area was excellent!»

«The staff who served us were mostly helpful, the room was large enough to accommodate us and our two dogs, and the bed was comfortable. Other than that, we were not happy. The supplies furnished to our room were less than minimal, and our room was never serviced during our 3-day stay even though I specifically asked for it to be serviced. I had to request supplies like coffee, cups, and shampoo from the reception desk. The room was poorly maintained, too. The sink faucet was not firmly attached ...

«The check-in went well, except that we were surprised by the additional $50 fee for "incidentals." This wasn't on the original reservation and, contrary to what the employee said during check-in, we were charged that fee and it wasn't refunded to our account for a few days. The room was clean, but it had a damp feel to it, which was also a bit concerning.»

«Good location»

«Everything was clean & fresh. Breakfast was excellent. Staff was courteous & helpful. Very pleased.»

«It smelled and needed to be swept. There was hair on the bed which made us wonder if sheets had been changed.»

«The pool was empty and the kids were very disappointed. Next, the two rooms we booked and paid for weeks ago were not what the hotel had when we got there. They had us in rooms with one king bed and a pull out couch. Not what we paid for. They finally found us the last 2 queen room but we had to use the king/couch for the other room. Not a very good night sleep on a pull out lumpy couch. The pancake maker was not working at breakfast. I went to the front desk and ask about it. Turns out ...

«The hotel itself was very sketchy, I travelled with my family and I will definitely never stay here again. The front desk lady was very nice but the room itself especially the ones in the back were not what I was expecting. The bedsheets looked “washed” but there were questionable stains all over to where I did not feel comfortable for my kids or myself to sleep on! Changed the bedsheets but the bed itself was also disgusting!»

«Extremely clean staff are great and helpful breakfast is really good highly recommend»

«I would. Recommend to bring ur own broom and dust pan if staying long time and move the furniture to sweep under.other then that very helpful. Real respectful»

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«For breakfast be sure to ask for voucher, ends at 10(am) check out is at (11am).»

«The floor had not been mopped or swept. A previous guest let a pop blow up in freezer and it wasn’t cleaned up along with floor. The beds were clean and comfortable.»