Lobby

Anmeldelser av SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 out of 5

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 326 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 285 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 156 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 99 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 134 av totalt 1000 anmeldelser." "

7,2/10

Renhold

8,2/10

Personale og service

7,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Anne

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Floors are sticky, pillows lumpy, dirt on walls, lobby smells of cigarettes and weed. Musty smell in the bedroom. Breakfast starts at 6:30am which is too late for travelers. And though I asked for a pet-free room, there was a note in the room giving directions for the dog walk/pee area. Icky experience overall. Front deck person perfectly nice though.

10/10 – Utmerket

kimberly

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Deborah den 24. mai 2024
Hi Kimberly, thank you for your 5 STAR review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

10/10 – Utmerket

Ray

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All of it>
Bodde her 1 natt i mai 2024
Svar fra Deborah den 22. mai 2024
Hi Ray, thank you for your 5 STAR review. We are thrilled that you enjoyed your stay and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids and as always safe travels.

10/10 – Utmerket

kerry

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bed is comfortable, check in is quick and easy, staff is always nice. Don't care for the $25 dog fee when my dog only weighs about 4 lbs and is potty trained, but i understand.
Bodde her 1 natt i mai 2024
Svar fra Deborah den 20. mai 2024
Hi Kerry, thank you for your 5 STAR review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids and as always safe travels.

8/10 – Bra

Ken

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location but in need of a make over
Bodde her 1 natt i mai 2024
Svar fra Deborah den 16. mai 2024
Hi Ken, Thank you for your awesome review. We are thrilled that you enjoyed your stay and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

10/10 – Utmerket

Ray

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe clean welcome.
Bodde her 1 natt i mai 2024
Svar fra Deborah den 13. mai 2024
Hi Ray,Thank you for your 5 STAR review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

6/10 – Grei

gregory

Reiste med familie, Reiste med en gruppe
Average hotel. A bit overpriced. Poor breakfast
Bodde her 3 netter i mai 2024
Svar fra Deborah den 10. mai 2024
Hi Gregory, Thank you for your review, we are sorry that we did not exceed your expectations and we hope you will give us another try.

10/10 – Utmerket

debi

comfortable but needs an update
Bodde her 1 natt i mai 2024
Svar fra Deborah den 10. mai 2024
Hi Debi, Thank you for your 5 STAR review. We appreciate your feedback and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

8/10 – Bra

Tim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Deborah den 7. mai 2024
Hi Tim , Thank you for your review. We are happy that you enjoyed your stay and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids and as always safe travels.

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was clean and the bed was comfortable. The pillows were too small.
Bodde her 1 natt i mai 2024
Svar fra Deborah den 6. mai 2024
Hi Mark, thank you for your awesome review. I am going to give a hotel secret about the pillows. They are regular sized pillows it is just the way that Housekeeping puts them in the pillow cases. If you pick up the pillow and just shake it for about 5 seconds you will see the actual size of the pillow. We hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids and as always safe travels.

8/10 – Bra

Frank

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Deborah den 29. apr. 2024
Hi Frank, Thank you for your great survey. We are thrilled that you enjoyed your stay and hope you choose our hotel for all of your future lodging needs in Roanoke Rapids.

4/10 – Dårlig

Nkosi

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
Room smelled like someone had been smoking cigarettes. Housekeeper or guest were allowing doors to slam all morning. Front desk personnel was kind and professional.
Bodde her 1 natt i april 2024
Svar fra Deborah den 27. apr. 2024
Thank you for your review. We are sorry that we did not exceed your expectations but your review helps to build a superior guest experience.

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was fine.
Bodde her 1 natt i april 2024
Svar fra Deborah den 26. apr. 2024
Hi Patricia, thank you for your 5 STAR review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids, and as always safe travels.

10/10 – Utmerket

Doug

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Deborah den 26. apr. 2024
Hi Doug, thank you for your 5 Star review. We are thrilled that we exceeded your expectations and we hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids and as always safe travels.

10/10 – Utmerket

edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Deborah den 26. apr. 2024
Hi Edward, thank you for your 5 STAR review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids, and as always safe travels.

8/10 – Bra

Steven

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was great.
Bodde her 1 natt i april 2024
Svar fra Deborah den 22. apr. 2024
Hi Steven, thank you for your outstanding review. We are thrilled to hear that you enjoyed your stay with us and we hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

2/10 – Forferdelig

Kim

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Deborah den 7. mai 2024
Hi Kim, we are sorry that you did not enjoy your stay . I wish you would have elaborated on the issues so we could have solved them for you. Please feel free to reach out to me as I would like very much to speak with you.

8/10 – Bra

Ralph

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good breakfast
Bodde her 1 natt i april 2024
Svar fra Deborah den 21. apr. 2024
Hi Ralph thank you for your 4 STAR review . We are so happy that you were happy with your stay and we hope that you will choose our hotel for of your future lodging needs in Roanoke Rapids, .and as always safe travels.

2/10 – Forferdelig

Deborah

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was dirty and run down. Floor was lifting, ceiling stained. I could scrape the soap scum off the shower walls. Fixtures filthy and some outlets not safe. Bed was lumpy. I have photos to send to sure stay plus.
Bodde her 1 natt i april 2024
Svar fra Deborah den 19. apr. 2024
We are sorry that we did not meet your expectations as guest satisfaction is always our number one goal.

10/10 – Utmerket

kerry

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable bed
Bodde her 1 natt i april 2024
Svar fra Deborah den 19. apr. 2024
Hi Kerry, thank you for your 5 star review. We are thrilled that you enjoyed your stay with us and hope you will choose our hotel for all of your future lodging needs in Roanoke Rapids,

10/10 – Utmerket

Robert

Likte: Renhold og personale og service
Clean and affordable
Bodde her 1 natt i april 2024
Svar fra Deborah den 15. apr. 2024
Hi Robert, thank you so much for your 5 STAR review. We are thrilled that we have exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids and as always safe travels.

10/10 – Utmerket

Ausilio

Reiste med partner
There were young college kids next door banging doors at all hours.
Bodde her 1 natt i april 2024
Svar fra Deborah den 14. apr. 2024
Hi Ausillo, thank you for your 5 STAR review. We are thrilled that we exceeded your expectations as guest satisfaction is always our number one priority. We hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

10/10 – Utmerket

Winsel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Deborah den 15. apr. 2024
Hi Winsel, thank you for your 5STAR review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids and as always safe travels.

2/10 – Forferdelig

linda

J’ai payé ma chambre 2 fois…. Expedia m’a chargé et l’hôtel aussi…à suivre
Bodde her 1 natt i april 2024
Svar fra Deborah den 8. apr. 2024
Hi Linda, I took care of everything with Expedia and refunded your card. Thank you for your patience while took care of this matter and as always safe travels.

10/10 – Utmerket

Kathleen

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Deborah den 29. mars 2024
Hi Kathleen, thank you for your 5 STAR review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids,

2/10 – Forferdelig

Jacey

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I specifically booked this room because it said non smoking. I noticed all of the rooms said non smoking yet the smell of cigarettes was overwhelming To the point I had to ask to move rooms since I had my baby with me. It wasn't much better. Honestly the whole hotel smells like cigarettes. I feel like that should be mentioned because some people do not want to be around that.
Svar fra Deborah den 25. mars 2024
Hi Jacey, we are sorry that we did not exceed your expectations. We do try to catch when someone is smoking in the hotel but unfortunately that is not always the case. If you would like to reach out to me I would love to talk to you, Thank you.

6/10 – Grei

John

Bodde her 1 natt i mars 2024
Svar fra Deborah den 14. apr. 2024
Hi John, we are so sorry that we did not exceed your expectations. Guest satisfaction is always our number one priority. Could you please reach out to me so that we can discuss your stay further?

10/10 – Utmerket

Marilyn og Whitmire

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is my 4th time staying here, and i haven’t experienced a problem yet.
Bodde her 2 netter i mars 2024
Svar fra Deborah den 25. mars 2024
Hi Marilyn, We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

6/10 – Grei

Megan

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Deborah den 26. mars 2024
Hi Megan, thank you for your review. We are happy that you enjoyed your stay with us and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

10/10 – Utmerket

tracey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super clean, comfy beds and pillows! Super friendly staff
Bodde her 1 natt i mars 2024
Svar fra Deborah den 25. mars 2024
Hi Tracey, Thank you for your 5 STAR review. We are thrilled that w exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke rapids.

2/10 – Forferdelig

Cheryl og Baldwinsville

Bodde her 1 natt i mars 2024
Svar fra Deborah den 6. apr. 2024
Hi Cheryl ,We are sorry that we did not exceed your expectations. Please feel free to reach out to me so that we may discuss your stay. Thank you and as always safe travels.

8/10 – Bra

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, affordable. Great staff.
Bodde her 1 natt i mars 2024
Svar fra Deborah den 16. mars 2024
Hi Robert, Thank you for your awesome review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for al of your future lodging needs in Roanoke rapids.

6/10 – Grei

Julie

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Deborah den 14. mars 2024
Thank you for your review as it helps us build a superior guest experience.

8/10 – Bra

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Deborah den 10. mars 2024
Thank you for you great review . We are happy that you enjoyed your stay and hope that you will choose our hotel for all of you future lodging needs in Roanoke rapids.

8/10 – Bra

Ines

Bodde her 1 natt i februar 2024
Svar fra Deborah den 8. mars 2024
Thank you for your review and we hope you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

8/10 – Bra

Bill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Deborah den 25. feb. 2024
Hi Bill ,Thank you for your awesome review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids. T

8/10 – Bra

John

Bodde her 1 natt i februar 2024
Svar fra Deborah den 19. feb. 2024
Hi John, Thank you for your great review. We are thrilled that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

4/10 – Dårlig

Alex

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Run down, dirty and saw a few bugs. Definitely didn’t represent Expedia’s rating.
Svar fra Deborah den 17. feb. 2024
We are sorry that we did not exceed your expectations and we thank you for your survey as it helps us build a superior guest experience.

6/10 – Grei

JoAnn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Deborah den 11. feb. 2024
Thank you for your review guest feedback is very important to us as we use it to build a superior guest experience.

6/10 – Grei

Albert

Likte: Personale og service
Likte ikke: Renhold
Good to stop and sleep.
Bodde her 1 natt i februar 2024
Svar fra Deborah den 9. feb. 2024
Thank you for your review, we are happy that you enjoyed your stay and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

8/10 – Bra

Lynda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The motel was clean and conveniently located. Would definitely stay again.
Bodde her 1 natt i februar 2024
Svar fra Deborah den 11. feb. 2024
Hi Lynda, thank you for your review. We are happy that you enjoyed your stay with us and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids and as always safe travels.

8/10 – Bra

Valerie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A place to rest
We were traveling and wanted a place to rest for the night. The hotel was conveniently located off a major road, was clean and just what we needed.
Bodde her 1 natt i januar 2024
Svar fra Deborah den 31. jan. 2024
Hi Valerie, We are thrilled that you enjoyed your stay with us. Thank you for doing the survey and we hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids and as always safe travels.

6/10 – Grei

MARK

Reiste med partner
Dated
Bodde her 1 natt i januar 2024
Svar fra Deborah den 30. jan. 2024
Hi Mark, thank you for your review we are happy that you enjoyed your stay and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

10/10 – Utmerket

James

Bodde her 1 natt i januar 2024
Svar fra Deborah den 20. mars 2024
Thank you for your review. We are happy that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

10/10 – Utmerket

Mikhail og Bronx

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe and quiet
Bodde her 1 natt i januar 2024
Svar fra Deborah den 30. jan. 2024
Hi Mikhail, Thank you for your 5 STAR review. We are thrilled that we exceeded your expectations and we hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

10/10 – Utmerket

Roshawna

Likte: Renhold og overnattingsstedets bygg og tilstand
Room was nice and clean. Staff was pleasant. Quiet & reasonably priced.
Bodde her 1 natt i januar 2024
Svar fra Deborah den 29. jan. 2024
Hi Roshawana, thank you for your 5 STAR review. We are thrilled that we exceeded your expectations and we hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

10/10 – Utmerket

Ronnie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Approved 100%
I take it back my last comments about the towels since then approved a lot about cleanliness.
Bodde her 1 natt i januar 2024
Svar fra Deborah den 22. jan. 2024
Thank you for your awesome review, we are pleased that we exceeded your expectations and hope that you will choose our hotel for all of your future lodging needs in Roanoke Rapids.

2/10 – Forferdelig

Dory

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Skip this one!
It's an older hotel that has not kept up with maintenance. A bit of plaster on the corner outside my door had crumbled onto the floor & not been repaired or even vacuumed up. The men in the next room were nice enough but the walls & connecting door are paper thin. It felt like we were in the same room. They tried to be quiet, but they were drinking got louder. They quieted around 2:00 a.m. I tried calling the front desk several times but no one answered. As for the room itself; the upholstered chair looked like a cat had clawed it and something had been spilled on the side and never cleaned. Some background information is necessary for you to understand why this next thing was such a problem for me. I'm disabled & must use a walker. I reserved an "accessible" room. It failed at that.The "bedside" lamp was so far away from the bed that I had to get up & walk over to turn it off. Getting up & walking are very difficult for me, especially in the dark. I tripped a couple of times, but I have no feeling in my legs & feet, so I didn't realize what was happening. In the morning I stumbled on something again and saw it was a sharp piece of loose tile that was sticking out of the floor. Because I can't feel it, I didn't realize I was hurt until I saw blood running into the shower drain. I have several cuts on my foot requiring sterilization & bandages. In my condition this is dangerous. The desk clerk gave me a business card & said to call the manager tomorrow. She couldn't help me.
Bodde her 1 natt i januar 2024
Svar fra Deborah den 22. jan. 2024
I am sorry that we did not exceed your expectations. Thank you for your review as it helps us build a superior guest experience,

6/10 – Grei

Maria Lourdes

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Deborah den 15. jan. 2024
Thank you for your review. We are sorry that we did not exceed your expectations but your review helps us build a superior guest experience.

10/10 – Utmerket

Ronnie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Towels need to be change daily
No problem about the stay the junior sweet was spacious but the towels was kind a smell to it but to tired to complain.
Bodde her 1 natt i januar 2024
Svar fra Deborah den 12. jan. 2024
Hi Ronnie, Thank you for your awesome review. We are thrilled that we exceeded your expectations . We are looking into the issues with your towels and we do apologize. We hope that you will choose our hotel for all of your future lodging needs in Roanoke rapids.