Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Hilton Copacabana Rio de Janeiro

5 out of 5
Hilton Copacabana Rio de Janeiro
Avenida Atlantica, 1020, Rio de Janeiro, RJ

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 576 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 262 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 32 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 36 av totalt 1007 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Rikard

Bodde her 2 netter i desember 2022
Svar fra Alina Arroyo / Guest Service Manager den 29. des. 2022
Dear Guest,Thanks for your feedback! We are happy to know that you enjoyed your stay with us. See you next time!

10/10 – Utmerket

Sandra

Bodde her 1 natt i januar 2022
Svar fra Alina Arroyo / Gerente de Serviço ao Hóspede den 13. jan. 2022
Prezada Sra. Sandra. Obrigada pelo feedbcak! Ficamos felizes em saber que desfrutou de sua estadia conosco. Até a próxima! Atenciosamente

8/10 – Bra

Rune

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Takterrasse som høydepunkt
Veldig flott hotell. Spesielt takterrassen med svømmebasseng ble nytt til fulle. Eneste skuffelse må være restauranten som minner mer om en slitt kantinehall som ikke står i stil til hotellet forøvrig.
Bodde her 1 natt i januar 2022
Svar fra Alina Arroyo / Guest Service Manager den 7. jan. 2022
Thanks for your feedback! We are happy to know that you enjoyed your experience with us and we will work to improve the ambience of the restaurant. Sincerely

6/10 – Grei

Inge

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Adgangskort
Adgangskort til heis og rom måtte byttes nesten daglig, veldig irriterende.
Bodde her 3 netter i juli 2021
Svar fra Alina Arroyo / Guest Service Manager den 25. juli 2021
Dear Guest, Thanks for the feedback and for the comment regarding the elevators and the access key. We will check the sensors in order to solve that issue. Please, accept our apologize for the inconveniences caused. Have a wonderful Sunday!

10/10 – Utmerket

Alex og Oslo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff of this hotel are just incredible and so helpful! Probably the best service I have received. Especially from the lovely people of the reception
Bodde her 1 natt i desember 2020
Svar fra Alina Arroyo / Guest Service Manager den 9. des. 2020
What a nice review! Thanks for your feedback. It was a pleasure to host you with us!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juni 2019
Svar fra Maria Elisa Lima den 22. juli 2019
Dear Guest, Thanks for your feedback. We're waiting the next opportunity to receive you in our property. Warm Regards,

8/10 – Bra

Cristina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice view over Copacabana
Nice hotel with clean and spacious rooms. Good view over entire Copacabana from the sea side-view rooms.
Bodde her 4 netter i april 2019
Svar fra Maria Elisa Lima den 3. juni 2019
Dear Cristina, Thank you for your comments and positive review about our views and service! We hope to see you again in Rio! Warm Regards,

4/10 – Dårlig

Lars Kristian

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Lover langt mer enn det leverer
3-stjerners hotell solgt inn som 5-stjerner. En av topp-fasilitetene, takterrasse med svømmebasseng, var stengt uten at de opplyste om det ved bestilling.
Bodde her 4 netter i april 2019
Svar fra Maria Elisa Lima den 3. mai 2019
Dear Kristian, Thank you very much for bringing to our knowledge important impressions referring to your recent stay at our hotel. It's very important to receive feedback from our guests. We present our sincere apologies, although we understand that nothing can recover the inconvenience in your precious leisure time. We are doing renovations on our rooftop to propose a sophisticated and comfortable area for our guests. We reiterate our thanks for your valuable collaboration and look forward to a new opportunity to welcome you in Rio de Janeiro.

10/10 – Utmerket

Hector

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exelente ubicación y servicio
Bodde her 4 netter i mai 2024

8/10 – Bra

Camilla og Rosamond

Reiste med familie
Likte: Renhold
employees are limited with their ability to speak english which made it hard to communicate and fulfill requests
Bodde her 4 netter i mai 2024

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome
Bodde her 5 netter i februar 2024

10/10 – Utmerket

Russell

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The hotel was nice but the staff wasn’t responsive. The pull out need didn’t have any sheets and there were none to be found in the room. I tried calling housekeeping and front desk several times but nobody answered. Finally I went down and asked in person and the assured me they’d sent someone up. Waited for over 30 minutes and nobody ever showed. Finally we were so tired from our days adventures we just stole a sheet from the other bed.
Bodde her 1 natt i mai 2024
Svar fra Alina Arroyo / Guest Service Manager den 15. mai 2024
Dear Guest:Please accept our apologise for the inconveniences caused with this careless with your request. Rest assured it does not reflect the kind of service that we offer to our guest. Thanks for bringing this point to our attention. We will be working hard to correct this kind of mistake.Sincerely,

10/10 – Utmerket

Raymond

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good property in a good location opposite Copacabana beach.
Bodde her 3 netter i mai 2024
Svar fra Alina Arroyo / Guest Service Manager den 14. mai 2024
Dear Guest:Thanks for your feedback and the compliment to our location! We are really happy to know that you enjoyed your stay with us. See you next time!

8/10 – Bra

Harald

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
location perfect
Bodde her 13 netter i mars 2024
Svar fra Alina Arroyo / Guest Service Manager den 13. mai 2024
Dear Guest:Thanks for your feedback and the compliment to our location. We are glad to know that you enjoyed your stay with us. See you next time!Best regards,

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Place
Bodde her 5 netter i april 2024
Svar fra Alina Arroyo / Guest Service Manager den 13. mai 2024
Dear Guest:Thanks for your feedback and the compliment to our location. We are glad to know that you enjoyed your stay with us. See you next time!Best regards,

10/10 – Utmerket

Roberto

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Boa localização, limpeza e atendimento.
Bodde her 1 natt i mai 2024
Svar fra Alina Arroyo / Gerente de Serviço ao Hóspede den 7. mai 2024
Prezado Hóspede,Muito obrigada pelo feedback e pelos elogios para nossa localização, limpeza e atendimento! Ficamos felizes em saber que desfrutou de sua etsadia conosco. Até a próxima!Atenciosamente

10/10 – Utmerket

Mustafa

Bodde her 3 netter i mai 2024

10/10 – Utmerket

Michael

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and location
Bodde her 3 netter i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 3. mai 2024
Dear Guest:Thanks for your feedback and the compliments to our Hotel and location. We are delighted to know that you enjoyed our stay with s. see you next time!Sincerely,

8/10 – Bra

Qingtao

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staffs are very nice
Bodde her 1 natt i april 2024
Svar fra Alina Arroyo / Guest Service Manager den 1. mai 2024
Dear Guest,Thanks for your feedback and the compliment to our staff. We are really happy to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 – Utmerket

Bin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Alina Arroyo / Guest Service Manager den 24. apr. 2024
Dear Guest,Thanks for your feedback! We are very happy to know that you enjoyed your stay with us! See you next time!Best regards,

8/10 – Bra

Jovica

Reiste med partner
Likte: Personale og service og fasiliteter
Our stay was enjoyable, stunning views from the property, and the breakfast was an A plus. Hotel could get upgraded in their facilities.
Bodde her 4 netter i april 2024
Svar fra Alina Arroyo / Guest Service Manager den 22. apr. 2024
Dear Guest;Thanks for your feedback! We are really happy to know that you enjoyed your stay with us and we are already working in the refurbishment of the building to be 100% up to your expectations.See you next time!

10/10 – Utmerket

sofia og Mexico

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Normal
Bodde her 4 netter i april 2024
Svar fra Alina Arroyo / Gerente de Serviço ao Hóspede den 20. apr. 2024
Prezado Hóspede,Obrigada pelo feedback! Ficamos felizes em saber que desfrutou de sua estadia conosco.Até a próxima!Atenciosamente.

2/10 – Forferdelig

Serhii

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
All is very old,service,reception all is very very bad
Bodde her 7 netter i april 2024
Svar fra Alina Arroyo / Guest Service Manager den 18. apr. 2024
Dear Guest:Thanks for your feedback and please, accept our apologise. We are already working in the refurbishment of the building to be 100% up to your expectations.Sincerely,

10/10 – Utmerket

ROYES

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo increible
Bodde her 6 netter i april 2024
Svar fra Alina Arroyo / Guest Service Manager den 17. apr. 2024
Dear Guest:Thanks for your feedback. We are delighted to know that you enjoyed your stay with us. See you next time!!!Best regards,

8/10 – Bra

Thomas

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
This Hilton is very well located by Copacabana beach, however it is very dated. Needs refurbishment as it is the most dated Hilton property I have been to.
Bodde her 1 natt i april 2024
Svar fra Alina Arroyo / Guest Service Manager den 8. apr. 2024
Dear Guest:Thanks for your feedback! We are happy to know that you enjoyed your stay with us and we are already working in the refurbishment of the building to be 100% up to your expectations. See you next time!Sincerely,

8/10 – Bra

Antonio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice.
Bodde her 6 netter i mars 2024
Svar fra Alina Arroyo / Guest Service Manager den 3. apr. 2024
Dear Guest:Thanks for your feedback! We are happy to know that you enjoyed your stay with us. See you next time!Sincerely,

4/10 – Dårlig

Jose Luis

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Svar fra Alina Arroyo / Guest Service Manager den 4. apr. 2024
Dear Guest:Thanks for your feedback. We are deeply sorry to know that we were unable to full fill your expectation. Please, accept our apologise. We remain at your disposal in case you want to share more information about your experience at the Hotel.Sincerely,

10/10 – Utmerket

Catherine Andrea

Reiste med familie
Service was great! Needs to maintain the rusty off the bathrooms faucets in the bathtubs and jacuzzis!
Bodde her 5 netter i mars 2024
Svar fra Alina Arroyo / Guest Service Manager den 27. mars 2024
Dear Guest:Thanks for your feedback and the compliment to our customer service. We are already working in the refurbishment of the building to improve the bathrooms conditions. Thanks for bringing this point to our attention and please, accept our apologise for any negative impression caused. It was a pleasure to host you with us!

10/10 – Utmerket

YELAINE og MIAMI

Bodde her 3 netter i mars 2024
Svar fra Alina Arroyo / Guest Service Manager den 17. apr. 2024
Dear Guest:Thanks for your feedback. We are delighted to know that you enjoyed your stay with us. See you next time!!!Best regards,

10/10 – Utmerket

edson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Alina Arroyo / Guest Service Manager den 27. mars 2024
Dear Guest:Thanks for your feedback! We are very happy to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 – Utmerket

MARK og San Francisco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean comfortable hotel in great location right by Copacabana beach. Great facilities and helpful staff.
Bodde her 3 netter i mars 2024
Svar fra Alina Arroyo / Gerente de Serviço ao Hóspede den 25. mars 2024
Dear Guest:Thanks for your feedback and the compliments to our location, facilities and the service provided by our team. It was a pleasure to host you with us. See you next time!Sincerely,

6/10 – Grei

Felipe

Likte: Renhold og personale og service
I thought it was just ok. The breakfast as well was mediocre.
Bodde her 1 natt i mars 2024
Svar fra Alina Arroyo / Guest Service Manager den 22. mars 2024
Dear Guest:Thanks for your feedback! We appreciated you comments and our team will be working to improve our service in other to be 100% up to your expectations.Sincerely,

10/10 – Utmerket

Abel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and staff
Bodde her 6 netter i mars 2024
Svar fra Alina Arroyo / Guest Service Manager den 18. mars 2024
Dear Guest:Thanks for your feedback and the compliments to our staff and location! We are absolutely delighted to know that you enjoyed your stay with us. See you next time!Best regards,

8/10 – Bra

Pedro

Bodde her 4 netter i februar 2024
Svar fra Alina Arroyo / Gerente de Serviço ao Hóspede den 25. mars 2024
Prezado Sr. Pedro:Muito obrigada pelo feedback. Ficamos felizes em saber que desfrutou de sua estadia conosco. Até a próxima!Atenciosamente.

8/10 – Bra

Smitha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staffs and speak English too. View from the room was amazing. Roof top bar, pool and view!!! We enjoyed the stay well including our kids.. Very conveniently located near beach and other shopping options including food.
Bodde her 3 netter i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 1. mars 2024
Dear Guest:Thanks for your feedback and the compliment to our location, facilities and customer services. We are really glad to know that you enjoyed your stay with us! See you next time!Sincerely,

10/10 – Utmerket

Eduardo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buena conexion, vista, al frente de la playa
Bodde her 2 netter i februar 2024
Svar fra Alina Arroyo / Gerente de Servicio al Huésped den 29. feb. 2024
Estimado Huésped:Muchas gracias por el feedback y por los elgios para nuestra localización. Estamos muy felices por saber que disfrutó de su estadía con nosotros. Hasta la próxima!Atentamente.

10/10 – Utmerket

Bisceglia og Clover

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed staying here. It's right off the beach. It's close to several restaurants. The facility is beautiful. The rooftop pool has an amazing view of the city. The food at the hotel was also good. We were a family of 4 that included 2 kids. This is THE HOTEL to stay at.
Bodde her 5 netter i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 26. feb. 2024
Dear Guest:Thanks for your feedback and the wonderful compliment to our location and facilities. We are absolutely delighted to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 – Utmerket

Brittany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view from the Hilton in Rio is absolutely breath taking! We didn’t want to leave the room. Extremely helpful and friendly staff, quality food and felt very safe. Highly recommend! (We stayed in a Copacabana facing room and you could see the beach, water, cliffs AND the statue of Christ redeemer, just amazing)
Bodde her 2 netter i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 26. feb. 2024
Dear Guest:Thanks for your feedback and the wonderful compliment to our location and customer service. We are absolutely delighted to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 – Utmerket

Malik og Atyrau

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed many times at this hotel. This time at a room without much view, facing the nearby house wall outside. They are generally cheaper but if possible try to get Copacabana view rooms instead, part of Rio experience. Rooms as usual nice and clean. Staff members are helpful. Thanks a lot.
Bodde her 2 netter i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 19. feb. 2024
Dear Guest:Thanks for your feedback and the compliments to our staff and room conditions. We are happy to know that you came back to stay with us and we hope to receive you again anytime!Sincerely,

10/10 – Utmerket

Malik og Atyrau

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed many times at this hotel. Location is perhaps the best in the area. Try to get Copacabana view rooms at higher floors. Rooms are clean, nice and comfortable. Staff members are very helpful. Thanks a lot.
Bodde her 1 natt i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 19. feb. 2024
Dear Guest:Thanks for your feedback and the compliments to our staff and room conditions. We are happy to know that you came back to stay with us and we hope to receive you again anytime!Sincerely,

8/10 – Bra

Debra og Apopka

Reiste med partner
Likte: Renhold og personale og service
Beach was dirty. Hotel is old. Amazing views and very nice staff
Bodde her 4 netter i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 19. feb. 2024
Dear Guest:Thanks for your feedback and the compliments to our staff and location. We are happy to know that you enjoyed your stay with us and we are already working in the refurbishment of the Hotel to be 100% up to your standards. See you next time!Sincerely,

10/10 – Utmerket

Malik og Atyrau

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is about location, location and location. Very good hotel, comfortable, clean, staff members were helpful. The place was very popular during the carnival. Everything was good. Thanks for a memorable stay during the carnival.
Bodde her 4 netter i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 15. feb. 2024
Dear Guest:Thanks for your feedback! We are absolutely delighted to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 – Utmerket

Roger og Scottsdale

Everyone was alert and responsive to people that were foreigners and could not speak the language and we’re very helpful
Bodde her 2 netter i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 14. feb. 2024
Dear Guest:Thanks for your feedback and the compliments to our staff. We are happy to know that you enjoyed your stay with us. See you next time!Sincerely,

8/10 – Bra

Vedat

Likte: Overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2024
Svar fra Alina Arroyo / Guest Service Manager den 13. feb. 2024
Dear Guest:Thanks for your feedback! We are happy to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 – Utmerket

Fernando

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Alina Arroyo / Gerente de Serviço ao Hóspede den 6. feb. 2024
Prezado Hóspede,Obrigada pelo feedback! Ficamos felizes em saber que desfrutou de sua estadia conosco e esperamos recebê-lo novamente a qualquer momento no Hilton Copacabana.Até breve!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
melhores hotéis e preço justo
Bodde her 3 netter i januar 2024
Svar fra Alina Arroyo / Guest Service Manager den 2. feb. 2024
Dear Guest:Thanks for your feedback. We are really happy to know that you enjoyed your stay with us. See you next time!Sincerely,

4/10 – Dårlig

Manuel Alejandro Arias

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is incredible how Hilton hotels are so different in Latam and particularly in Brazil. If you compare this hotel to Hilton Sao Paulo, the hotel in Rio is bad. And I'm not saying the Sao Paulo hotel is great, but just to illustrate. This Hilton Rio is neither a resort hotel neither a hotel for business travelers, which I believe it creates all the issues. It is really difficult to tackle both audiences. If you are planning to work I do not suggest the hotel, lack of amenities and services. The hotel is old, rooms are outdated and need to do significant investments to keep the pace for a 5 starts hotel
Bodde her 3 netter i januar 2024
Svar fra Alina Arroyo / Guest Service Manager den 1. feb. 2024
Dear Guest:We are deeply sorry to know that we were not able to be up to your expectations. Please, accept our apologies. We are already working in the refurbishment of the Hotel and we hope to have a new chance to change the negative memory left by your last stay.Sincerely,

8/10 – Bra

Peter og Middlesex

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
One of the largest hotel rooms I have stayed in. Super comfortable bed and very nice bathroom. Excellent location by Copacabana beach. Very good facilities though gym was on the small side. Hotel is very busy and felt the food choices and quality wasn’t quite up to Hilton standards. Overall, very happy with my stay.
Bodde her 5 netter i januar 2024
Svar fra Alina Arroyo / Guest Service Manager den 29. jan. 2024
Dear Guest:Thanks for your feedback and the compliments to our facilities and location. We are happy to know that you enjoyed your stay with us and we are going to work in the food choices to be 100% up to your standards. See you next time!Sincerely,

8/10 – Bra

Edson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Boa Estadis
Boa experiencia. Cade da manha excelente, atendimento de alguns integrantes bom. Outros sofrivel, a exemplo da concierge que estava com ma vontade em responder aos hospedes. Localizacao excelente porem quartos pequenos
Bodde her 5 netter i januar 2024
Svar fra Alina Arroyo / Gerente de Serviço ao Hóspede den 22. jan. 2024
Prezado Hóspede,Muito obrigada pelo feedback e pelos elogios para nossa localização e serviço de café da manhã. Também percebemos seu comentário sobre o atendimiento do Concierge e peço desculpas pelo incomodo causado. Vamos verificar o acontecido e tomar as devidas providências, Obrigada por trazer esse ponto a nossa atenção.Cordialmente.

8/10 – Bra

Wendy

Bodde her 1 natt i januar 2024
Svar fra Alina Arroyo / Guest Service Manager den 13. feb. 2024
Dear Guest:Thanks for your feedback! We are happy to know that you enjoyed your stay with us. See you next time!Sincerely,