Hoteller nær Rijksmuseum van Oudheden

"Nice and cool place, very central! Unfortanely we had several pravtical hick-ups. We did not receive the welcome Mail with access to the electronic key, but fortunately, there were someone in the reception when we arrived who actually checked us in. Unfortunately he forgot to mention that there was a back-up key in a «locker-box» which would have been nice to know when the eletronic key stoppet working on day 2. We found a phone-number after some time and he guided us to the key. Also the reception was unaware that access to a gym was included in the booking, but he was very helpful, and arranged for access to the nearby gym which we enjoyed. When we arrived, there was food left in the fridge from previous guest. On day 2 also the wifi fell out, as well as the hot water. The housekeeper managed to fix the hot water in the afternoon (a fuse on the heater), but the internet was still down (and thus the Netflix access on TV) for the rest of the stay (4 days). On day 3, we did not get clean towels or filling up of coffee/tea. All these incidents makes the score go down from a very nice place in beautiful Leiden. PS, the bed was very good, have seldom slept so good away from home!"

"Vi hadde et greit opphold. Hotellet er ganske sentralt. Nært togstasjonen og sentrum. Rommene har en grei størrelse. Veldig god frokost og koselig spiseområde. Vi har har en negativ opplevelse hvor en av dagene de hadde ikke redd ordentlig sengen og ikke vasket på badet og ikke byttet håndklær til tross for at vi lagd dem på gulvet (som de ba oss). Ikke fylt på kaffekapsler heller. Men de ordnet det fort etter at vi ga beskjed. Alt i alt et fint og rent hotell. "

"Greit hotell, god frokost og gode senger/sengetøy. Noe slitt, kaffemaskinen virket ikke, bordet den sto på var ødelagt, vasken på badet hadde stort sår/sprekk. Renhold ok på vanlige flater men persienne på badet var skitten og støvete, det samme gjaldt dør til toalett og dusj. "