Hoteller i Ridgeway

«There were bed bugs. We showed it to the manager and he just shrugged. When we said we wanted a refund he lied that there wasn’t bed bugs even though we had one trapped in a cup. They wouldn’t refund and Expedia did not help. Shame on both this place and Expedia. Terrible terrible terrible business on both sides.»

«Needs updating, but good stay nonetheless»

«The room was okay but way over priced! »

«I wish I could give this place 15 stars absolutely beautiful place so clean and just perfect»

«The only complaint I have is the parking situation, but the hotel was wonderful!»

«We didn't know what to expect. This place was up to it's high rating. Julia and the rest of the staff were very accommodating! The place was renovated into the hotel Teo years ago and still feels brand new. The a/c was the quietest we have ever experienced!! There is one of the coolest little markets next door along with some other places to eat that we will try the next time. Loved the waterfalls and casino close by.»

«Fine rom, hyggelig personale, bra service, god beliggenhet, bra frokost, pluss for popcorn og cookies på ettermiddagen inkludert :)»

«I wasn’t informed that renovations were being conducted on the property. It was very disconcerting, trying to get into the property because the signs weren’t clearly marked. Also, they were went and clean my room like I wanted to clean and brought clean linens so no I wasn’t happy.»

«The property overall is top notch. I was pleased with my King suite, and had a nice view of the property overseeing the pool. The casino was a lot of fun. The staff does well to keep the game floor clean. Service could be improved at the cash center during busy hours, but the staff were all super friendly. I got a 80 min relaxation massage at the spa, and really enjoyed the steam room and sauna. The pool was fantastic. I enjoyed all the meals from 3 Stacks. I do not recommend Ramsays Kitchen. I ...

«Restaurant and bar on site!»

«The customer service needs improvement. My wife and I ate breakfast at the hotel. The food was put up, and the lights were turned off on us 30 minutes early (9 am instead of 9:30 am). The customer service attendant sighed a couple of times while sweeping near us in the breakfast area. Who knows why? Maybe it was because I was telling my wife a story, and she was tired of hearing it. Maybe it was that she was tired of cleaning. I don't know the reason. Good customer service doesn't include ...

«The ac was was so loud we couldn't use it. The sheets were not clean on the bed... if they were clean then they were grossly stained. The bed was also hard and clanked with every movement you made. The desk chair was broke and wouldn't raise up to the desk at all. Ended up not even sleeping there. Only good thing there was the kind lady at the desk.»

«Wonderful room. Sweet hosts. We will definitely be back !»

«Room was disgusting! Toilet was dirty and surfaces overall unclean upon checkin. I had to wipe and disinfect prior to being comfortable enough to stay in the room. The hotel was allegedly sold out so there were no other rooms. Front desk ladies are nice but it is not nearly worth the amount charged. I would like a refund. »

«Excellent staff.»

«Cecilia was very helpful! The place had a retro feel that we lived! Everything in the room worked. I would stay there again in a heartbeat!»