Hoteller i Richwood

«First sight of our room, loved the space. Huge room. Then from dinged up door, to room stayed hot even with air on 63, we took a fan still couldn't cool the room off. Thermostat on wall was broke off, front desk came and tried fixing it. Was reading 81 in the room. Shower head looks like it has been on for decades. Cleaning staff needs to put effort to making sure hair from prior quest are cleared from bathroom. Now to pool area gross water didn't feel clean at all windows wide opened. Hottub ...

«I am a disabled veteran with mobility issues, as I pulled into the lot there was one handicap spot left that I thought I would take but as I pulled around the row of cars the night shift desk clerk parked there before I got there. I found another spot much farther away, as I walked towards the door I noticed the the car that parked in the handicap spot did not have a placard or handicap plate and the 20 something year old jumped out of the car and ran and I do mean ran into the building. I went ...

«Dirty»

«Everything was great!»

«This is a nice hotel especially for a family with kids. The staff is excellent and the hotel itself is really clean. I enjoyed the gym because they have a lot of different equipment to use. The only complaint that I have is that the pillows are super flat. They had no fluff in them what so ever. Other than that, I would definitely recommend!! »

«Our stay was great, hotel was clean and staff were extra friendly. »

«yes»

«Very nice area. »

«Excellent accommodations. Great area. Would absolutely stay again. »

«New Clean room, walking distance to restaurants and shopping. Nice facilities. Would stay here again»

«The staff and experience was incredible. We had a room with smoking (already some expectations there I know) . The only complaint was the comforter we had had multiple HUGE burn holes in it and looks like it had for a while. I knows it’s a smoking room but come on…. Other than that everything was pretty good. »

«We really appreciate the cleanliness of the property and friendly staff. The jetted tub in our room was wonderful. We walked across the street to see a good movie. Thanks for making this a really nice getaway!»

«Great spot»

«Clean room and facilities, great clean comfortable pool!!»

«The coffee came out just water. We tried several cups nothing but water. Breakfast was bagels, small muffins and cereal. Definitely short on staff only one person trying to fill the muffins and do the desk plus run the shuttle to the airport. Next time we will definitely try a different hotel»

«Felt very safe!»

«Air conditioning worked well. Breakfast could be improved. The same food was served every day.»