Hoteller nær Richmond Mall

«Great experience overall.»

«Clean room and the staff was very helpful! Convenient location»

«Very good»

«Perfect location when you need a hotel close to the interstate. The room was very quiet, even though the hotel was located between the interstate and the railroad. Clean and spacious room. The shower was partially broken, but fully useable. Everything else was great. »

«This property has one employee working all night. Marie checked us in. When we got to our room it was dirty and had not been prepared for our arrival. Marie had to come and clean our room. She had to run back and forth from the fourth floor to the front desk 3 times to check people in and clean our room. On top of that we were given a King room when we made reservations months in advance for a two queen beds room. Marie deserves a raise and the property manager needs to rethink their staffing ...

«It’s a good stop on the road»

«The only thing cleanliness I have to complain about is the shower still had soap scum on the base of the shower floor when I stepped in it. I could feel how slick the floor was from. Where either soap scum was left or cleaning agent was left on the floor of the shower. Also, the maintenance man needs to go around, fixing a lot of cracks and caulking that are peeling»

«Unexpected $50 cash deposit required to get your key. It’s to guarantee no smoking. I understand but it should be clarified beforehand. There was what sounded like a violent fight upstairs. Domestic it sounded like. I just wanted to sleep after driving 7 hours, but I couldn’t ignore the apparent assault. I did call and the owner was notified. After happening intermittently for about 1 1/2 hours, it ended. I was grateful. Hope the people get help.»

«I wasn’t expecting much for the price and it pretty much met expectations. Room was clean. Shampoo in a pouch is strange and hard to open. Bed was hard. Road noise was very loud.»

«There was food on the floor, the garage cans were extremely dirty and when I asked them to clean and return they put a clean bag in the can and return it still dirty with slimmy stuff in it, the eggs look like something in my granddaughter easy bake oven,,I asked for fresh towels the next day and they gave me stained towels, it was extremely terrible and I will never return there nor will I recommend anyone there this quality Inn needs to be seriously invested. Thank you for asking Expedia»

«Great value, clean, and conveniently located!»

«Nice, quiet and clean!»

«We stayed here overnight during a cross country road trip. We chose the property mostly based on location and proximity to our route. It was darling! We chose a double queen room, and it was super spacious and immaculately clean. Communicating with the owners to arrange late check in was easy and effective!»

«Hot water would’ve been nice without being charged an extra 70»

«Bathroom was dirty. The gentleman who cooked eggs in the morning was amazing. Best part of staying there.»

«Staff was very helpful.»

«When we got to the hotel everything seem to be new and super clean, until we got to our room which honestly was really clean except for a used face towel and left over fruit in the fridge! Honestly it looked as if someone just went in used that towel left the fruit in the fridge and then left, So, we went back to reception and I explained the situation, the guy was truly shocked and apologetic and he proceeded to upgrade us to a bigger room, every was clean!»