Hoteller i Richmond

«Nice room, good view, better than average continental breakfast»

«Just great for a road trip stopover!»

«The check-in staff was very pleasant and welcoming. However, the check-out experience was not as good. I tried to have a conversation about my concerns, but the staff member was dismissive and acted like my concerns were not her problem. On a positive note, Nicole at the bar was wonderful. She was friendly, smiling, and very inviting, which made my experience better. Overall, the hotel was clean and comfortable, but because of the customer service during check-out, I would probably not stay ...

«There is adequate parking. The motel is very similar to a UK Travelodge, and carers for those who want a 'no- frills ' stay. We were visiting family who do not have room for us, and therefore just wanted a base. Breakfast is cereal, fruit and a muffin, and tea and coffee. Rooms are clean and reasonably well maintained.»

«Was surprised to lesrn front desk wanted me to get my license plate info after i did so online. Was disappkinted to be told i had to park my 15ft aluminum fishing boat off to the side instead of in front of our room. I didnt feel it was secure. Gent at desk said its very secure. Signage in parking areasaid not respocible for stolen items in parking area. Double message. ContinentalBreakfast was just mediocre at best. IHOP was very good.»

«So disappointed in what they have done to this once beautiful hotel. It had so much personality. Not now. It is now a Comfort Inn and it looks awful. The room was clean but no coffee maker. The worst part is you could not use the hallways in the morning to go to breakfast. You had to go outside to get to the breakfast area. Glad it wasn't winter. The staff were great. It's not their fault. Won't be going there again.»

«The room was clean fresh smelling the staff was friendly »

«Staff is friendly, the room was clean, parking is safe and easy, great location close to shopping and restaurants.»

«sigarettrøk på non-smoking rom; lav takhøyde; dårlig klimaanlegg»

«We checked in to find bugs in our room crawling all over the entertainment center. We notified the front desk and we check out right away. We were told we would have too wait till monday for see if we could get a refund. Also left us having too put out more money for another place to stay.»

«Can't recommend Hawks House more highly! Steve provided a wonderful welcome, the room was clean and relaxing, the inn surrounded by green space. Fresh coffee and banana bread ready before 7 every morning. Just lovely in every way. »

«Breakfast Fair Staff Good»

«Breakfast was not available although advertised. Good location for Botanical Gardens»

«Excellent stay! The rooms were spotless, the staff was friendly, and the location was perfect. I would definitely stay here again.»