Hoteller i Richmond

«The room was filthy but the real issue came during the final night. From midnight to 3 am, I was constantly disturbed by loud noises outside my room. There was consistent walking, heavy crashing sounds as if someone was dropping something, and to top it off, around 2 am, a staff member began shoveling snow right outside my window. I struggled to fall asleep which was frustrating due to an early flight the next day. In the morning, I noticed the shoveling patterns in the parking lot were random, ...

«There are no drapes on the windows and the blinds don’t block out the parking lot lights. Made the room too bright.»

«Na»

«Really enjoyed our stay. Hotel and rooms were clean. Staff was great. »

«Quiet place »

«The atmosphere is very relaxing. »

«Check-in was quick and friendly. The room was clean and well set up. The free breakfast provided a variety of choices and seating available.»

«Check in was really quick. The pool was a nice size and had plenty of towels. Overall it was very quiet. »

«Anbefales! Vi ble oppgradert til suite da de ikke kunne sette inn ekstra seng. »

«The room was clean and complimentary breakfast was also a plus.»

«Nice small hotel. Staff was friendly. Hotel is older but clean and decor and amenities have been updated. I do plan on staying there again. »

«This was a 5-star stay except for the checkout. I got to my room at 11:01 to collect my suitcase and had been locked out. When I told the desk clerk that I didn’t think it was right to lock people out, she refused to apologize and said “checkout is at 11.” She then gave me a one-time use key that didn’t work. Luckily the room cleaner recognized me and let me in. My room was at the opposite end of the resort so all this was pretty inconvenient. »

«Very limited breakfast options. Parking in the Be back of the building. »

«Clean room, great breakfast, front desk staff wonderful»

«Everything was perfect from check in to check out, phenomenal job!»

«Staff were very helpful. Room spacious & clean»

«Beautiful hotel! Very clean and nice spacious rooms and large tv's which you don’t typically see at hotels. Also the continental breakfast was amazing. My only complaint is that the pool is VERY small. My husband and i wanted to enjoy the pool but with about only 2 families that were down there the pool was full.»

«Old Hotel needs a lot of updates. Very loud (outside, AC in the bathroom, fridge...). Unfriendly staff. It is unbelievable that "diningware" is plastic only (see pics). Every item is packed in plastic.... folks, we have 2023 and look more for reusable stuff. Our environment will thank you!! Only really healthy parts are apples and bananas.»

«Yes it did»