Resorter og hoteller med spa i Richmond

«The staff was pathetic and rude! Refused to literally provide us with wash cloths. Pool had fire alarm going off and ignored and lights were not turned on even when asked. Absolutely the worse stay I have ever had! Changed rooms because of dirty linens and second room had dirty bed linens as well!»

«Nice quiet place to stay, clean, check in was easy, clerk was nice- breakfast and coffee were really good. Check in clerk had a hard time explaining that our room was in a different building and how to get there, (he did apologize) didn’t explain where the parking was by our building- main lot was closed off. We found it on our own. So if you get a king- you are in the other building. Our room was accessible- which we didn’t need, all light switches and even soaps, shampoo etc were low to the ...

«Great place to stay - beautiful grounds, friendly staff, great restaurant»

«Hotel is supposed to provide housekeeping every other day, which is first indication that service is not typical of Marriot property. When asked on second day for housekeeping to provide service, was met with rude response about every other day service only, so asked if minimally could supply toilet paper since minimal was provided (used roll) from beginning , as well as dry towels as no where to hang used to dry. Neither happened. On third day went out first thing expecting service, came ...