Eksteriør
Sjekk tilgjengelighet

Anmeldelser av Holiday Inn Express Richmond-Mechanicsville, an IHG Hotel

2.5 out of 5
Holiday Inn Express Richmond-Mechanicsville, an IHG Hotel
7441 Bell Creek Rd, Mechanicsville, VA

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 290 av totalt 796 anmeldelser." "
Rangering på 8 − Bra. 244 av totalt 796 anmeldelser." "
Rangering på 6 − Grei. 107 av totalt 796 anmeldelser." "
Rangering på 4 − Dårlig. 83 av totalt 796 anmeldelser." "
Rangering på 2 − Forferdelig. 72 av totalt 796 anmeldelser." "

7,8/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Familie på4 og Fosnavåg, Norge

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
På tide med en oppgradering.
Trist hotell.fuktigt rom med tung ekkel lukt.god frokost.betjeningen mangla litt glød.slettes ikkje noen minneverdig opplevelse

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel staff was excellent, friendly, and helpful. Room and facilities were clean and nice.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 22. apr. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Donnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very welcoming. Cleanliness in lobby. Rooms could use some updating. Pull out sofa had no blanket or any extra pillows
Bodde her 1 natt i april 2024
Svar fra Front Desk den 15. apr. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable. We look forward to having you as our guest on future visits to the Mechanicsville/ Richmond area.

10/10 – Utmerket

Ernest

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff. Convenient to where I needed to be
Bodde her 2 netter i april 2024
Svar fra Front Desk den 11. apr. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

8/10 – Bra

Shawn

Bodde her 3 netter i april 2024
Svar fra Front Desk den 29. apr. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Ernest

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very accommodating and friendly. Enjoyed my stay. Will definitely come back again.
Bodde her 4 netter i april 2024
Svar fra Front Desk den 8. apr. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location for our needs. Well maintained. Nice room. Outback Steakhouse across the street is awesome!! Would stay here again.
Bodde her 1 natt i april 2024
Svar fra Management den 8. apr. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

8/10 – Bra

tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Front Desk den 1. apr. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Sherry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property suited our needs for our 1 night stay it was quite and clean
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 25. mars 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Tobey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a one night stay for attending a funeral. I was greeted by Stephon at checkin, when I had questions and after dinner with family he was still there and was sweet and polite and super respectful to meHe was a very kind soul to me. I was so appreciative of him.
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 19. mars 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable. We strive to provide all our guests with a clean, comfortable, well maintained and secure place to stay. We look forward to having you as our guest on future visits to the Mechanicsville/ Richmond area.

10/10 – Utmerket

Carrie

Bodde her 1 natt i mars 2024
Svar fra Front Desk den 1. apr. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Soisuda

Bodde her 1 natt i mars 2024
Svar fra Front Desk den 25. mars 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice friendly people good service
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 27. feb. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable

10/10 – Utmerket

Trish

Bodde her 1 natt i februar 2024
Svar fra Front Desk den 25. mars 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Rashad

Likte: Renhold og personale og service
Everything was good besides our door would not securely shut
Bodde her 2 netter i februar 2024
Svar fra Front Desk den 19. feb. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

8/10 – Bra

Gary

Bodde her 4 netter i februar 2024
Svar fra Front Desk den 25. mars 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

8/10 – Bra

Carlos

Forretningsreisende
Likte: Personale og service
OK for a last minute stay
Hotel and amenities dated, need renovation. The breakfast buffet was really good.
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 13. feb. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Natalie

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 12. feb. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Kristy

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great, friendly staff. Great location. Quiet and very clean.
Bodde her 3 netter i februar 2024
Svar fra Front Desk den 5. feb. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Kim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was very pleased. Tandra was very attentive and helped me, my sister, and elderly parents with breakfast. Tina was very helpful. Mark was great and helpful. I would definitely stay here again.
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 12. feb. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Grayson

Bodde her 1 natt i januar 2024
Svar fra Front Desk den 25. mars 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Doug

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 29. jan. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The set up for the soap, dispensers in the bathroom, or very difficult to use, especially if one has weakness in their hands. They are very hard and stiff. The faucet in the sink is not placed well, and when you open it, water goes all over the counter. People were most helpful. Breakfast was wonderful but the bathroom is not thought out well.
Bodde her 2 netter i januar 2024
Svar fra Front Desk den 30. jan. 2024
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 22. jan. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og personale og service
Not very clean, breakfast is done 15 minutes before closing so 7-945 not 10
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 30. jan. 2024
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.

10/10 – Utmerket

Allen og Savannah

Bodde her 1 natt i januar 2024
Svar fra Front Desk den 22. jan. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

6/10 – Grei

Alice

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 22. jan. 2024
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Sharon og Orleans

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Front Desk den 27. des. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

4/10 – Dårlig

Patricia

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Disappointing stay
We changed rooms because we had no phone service or tv reception. Sadly we still had no tv reception during any of our stay.
Bodde her 1 natt i desember 2023
Svar fra Front Desk den 27. des. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.

10/10 – Utmerket

David

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s located where I needed to be near a business that I’m checking out with my partners. Great reasonable price per night for what’s given plus free breakfast. Good selections and nothing complicated. Friendly front staff that greets you as you walk-in and checking out! I’ll definitely come back!
Bodde her 2 netter i november 2023
Svar fra Front Desk den 4. des. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

8/10 – Bra

Jan

Reiste med familie
Need better cleaning, needs update, electric plate that clock pulled into is loose and clock is irregular in working or not if moved
Bodde her 1 natt i november 2023
Svar fra Front Desk den 4. des. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.

4/10 – Dårlig

Jonathan

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The first room was 58° and the heater was broken. And the sink wouldn’t drain. They moved us to another room. The second room, the toilet didn’t work. The third room the TV didn’t work and it was missing a lampshade. And there was a Band-Aid over one of the electrical outlets. It was otherwise clean.
Bodde her 1 natt i november 2023
Svar fra Front Desk den 28. nov. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns. We strive to ensure our guests have a clean, comfortable, well maintained & secure place to stay.

8/10 – Bra

Viola

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice staff
Bodde her 1 natt i november 2023
Svar fra Front Desk den 28. nov. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable

6/10 – Grei

Jacqui

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Skip this One
I have stayed at many Holiday Inn Express and thought they were fantastic, however this location was terrible. I would never stay here again.. Check in was fine, but the room had an odor, the door handle to the adjoining room (which we were not using) was missing the base (attached to the door) and was rusty, the bathroom mirror was cracked all around the edges, the coffee make was on a stand next to the bed and the noise from other rooms and the hall was awful. If this was my first time staying in a HIE I would never be back.
Bodde her 1 natt i november 2023
Svar fra Front Desk den 27. nov. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og personale og service
AC on BLAST cold night
I stay at Holiday Inn frequently when in Richmond late however this night the room was freezing the AC was on full Blast and unable to adjust. Please make it so they room temp can be adjusted.
Bodde her 1 natt i november 2023
Svar fra Front Desk den 20. nov. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.

2/10 – Forferdelig

Eric

Bodde her 1 natt i november 2023
Svar fra Front Desk den 20. nov. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.

10/10 – Utmerket

Crystal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Front Desk den 31. okt. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable

6/10 – Grei

mich

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Front Desk den 31. okt. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.

10/10 – Utmerket

Paul

Bodde her 2 netter i oktober 2023
Svar fra Front Desk den 20. nov. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Cheryl

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel is very clean and quiet. The staff is very friendly and helpful. Great Breakfast ! Lots of options. A+
Bodde her 1 natt i oktober 2023
Svar fra Front Desk den 25. okt. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

4/10 – Dårlig

Kimberly

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The tv didn't work, the tub needs to be caulked, the bathroom floors looked dirty with the baseboards, and the water pressure in the shower was very low. It took quite a while to take a shower. The large hanging light shade in the corner had splatters of stains on it. The staff was nice and we've stayed there before. I hate it, but we don't plan to go back.
Bodde her 2 netter i oktober 2023
Svar fra Front Desk den 24. okt. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concernsWe are in the process of correcting all these issues in the hotel.

8/10 – Bra

Linda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ac unit
The hotel was nice no problems My only concern was the room smelt musty and mildew from the air conditioner/
Bodde her 1 natt i oktober 2023
Svar fra Front Desk den 24. okt. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns

2/10 – Forferdelig

Peter

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Avoid this dump
Our room had literal holes in the wall. Big holes where the wall was falling apart. The bathroom mirror was broken, caulking around the tub/shower was peeling away and dirty, the rack of shampoo/soap had brown staining on the bottles. This place was a total dump. I have stayed at other Holiday Inns and they are usually quite nice, but this place is far from that. And the smell of the room, and the hotel generally, was unpleasant. Unfortunately i had been driving all day and trying to find another hotel wasn't really an option at this hour, for our one night stay along our trip. And to add to the above, I complained to the front desk and it was completely ignored. As if it was expected and acceptable.
Holes in wall, wall falling apart
Peeling, dirty caulk
Corner of mirror broken off
Bodde her 1 natt i oktober 2023
Svar fra Front Desk den 24. okt. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns

10/10 – Utmerket

Hilary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient location, friendly staff, comfortable rooms!
Bodde her 2 netter i oktober 2023
Svar fra Front Desk den 17. okt. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

8/10 – Bra

Mary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room could have been cleaner.
Svar fra Front Desk den 17. okt. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

8/10 – Bra

Mary

Likte: Personale og service
Bodde her 1 natt i oktober 2023
Svar fra Front Desk den 17. okt. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

10/10 – Utmerket

Olga

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Front Desk den 31. okt. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable

2/10 – Forferdelig

Monae'

Reiste med familie
Likte: Romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
My stay was horrible i waited 30 mins just to check in i didn’t get in to my room until after 12 and i was with a 2 yo by myself. The receptionist was having a “medical emergency” but i called the desk 8 times nobody came. I stayed there because I got married on Saturday and that hotel was 10 mins from my wedding location
Bodde her 1 natt i oktober 2023
Svar fra Front Desk den 9. okt. 2023
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.

10/10 – Utmerket

Jodilyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would definitely book again
Bodde her 1 natt i oktober 2023
Svar fra Front Desk den 9. okt. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.

8/10 – Bra

Jamie

Bodde her 1 natt i september 2023
Svar fra Front Desk den 9. okt. 2023
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.