Hoteller i Richmond Heights

«This place is AMAZING»

«The staff was welcoming and helpful. Breakfast was excellent Room very clean, and bed comfortable. Definitely would stay there again»

«Dirty sheets poor front desk person. »

«Tv didn’t work im afraid. It was late so didn’t bother about it. Otherwise it was a place to sleep.»

«Good over all»

«Hair in the sink upon check in pool closed (one of the reasons we chose hotel) absolutely no hot water vin shower luke warm at best. Jacuzzi in room absolutely filthy and hot water barely got hot. Extremely disgusting for the price we paid!»

«It’s very sad that only one elevator worked…. Staff as well as customers have to take the only elevator working??? Madness»

«Clean and convenient »

«Even though we booked through Expedia a warning that they had no power would have been nice so we were not scrambling to find another hotel. Staff laughed it off and said we could sleep in the cold dark rooms until power was eventually restored. Not very professional about the situation. This is a shame as we have stayed there before and thoroughly enjoyed it, but now we will never stay there again and hopefully more prospective patrons will follow suit.»

«Super clean and the breakfast was very good »

«Very clean rooms and close to the airport!»

«We were there for a checkup at Cleveland Clinic. It was a lovely comfy place and so close to the clinic. It gave us a quiet relaxing evening before a busy day.»

«The room is perfect. It's so much more affordable than the other dozen hotels in the area. We were just evicted from my home after my identity was stolen. My landlord lied and stole EVERYTHING from my home, cars, and family and our stay here is the first time we have felt safe in months. The staff are soooo kind and friendly that our youngest wants to live HERE FOREVER!!! THANK YOU 10/5 STARS ⭐⭐⭐⭐⭐»

«Room was quiet enough. Comfy bed, pillows were subpar. Breakfast is very basic, no hot food provided for free. First morning they ran out of coffee before 7am? It’s not a bad hotel, but it’s not great either.»

«Nice breakfast »

«Pool closed didn’t visit gym. TV kept freezing asked for trash and new towels after first night Denied»

«The Hotel was fine. It was very mid-range. The only issue was the incredibly loud people staying, allowing children to run up and down halls, talking loudly and TONS of door slamming. I was woken up several times due to doors shutting. Best Western might consider a soft close door option?»

«We did not get to the pool. The breakfast was good. Beds were comfortable. Staff was friendly. No complaints and it met our need for a one night stay. »