Hoteller i Richland

«The management scheduled a parking lot sealing during my stay. At various points the crew doing the sealing placed a single cone in the driveway or in the middle of the parking lot and proceeded to coat the parking lot. One time I was told to move my car as I parked pretty far from their activities. We were told the sealing agent would dry in an hour or two. It was still sticky the next morning. For the days I was there, the door to the kitchen/laundry room door was left open. It was ...

«This was really a big disappointment, as the hotel was under reconstruction and the swimming pool wasn't available, the room didn't have hot water / then did / then didn't, etc....»

«Traveling with my elderly mother. They recognized the need for a first floor room, and were so accommodating to allow us an extension on our checkout she’s out when she woke up unwell and needed an extra hour in the morning. They were kind and not judgmental, and I greatly appreciated it. The hotel itself is new and very nice accommodations.»

«It was fine, but showing its age for sure.»

«This place is a joke..water In hot tub was cold. Pool even colder. TV didn't work..room not great either»

«Needs serious updating. Door window frame to our room is broken. Blinds are broken/malfunctioning. Room and lobby smell musty. Check in staff did not explain how to get to location of our room—we were told to “go to the three buildings” for your room. That part was correct, we found the three buildings. However, we were on the bottom of three floors and parking around the back side was where we should’ve parked. We had to figure out which building and which floor without any signage to help us. ...

«It was fast check-in and check out. A staff was very courteous and helpful in pointing out a restaurant.I was looking for. The room is very spacious and clean. Did not take advantage of the continental breakfast. As I am a late sleeper. I would recommend this motel and I would stay in it again if I'm ever up in that area.»

«We had a ceiling leak in our room of dripping water onto our bed in the middle of the night. I am still giving 5 stars because this was out of the hotels control and everything else was great»

«Great staff and good air conditioners!»

«Air conditioning was horrible. Too much noise and that small room itself took lot of time to manage the temperature. Weed / smoke smell inside the room. I have a 5 year old kid who got sick just in a night. We were in room from 10pm to next day 7am only. No breakfast at all. But they mentioned it on the website. It’s horrible experience for us. Waste of money.»

«Suite was on the smaller side side but overall property was good»

«Comfortable room»

«Great breakfast and pool. Convenient to our family»

«Easy check in and check out»

«Served its purpose. Continental breakfast perfect. Quick stay, clean room, reasonable pricing.»

«All staff was friendly and helpful!»

«The golf course is beautiful and our room was wonderful! We will definitely be back!!»