Hoteller i Richland

«Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. »

«Friendly staff and comfy beds!»

«Staff was friendly, rooms were big and clean. Happy with our stay!! 😁»

«New and clean. Quick backroads drive to the Casino. We'll be back.»

«Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my ...

«We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. »

«The only good thing was it was next store to the casino. TV went out and I called the front desk to ask for help and the gal said, I don't know anything about it and I am the only one here. Then when taking a shower in the morning we found out they have sulphur water, didn't even feel like you took a shower!! Could not get out of there fast enough. Oh and we are in our 70's and they gave us a 2nd floor room and there is NO ELEVATOR! Will NEVER STAY there again!»

«The breakfast was amazing. There was no fridge in the room»

«Alt bra!»

«We enjoyed our visit here. Our room was very nice and clean. The breakfast was also delicious. We will definitely stay here again when we are back in the area.»

«Did not try to view lake. Paid attention to the wedding and reception »

«Friendly staff, clean rooms and nice pool.»

«The breakfast is nice!»

«Vibrant colors and comfortable lounge area with breakfast was nice. Free parking was excellent and easy to access. Room was mostly clean but shampoo/conditioner had not been refilled before my stay and were not refilled on my cleaning day. Staff were somewhat helpful but not as helpful as they could have been, especially regarding the snacks for purchase when they were not willing to point to something I was looking for even though I asked and instead let me find it myself.»

«Absolutely beautiful Victorian bed and breakfast. Everything is excellently decorated. Plenty of of stuff to do in the area as well. The breakfast was phenomenal. Will definitely plan another trip there! Clean super soft bed slept like a baby. ❤️ THE VANWINKLE’S»

«Clean room, good breakfast, easy parking. The pool was really dirty but everything else was clean.»

«We were planning to use the exercise room but it was under innovation. Disappointing.»

«clean room, good breakfast, convenient parking. »