Hoteller i Richfield

«Clean room...quiet all night...friendly staff...nice breakfast. Would stay again if traveling in the area. Recommend highly!»

«Renovation on site , no breakfast, personal not enough formation and worst my 2 beds room was not available even if it was confirmed by email .»

«No breakfast and I did not see the advertised hot tub. The onsite restaurant was closed and there were not many restaurants in the area.»

«The room was filthy. We asked for clean sheets and towels and they were never provided. The toilet did not work.»

«Booked a 2 night stay and upon arrival found the pool and fitness center were out of order. Water was dripping from the ceiling into the treadmill below and smelled moldy. The shower in our room had hair on the walls. We decided to stay somewhere else the second night and requested a refund due to lack of amenities. The manager, in email, said he would refund our second night back to us but we never received it. Called to talk to him and was told he would be in at 11 am, called at 12, now he ...

«Staff was rude the first day but it got better.»

«Everything is OK.»

«I was pleasantly surprised by this hotel. It has character and the rooms are very spacious (it’s rare that our family of five doesn’t feel on top of each other). Every staff member we encountered was friendly and went out of their way to be helpful. Others have complained of noise but we thankfully did not experience that. I think this is my favorite hotel in a long time.»

«Bottle of water not given ar checkin, oe nail clippings on room floor, no coffee pods, dirty water left in Keurig, empty conditioner bottle in shower, nearly empty TP roll with no spare, and complimentary coffee hidden inside the $18 per person breakfast buffet (not complimentary). Definitely the worst experience I've had at a Hilton. It was one thing after another that we had to deal with and a constant distraction from the reason for the trip.»

«👍»

«Fine rom, hyggelige ansatte. »

«Amazing reception staff ! Lovely boutique hotel close to Chagrin Falls. Welcoming and professional reception staff make this a repeat choice for travel !»

«Pet friendly, clean room, nice indoor pool and nice size room. Would stay again»

«Fint oppusset hotell! Gode senger og fine rom. Kunne vært bedre frokost, tomt for egg da vi spiste. Lite utvalg av pålegg. »

«Amazing hotel, newly renovated Not bad breakfast Good rooms Very nice staff»

«It was a little loud because there were multiple youth soccer teams staying for a tournament. But there’s not a lot the staff could have done about it.»

«Initial thought was thay it looked like a very nice place. The front desk staff were nice. Within 15 minutes of checking in, someone knocked on the door and barged in with a key. A man asked if we just checked in amd then left. The lady at the front desk advised it was housekeeping, saying that he heard a noise or noise complaint, so was checking. The pool was very large, though people were outside with the door being propped open. The hotel was quite loud.»

«Hotel was fine, but breakfast was expensive. You should include breakfast in the rate. Otherwas hotel was fine.»