Hoteller i Richards

«Everything was good except pool was never opened in time and beds are very hard»

«Staff was friendly and eager to help. The rooms were clean and very nice. The only concern I had was the breakfast could have been better. I was adequate though. Overall it was a good stay.»

«Best hotel this trip. Clean. Smells good. I come back.. »

«Good customer service staff. Room was exactly what we wanted- just somewhere to sleep. The breakfast was good, but almost every day they ran out of items and couldn’t replenish the hot food bar, so it was a bit of a disappointment.»

«Nice & helpful staff, clean room & bathroom, comfortable bed & great TV. But a noisy A/C was distracting during sleep time.»

«Matilyn at the front desk was cheerful, professional, and smiled. After a long day of traveling being greeted by some like her is refreshing»

«It was fine. Close to our family.»

«Amazing communication by the staff so our problems were solved. We loved Devin!»

«That was disgusting and they lie about their pool. There is critters all over the hotel»

«The odor in the lobby area was terrible. We passed on breakfast because the odor was such a turn-off. If you like the smell of wet dog and mildew towels you will be fine. I had to go to the store to freshen my room and make it tolerable for the one night stay. The shower door would not stay closed and it was almost as if they put the fixtures backwards in the shower. The countertops in the room were not clean- old rice and sticky residue was left behind. Thank God I brought Clorox wipes and .»

«Stayed at this hotel while attending a conference at a more expensive hotel across the lake. Good value for the money. This is definitely not a luxury hotel. It is next to the highway and there was a somewhat damp smell in the room. On the other hand, the room was clean, breakfast was good, wifi had sufficient speed, staff was nice. What more can you really ask for at this price?»

«Very clean and nice»

«The hotel appeared to be clean and the staff were helpful and nice. However the shower in the room leaked and there was a horrible smell in the elevator. It smelled like natural gas. The rooms are not insulated well and the cracks in the door let noise in from the hall, ie people talking and doors closing. Could not fully close the curtain to create a black out space for sleeping. The restrooms off the lobby, the commodes were not attached well to the floor as the wobbled.»

«It was an ok stay. We booked online via hotels.com. Didn't get the type of room we booked because it was sold out, and the receptionist didn't have time to Call us in advance.One of us had to stay in the sofa bed. The service in the reception was under mediocre.Room was a good size. Found hair on bathroom floor.»

«Horrible, roaches everywhere and burnt holes in the bedding on bed ! Had a non smoker room in smell like stale cigarettes. Immediately left!!»

«No pool no breakfast even though the booking says breakfast included ! Carpet was so stained, not only that we had flea’s!!»

«It was clean and comfortable . Should give better explanation on checking out»

«Driving up to the property there was no Quality Inn sign - or temporary sign. I assumed they had just purchased a Super 8. When I arrived just before midnight they told me that the room I’d purchased was sold out and then tried to upsell me. I refused and they finally gave in. The so called upgraded room had no AC on and there was no TV. At 8:30am someone tried to enter my room - without knocking. I left immediately there after. Unless you cannot find anything else available I would not ...

«Was nice will go there again»