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Anmeldelser av J Resort

3.5 out of 5
J Resort
345 N Arlington Ave, Reno, NV

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 710 av totalt 1193 anmeldelser." "
Rangering på 8 − Bra. 283 av totalt 1193 anmeldelser." "
Rangering på 6 − Grei. 116 av totalt 1193 anmeldelser." "
Rangering på 4 − Dårlig. 42 av totalt 1193 anmeldelser." "
Rangering på 2 − Forferdelig. 42 av totalt 1193 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very nice. Got to choose a room, which was very quiet.. Staff are friendly and helpful.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

LORNA

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Air conditioner not working They were doing some work on building and we ended up with a flat tire. E charger for our car not working most of the time. Didn’t seem to care that our stay had some problems,
Bodde her 5 netter i mai 2024

6/10 – Grei

Dusty

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Room was renovated and clean, bed comfortable, bathroom was nice. Front desk/check-in staff was kind and friendly, check-in was quick and efficient. Outdoor rap concert hosted by hotel did not allow for quiet, restful night. It was loud and disruptive late into the night. Dined at both the onsite restaurant and buffet. Expensive, and wait staff were obviously very harried and very boisterous about staffing and kitchen issues allowing all guests to hear about their behind the scenes issues in an inappropriate manner making dinner stressful and unwelcoming. The buffet was decent but staff did not keep food stocked and were out of a lot of items. Waitress ignored our drink orders the entire meal. I think on a regular day, with normal prices, the stay wouldn’t have been remarkable, however, when a hotel raises prices 3-4 times the regular price because an event is in town or it’s a holiday, then the service should match the price. Unfortunately, the J Resort fell short.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Serafin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking is very limited when events happen at the glow
Bodde her 2 netter i mai 2024

8/10 – Bra

Austin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very cool visual displays at check in. It was a relatively quiet stay but I there happened to be a fire in the basement in the middle of the night and the entire resort was evacuated for 2 hours while the fire dept responded. Breakfast is really good here. The pancake is massive so bring an appetite if you order more than one.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

MAY og VAllejo

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All is well here. I’ll recommend to all.
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 26. mai 2024
Thank you for your feedback.

6/10 – Grei

Jessica

Bodde her 1 natt i mai 2024

6/10 – Grei

Joey

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Aaron og Hilo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice. Will definitely stay again.
Bodde her 2 netter i mai 2024
Svar fra Mary Ann den 25. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

cheryl og Port Arthur

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had never heard of J Resort before and was a bit apprehensive. The renovations are top notch and to be congratulated on every level! Personal was helpful, knowledgeable and extremely pleasant. Will definitely look for more of Mr. Jacob’s properties in the future.
Bodde her 2 netter i mai 2024
Svar fra Mary Ann den 25. mai 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Grei

Polina

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I don’t normally write bad reviews but it was one thing after another. The tv remote didn’t work, there was no “do not disturb” sign for the door which I would have liked to use. No tv guide and that’s a button that didn’t work. They ended up slipping a channel guide under the door in the morning which was pretty useless at that point. But the worst was I called housekeeping and asked for two extra blankets and they said give us a little bit They never arrived, and when I let the front desk know these things they did not seem to care. I’m disappointed and I don’t think I would recommend
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 26. mai 2024
We apologize for the inconvenience that caused you.

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Upgrades were in progress while we were there but it didn’t detract for the experience.
Bodde her 1 natt i mai 2024
Svar fra J Resort Response Team den 24. mai 2024
Thank you so much for choosing to stay at the J Resort, Mark!

10/10 – Utmerket

Niko

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms
Bodde her 2 netter i mai 2024
Svar fra J Resort Response Team den 24. mai 2024
Thank you for choosing the J Resort, Niko! We have the largest rooms in Downtown Reno.

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were spacious and clean
Bodde her 1 natt i mai 2024
Svar fra J Resort Response Team den 24. mai 2024
Thank you so much for the excellent review, David. We most certainly have spacious rooms here at the J Resort!

10/10 – Utmerket

Alazar

It was very clean. Staff is friendly.
Bodde her 2 netter i mai 2024
Svar fra Mary Ann den 25. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Kellie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walking distance to all of our favorite places. Very friendly staff!
Bodde her 4 netter i mai 2024
Svar fra Ritchel den 23. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Alfonso Vieyra

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a short stay the staff was friendly and we had our kids with us everything was great. I would stay again!
Bodde her 1 natt i mai 2024
Svar fra Mary Ann den 22. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facilities and the vast majority of the staff is outstanding. While i was there , there was an accident that took out the phones and internet. Accidents happen. The room in terms of quiet, clean, spacious and up to date deserve a "6.0 for VALUE. The price per value beats anything around it, or for anywhere in town for that matter. I took a chance and was happy. One thing ownership might be wise to invest in is quality control. Little things...but they do matter. Like the beautiful shower had a loose door handle. The tile was very clean, so you know housekeeping encountered it, but engineering didnt fix it. Little thing...but little things matter. But for the price it was great. The busser at hannas table should be promoted immediately to server. He is stellar. The green salsa there btw was the best i have had in my life. The front desk gal was excellent also. The shuttle driver was great and the list goes on. New spacious clean rooms are great, BUT...dial in on more of the little things.
Bodde her 3 netter i mai 2024
Svar fra Mary Ann den 22. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Daric og Aurora

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Mary Ann den 22. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Ihar

Bodde her 2 netter i april 2024
Svar fra Mary Ann den 22. mai 2024
Thank you for staying with us We appreciate your feedback!

10/10 – Utmerket

Christina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it was convient for our stay
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 21. mai 2024
Thank you for your feedback.

10/10 – Utmerket

marina og napa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the non smoking rule
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 21. mai 2024
Thank you.

8/10 – Bra

Stephani og Roseville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Mary Ann den 22. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Denis

The shower was clean properly, there was hair left over from previous person.
Bodde her 2 netter i februar 2024
Svar fra Mary Ann den 21. mai 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

Shane

Likte: Renhold og overnattingsstedets bygg og tilstand
homeless camps down the street.
Bodde her 2 netter i mai 2024
Svar fra Ritchel den 20. mai 2024
We apologize for the inconvenience.

10/10 – Utmerket

Tina Marie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was pleasantly surprised by this venue. They have a lounge with live music, the room was huge and it wasn’t smoky. I will def stay there again!
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 20. mai 2024
Thank you for your feedback. We are so glad that you enjoyed your stay with us.

10/10 – Utmerket

Racheal

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel used to be The Sands but it’s been a total upgrade from that hotel. Mind you as of this review that the hotel is still under construction. The parking lot might seem small but there is a parking garage and valet. As this being my first visit and it was also my birthday we got an upgrade with a kitchen net. We had a fridge (not a tiny one) a sink and a counter. The room was pretty clean and spacious with lots of light (natural and regular lights) my in-laws room didn’t have that great of light so I suggest a room with a Mountain View. The staff at the front desk was super nice and helpful when I needed help with something. They have two restaurants and one quick food if you’re on the go. They have Hannah‘s and then the steakhouse. Steakhouse is very expensive, so we didn’t go. But Hannah‘s was really good for brunch and breakfast. You get a lot for your buck. The only thing I had to complain about Hannah’s is that the drinks need work and there just needs to be a better wait staff. The Casino floor was all right. I feel like there needs to be more table games. You are walking distance from the row. It’s a 5 to 10 minute walk depending on what casino you’re going to. They also have a neon walk. The street is also getting a makeover as well. Again, the hotel is still currently under construction, but I would stay here again
Bodde her 3 netter i mai 2024
Svar fra Ritchel den 20. mai 2024
Thank you so much for your feedback. We are glad that you enjoyed your stay with us.

8/10 – Bra

Renee L

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff through out so friendly and helpful.
Bodde her 3 netter i mai 2024
Svar fra Ritchel den 20. mai 2024
Thank you for feedback.

10/10 – Utmerket

Felix

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel.
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 20. mai 2024
Thank you for staying with us.

10/10 – Utmerket

Elaina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean great rate spacious rooms. Very short walk to The Row, less than 10 min and safe
Bodde her 2 netter i mai 2024
Svar fra Ritchel den 20. mai 2024
Thank you for your feedback.

8/10 – Bra

James Terry

Reiste med partner
Downtown area is dirty with an over abundance of homeless people
Bodde her 3 netter i mai 2024
Svar fra Ritchel den 20. mai 2024
We apologize for the inconvenience.

8/10 – Bra

Claude

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is nice and clean, staff was very friendly. bed was atrocious. My body is aching as I type this. Reno is a shell of its former glory. It is dirty and can make you feel uncomfortable at times.
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 19. mai 2024
We apologize for the inconvenience.

10/10 – Utmerket

Jose

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very lovely and everything so clean. We enjoyed the non smoking lounge in the back they also had the best bartenders. They have a little gift shop which had basics we needed and some extra gifts. All staff was so friendly and polite. Will definitely be back!
Bodde her 1 natt i mai 2024
Svar fra Mary Ann den 25. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Mariana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Ritchel den 20. mai 2024
Thank you.

8/10 – Bra

Janice

Reiste med familie
The property smelled moldy, looked run down. Room service didn’t come during our stay.
Bodde her 2 netter i mai 2024
Svar fra Ritchel den 19. mai 2024
We apologize.

10/10 – Utmerket

Pamela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice comfortable hotel room and great mid week price.
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 19. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Rhonda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed at J Resort when we attended our son's graduation from UNR. It was very clean, parking was easy and free, staff was very nice and it was close to everything. We will definitely stay here again when we visit Reno, NV.
Bodde her 1 natt i mai 2024
Svar fra J Resort Response Team den 24. mai 2024
Thank you so much for sharing your excellent experience at the J Resort, Rhonda! And a HUGE congratulations to your son for graduating from UNR!

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff and security went above and beyond to get my Ram 3500 and 24’ enclosed trailer in a secure lot. Security made special rounds to keep an eye on my rig! If you’ve ever been to the old sands, and go to the same location, you will be amazed! Still a few bugs to work out but nothing major. Forget the “Row” hotels, the J resort is superior to those hotels. Try it, I guarantee you’ll be impressed!
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 21. mai 2024
Thank you for staying with us and thank you for your feedback.

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
We checked into our room and the TV and air conditioner were both not working so the maintenance worker stated that we needed to switch rooms. As we were headed back down to the lobby we happened to see the managers in the elevator and we explained our situation to them. They were outstanding!! They immediately took us over to the front desk and upgraded us to a gorgeous suite for the inconvenience. They were professional and went above and beyond to make our stay enjoyable.
Bodde her 2 netter i mai 2024
Svar fra Ritchel den 20. mai 2024
We are so glad that you enjoyed your stay with us.

10/10 – Utmerket

Alta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Mary Ann den 18. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Renee

Bodde her 1 natt i mai 2024
Svar fra Mary Ann den 18. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Gabriela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Mary Ann den 18. mai 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Grei

Stephanie og Idaho Falls

Reiste med en gruppe
Likte: Renhold
3 people were staying in the room but they would only leave 2 washcloths. They gave us 3 towels but only 3 washcloths even after we reminded the staff. Our phone did not work and if we needed to contact the desk we called using our cell phone but then we started getting a supervisor’s voice mail. We asked for toilet paper and they brought us 6 rolls which felt a little passive aggressive. We made use of the shuttle to the airport and we were standing by the shuttle bus so when no one was there we went to the bell hop desk they told us we were supposed to check in with them but we were told to be outside by 7:30. Hannah’s Table was excellent and outside eating was offered. Hannah’s Express had plenty of options. Room was spacious and clean! We would like to recognize Hedy at the registration desk as she was excellent…as well as the woman that was working on 5/14 in the evening was also excellent..:she got us the extra washcloths and made sure we had water. We would definitely stay again and most likely will when we return to bowl at the Women’s National Bowling Championship! Looking forward to seeing the finished product especially the buffet and swimming pool.
Bodde her 4 netter i mai 2024
Svar fra J Resort Response Team den 17. mai 2024
Thank you for providing us your feedback, Stephanie. We will work hard on correcting the issues you encountered so that your next visit with us is far improved. We really appreciate the information you provided us, and we look forward to your next stay!

10/10 – Utmerket

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great resort! Would stay here again!
Bodde her 1 natt i mai 2024
Svar fra J Resort Response Team den 16. mai 2024
Thank you for choosing to stay at the J Resort, Megan! We really appreciate your 5-star review!

8/10 – Bra

Andrea

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
PROS: Absolutely LOVE the spaciousness of the suites. LOVE the second 1/2 bath. Just a must! LOVE that all suites are nonsmoking! Nothing like having one room non smoking and the next smoking... I LOVE the idea of the pool and hot tub being created on the rooftop! Absolutely a GREAT idea! I can only imagine that the cost of staying there may increase as it; in my own imagination, become a great Resort (not just a hotel) one day! Hopefully, not, but I think prices may increase... CONS: In the suites, there is a lot of "dead space", IE, not enough furniture. Almost seems like an afterthought of where placed furniture would go. Absolutely needs more lighting... especially in wet bar nook and primary bedroom. There were a little hiccups with telephones and tv needing to be rebooted. I know those are just small issues, but it's like a "papercut", not a significant cut but bothersome throughout our stay. Just one more small issue I had... the soap in general... the hand soap, shampoo and body wash... none of which any of them lathered up... it was a bit frustrating to wash hands and body without any kind of lather whatsoever. The only lathering was the shampoo at minimum and one had to use A LOT of it! One would have to argue, using massive amount of product and replacing it constantly OR purchasing a more upgraded shampoo/hand soap etc. in more concentrated formula and not have to replenish as much... It smells GREAT, but it doesn't work. My humble opinion.
Bodde her 2 netter i mai 2024
Svar fra J Resort Response Team den 16. mai 2024
Thank you so much for sharing your feedback with all of us, Andrea. Your opinion matters to us as we continue to work hard on making more and more improvements to the property. Thank you again for your suggestions!

8/10 – Bra

Justina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was really nice and beds are very comfortable. There was construction going on outside so it wasn’t very clean out there. The pool wasn’t open so that was very disappointing. Otherwise it was a nice stay 😊
Bodde her 2 netter i mai 2024
Svar fra Ritchel den 14. mai 2024
Thank you for the feedback.

10/10 – Utmerket

david

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Upon arriving in our room the toilet seat was up and there was TP and hair floating in the water. Called the front desk, no other rooms available so they comp me $50 for food and beverage and sent up Housekeeping to tiddy up the bathroom. While there she discovered the cold water side of the faucet just spun around and didn't work so had someone come up and fix it. Unfortunately when she cleaned our room she used a dirty rag or something because the room smelled of musty rag until we left. Oh, and the faucet was starting to break again before we left. Plus side, its a beautiful building, and Hannahs Table makes really good food.
Bodde her 1 natt i mai 2024
Svar fra Ritchel den 14. mai 2024
We apologize for the inconvenience.

10/10 – Utmerket

Kathryn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
New and beautiful property. My room was huge and I loved the view.
Bodde her 1 natt i mai 2024
Svar fra J Resort Response Team den 13. mai 2024
Thank you so much for the wonderful feedback about your stay at the J Resort, Kathryn!

10/10 – Utmerket

Christina og Klamath Falls

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Newly renovated so fresh and new which was nice, beds were comfortable, staff was very friendly!
Bodde her 1 natt i mai 2024
Svar fra J Resort Response Team den 13. mai 2024
Thank you so much for the awesome review about your stay at the J Resort, Christina! We hope you'll visit us again soon.

10/10 – Utmerket

Paul

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 2 netter i mai 2024
Svar fra J Resort Response Team den 13. mai 2024
Thank you so much for choosing to stay at the J Resort, Paul!