Sitteområde i lobbyen

Anmeldelser av Aiden by Best Western South Reno

3 out of 5
Aiden by Best Western South Reno
5851 S Virginia Street, Reno, NV

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 673 av totalt 1103 anmeldelser." "
Rangering på 8 − Bra. 283 av totalt 1103 anmeldelser." "
Rangering på 6 − Grei. 85 av totalt 1103 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 1103 anmeldelser." "
Rangering på 2 − Forferdelig. 35 av totalt 1103 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Alex

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Xinyang

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Bodde her 1 natt i mai 2024
Svar fra FDS den 26. mai 2024
Thank you so much for the feedback. Hope to see you again soon

8/10 – Bra

Emily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
East location near the airport.
Bodde her 1 natt i mai 2024
Svar fra FDS den 26. mai 2024
Thank you so much for the feedback. Hope to see you again soon

10/10 – Utmerket

William og Edmonton

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing restored motel/hotel. Fantastic restaurant attached Two Chicks. I keep going back!
Bodde her 1 natt i mai 2024
Svar fra FDS den 25. mai 2024
Thanks sooo much for the feedback. We hope to see you again soon!!!

10/10 – Utmerket

Jesus

It good
Bodde her 1 natt i mai 2024
Svar fra FDS den 24. mai 2024
Thanks sooooo much for your feedback. We hope to see you again soon!!

10/10 – Utmerket

Jose

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean , organized friendly staff nice rooms goooooooood food
Bodde her 2 netter i mai 2024
Svar fra FDS den 24. mai 2024
Thanks sooooo much for your feedback. We hope to see you again soon!!

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra FDS den 23. mai 2024
Thanks very much for your feedback. We hope to see you again soon!!

10/10 – Utmerket

Brandi

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good stay
Bodde her 3 netter i mai 2024
Svar fra frontdesk den 21. mai 2024
Thanks very much for your feedback. We hope to see you again

10/10 – Utmerket

Rebecca

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were clean and great courtyard.
Bodde her 2 netter i mai 2024
Svar fra frontdesk den 20. mai 2024
Thanks very much for your feedback. We hope to see you again

8/10 – Bra

David

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall, it was a good stay. My only complaint was that my shower was falling apart. The fixtures separating from the wall, no caulking to protect them from moisture, the tub enamel was chipped, and it looks corners of it were coming undone. Out of the entire remodel, the tub appears to be an after thought. The everything else about the room was excellent. You almost can’t tell it used to be a different motel. I would stay here again.
Bodde her 1 natt i mai 2024
Svar fra FDS den 15. mai 2024
Thanks so much for the feedback. We hope to see you again soon!!

10/10 – Utmerket

michael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nicely updated older property. Clean and comfortable. Breakfast restaurant attached is great too.
Bodde her 1 natt i mai 2024
Svar fra FDS den 15. mai 2024
Thanks so much for the feedback. We hope to see you again soon!!

8/10 – Bra

Tressa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The pool was closed :( but the room remodels are looking great.
Bodde her 2 netter i mai 2024
Svar fra FDS den 15. mai 2024
Thanks so much for the feedback. We hope to see you again soon!!

6/10 – Grei

Kao

Decent place to stay. The property looks outdated and run down on the outside but it is clean on the inside. Room small with a small bathroom
Bodde her 1 natt i april 2024
Svar fra FDS den 10. mai 2024
thanks for your feedback. we hope to see you again

10/10 – Utmerket

Lillian og Pittsburgh

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Maybe doesn't look like much from the outside but pleasantly surprised by the nicely renovated rooms. Two chicks was great for breakfast!
Bodde her 1 natt i mai 2024
Svar fra FDS den 9. mai 2024
Thank you so much for your feedback. We look forward to seeing you again!!

8/10 – Bra

Sharon

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Nice location near shopping. Room was comfortable with hard floors. Rug under bed needed cleaning but the rest of the room was clean and comfortable. Lobby had a too strong perfume smell that triggered my asthma, but check-in was fast so didn't stay there long. Overall worth the price.
Bodde her 1 natt i mai 2024
Svar fra FDS den 8. mai 2024
Thank you so much for your feedback. We look forward to seeing you again!!

10/10 – Utmerket

Evelyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good, clean, quiet.
Bodde her 3 netter i mai 2024
Svar fra FDS den 8. mai 2024
Thanks so much for you feedback. We look forward to seeing you again!!

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really nice place for good price
Bodde her 1 natt i mai 2024
Svar fra FDM den 8. mai 2024
Thank you so much for your feedback, we look forward to seeing you again, have safe travels.

10/10 – Utmerket

Marco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great value for the price! I will stay here again.
Bodde her 1 natt i mai 2024
Svar fra FD den 7. mai 2024
Thank you for staying with us. We appreciate your review and we hope to see you again very soon.

8/10 – Bra

Shawn

Reiste med familie
Nice and clean. Close to where we were going. Pet friendly.
Bodde her 2 netter i mai 2024
Svar fra FD den 7. mai 2024
Thanks for staying with us at Aiden. We appreciate your business and we hope to see you again very soon.

10/10 – Utmerket

Zinaida

Bodde her 3 netter i april 2024
Svar fra FDM den 8. mai 2024
Thank you so much for your feedback, we look forward to seeing you again. Safe travels.

6/10 – Grei

Keith

Likte: Renhold og personale og service
Likte ikke: Fasiliteter
easy check-in - good too expensive for a motel with limited amenities
Bodde her 2 netter i mai 2024
Svar fra GM den 6. mai 2024
Thank you for taking the time to leave a review. We truly appreciate your business and hope to see you again in the future.

10/10 – Utmerket

Jesus

Bodde her 2 netter i mai 2024
Svar fra FDS den 25. mai 2024
Thanks sooo much for the feedback. We hope to see you again soon!!!

10/10 – Utmerket

Candy

Likte: Renhold, personale og service og fasiliteter
Friendly staff, rooms were very clean and comfortable, Definitely changed my opinion of Best Western hotels.
Bodde her 1 natt i april 2024
Svar fra FDS den 2. mai 2024
Thanks so much for you feedback...we love to hear that we made a good impression. Hope to see you again !!!

6/10 – Grei

Katrina og Carmichael

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The front desk manager, Rachel was amazing and helped modify my stay even though I had booked through a 3rd party app. I was just surprised that our room was never cleaned or garbage emptied, towels replenished etc (checked in Thursday and left on Sunday) and when I asked for towels I had to go get them rather than someone drop them off. Which doesn’t sound like a big deal, but I was getting back to the room late at night and expecting there to be towels and garbages emptied and it wasn’t done. So I call the front desk and I’m told I can come down and get them…it’s 11:30 pm by this point and I’m exhausted and one of the reasons I prefer hotels to Airbnb is that I can get back to the room and I don’t have to worry about that stuff. The room is nice but very dark and the hotel itself is nice and I appreciate how clean it is and again, Rachel was amazing. But I definitely felt like I paid more than I should have for the service received. I booked based on reviews and our stay definitely didn’t match the reviews posted. I would have paid less to stay somewhere else that had less stellar reviews and not been disappointed.
Bodde her 2 netter i april 2024
Svar fra FD den 29. apr. 2024
Thank you for staying with Aiden. We do apologize for the inconvenience, customer service is our highest priority and we take all reviews very seriously. Thank you for your feedback.

8/10 – Bra

Gilbert

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, nice, and affordable.
Bodde her 3 netter i april 2024
Svar fra FD den 29. apr. 2024
Thank you for the review and we hope you will come back and see us soon.

10/10 – Utmerket

Annie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
While looking like a motel from the outside, this is through and through a very nice almost boutique like hotel! The grounds are quite cute with cod hole games and big tic tac toe in the pool yard and the rooms themselves are nicely styled. Only tiny thing would be to add more warm light to the rooms but I think they’re going for that cool, moody sort of look. Overall for the price and being close to downtown without being in downtown, we felt super safe and loved our stay!
Bodde her 1 natt i april 2024
Svar fra FDS den 28. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 17758294600.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Front DeskAiden by Best Western South Reno

10/10 – Utmerket

Jeffrey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Updated decor, easy early check - in. Only minor issue - night stand lamp was unplugged.
Bodde her 1 natt i april 2024
Svar fra front desk den 28. apr. 2024
Thank you so much for your feedback, we look forward to seeing you next time. Have safe travels.

6/10 – Grei

Katrina og Carmichael

Likte: Renhold
Likte ikke: Personale og service
Bodde her 1 natt i april 2024
Svar fra FDS den 1. mai 2024
Thanks very much for your feedback. We hope to see you again soon !!!

8/10 – Bra

Charles

Bodde her 1 natt i april 2024
Svar fra FDM den 16. mai 2024
Thank you for your feedback, we look forward to seeing you again, safe travels.

10/10 – Utmerket

Sheng Li

Bodde her 3 netter i april 2024
Svar fra FDM den 16. mai 2024
Thank you for your feedback, we look forward to seeing you again, safe travels.

10/10 – Utmerket

David og Sherman Oaks

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great gym... fully equiped.
Bodde her 2 netter i april 2024
Svar fra FDS den 26. apr. 2024
Thanks so much for your feedback. We look forward to seeing you again.

6/10 – Grei

Michael

Reiste med familie
Likte: Fasiliteter
The walls, in the room, are paper thin. You can hear the next room's TV when it is on. Not quiet.
Bodde her 3 netter i april 2024
Svar fra FD den 24. apr. 2024
Thank you so much for your feedback, we sincerely apologize we did not meet your expectations, we will have someone look at this right away. We look forward to seeing you next time. Have safe travels.

8/10 – Bra

Lesley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra FDS den 24. apr. 2024
Thanks so much for your feedback. Hope to see you again

10/10 – Utmerket

HIROSHI

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room has a large refrigerator, microwave and coffee maker. Room is clean and spacious. I stayed here for my daughter's attending volleyball tournament. Rather than staying in a casino hotel, this is very useful and convenient.
Bodde her 3 netter i april 2024
Svar fra FDM den 24. apr. 2024
Thank you so much for your feedback, we look forward to seeing you next time. Have safe travels.

8/10 – Bra

Karen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, quiet, outside area around pool was very relaxing, bar, convenient to 580
Bodde her 2 netter i april 2024
Svar fra GM den 22. apr. 2024
Thank you so much for staying with Aiden. We hope you will come see us again in the future.

10/10 – Utmerket

Eugene

Bodde her 1 natt i april 2024
Svar fra FDS den 11. mai 2024
Thanks for you feedback. Hope to see you again soon!!

10/10 – Utmerket

Eugene

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly. Parking was ample and well lit.
Bodde her 1 natt i april 2024
Svar fra FDS den 20. apr. 2024
Thanks very much for the feedback. hope to see you again soon.

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great. Newer hotel
Bodde her 1 natt i april 2024
Svar fra FDS den 20. apr. 2024
Thanks so much for the feedback. hope to see you again soon.

8/10 – Bra

Luke

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The dog friendly walk was a nice touch
Bodde her 2 netter i april 2024
Svar fra FDS den 20. apr. 2024
thanks so much for the feedback. hope to see again soon

8/10 – Bra

Lamberto

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It has a modern look and easy access to the room. Parking is very convenient, and the surrounding area has many amenities to go places. I like the area very much is it something I will do it again in the future.
Bodde her 3 netter i april 2024
Svar fra FDS den 20. apr. 2024
Thanks so much for the feedback. Hope to see you again soon

10/10 – Utmerket

christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Refrigerator microwave fully renovated nice!
Bodde her 3 netter i april 2024
Svar fra FDS den 20. apr. 2024
Thanks so much for the feedback. hope to see you again soon

10/10 – Utmerket

Danielle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Comfortable beds and linens were soft. Enjoyed the restaurant on sight. Very convenient for the convention center.
Bodde her 3 netter i april 2024
Svar fra frontdesk den 16. apr. 2024
Thank you so much for your feedback, we love to hear that you enjoyed your stay. We look forward to seeing you again in the future and we hope you have safe travels.

8/10 – Bra

lorna

Bodde her 2 netter i april 2024
Svar fra FD den 6. mai 2024
Thank you for staying with Aiden. We hope you will come see us again very soon. Have a great day.

8/10 – Bra

Mayra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access from the convention center. Affordable in comparison to other properties near by.
Bodde her 3 netter i april 2024
Svar fra frontdesk den 16. apr. 2024
Thank you so much for your feedback, we love to hear that you enjoyed your stay. We look forward to seeing you again in the future and we hope you have safe travels.

6/10 – Grei

Donna

Reiste med partner
No airport shuttle
Bodde her 1 natt i april 2024
Svar fra frontdesk den 16. apr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 – Bra

Nick

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Surrounding area not the nicest place.
Bodde her 1 natt i april 2024
Svar fra GM den 15. apr. 2024
Thanks for staying with Aiden. We hope to see you again very soon.

4/10 – Dårlig

Lara

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra FDM den 15. apr. 2024
We are very sorry you did not have a good stay at our hotel. we appreciate all feedback and we are always trying to improve our product.

10/10 – Utmerket

Luis

Likte: Overnattingsstedets bygg og tilstand
Todo bien
Bodde her 1 natt i april 2024
Svar fra Rachel den 12. apr. 2024
Gracias

10/10 – Utmerket

Alberto og ZAPOPAN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
LIMPIO, BAÑO CHICO, RUIDO YA QUE HAY CUARTOS QUE DAN AL ESTACIONAMIENTO
Svar fra FDM den 11. apr. 2024
Muchas gracias por sus comentarios, nos disculpamos sinceramente por el nivel de ruido que experimenta, pero nos alegra saber que disfrutó de la habitación en general. Esperamos verlo nuevamente, que tenga un día maravilloso y un buen viaje.

10/10 – Utmerket

Anya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really enjoyed my stay. It was very clean and comfortable and I had a great nights sleep!
Bodde her 4 netter i april 2024
Svar fra FDM den 10. apr. 2024
Thank you so much for your feedback, we are happy to hear you had a great stay, we look forward to seeing you again. Safe Travels.