Hoteller nær Rend Lake

«Property was very clean. They have obviously put effort into maintaining it. We unfortunately just got room 217 that the ac did not work in. We thought it was just weak and would catch up in the night with the sun not shining and we were so tired. Big mistake at 3oclock in the morning it was so hot we couldn’t sleep but who wants to change rooms at that time of night. My mom had a room across the hall and her ac worked great. We complained in the morning but they didn’t do anything for us so if ...

«Everything is just right. It isn't my first visit and definitely will be my preferred stop on my next trip in this location.»

«No breakfast. Not even coffee.»

«Website says hot tub and gym. No hot tub nor gym. when asked about the gym was told the roof had fell in on it and had not been redone. I was happy to leave after only 1 night here. I did not feel safe as the floors did not feel solid.»

«The reception desk person was very nice and made sure I was able to access the room okay. I was happy that this property was pet friendly. At first glance the room looked good, but when I laid down and looked at the ceiling, I noticed a bunch of red stains above the bed. The area of town the property is in is rundown and a little sketchy and once I got in the room, I locked the door and didn't leave until I checked out in the morning.»

«Needs a little upgrading, has a lot of wear and tear»

«No pets»

«The hotel (Mount Vernon Hotel and Event Center - no longer exists under this name) has changed management and did not allow us to stay. They said they could see our reservation and were willing to cancel it, but it was booked under a previous management and they did not allow any pets, so we could not stay with our dog. They said they credited out account, but I am still being charged the full amount by Expedia and it is, so far, very difficult to contact Expedia for a credit. We ended up ...

«Staff was very pleasant, our room was very nice and entire hotel was clean, shiny and classy!»

«Very good experience, room was clean and comfortable and staff was very friendly and helpful.»

«Always a quiet comfortable stay. The beds are comfy, the rooms are clean and has lots of space. The front desk staff is always friendly and helpful. Worth the cost. I’ve stayed here several times during my travels as a healthcare professional. Consistently the same as described in my review.»

«Clean, quiet and close to amenities. Value for money. Excellent.»

«Clean, crisp and spacious! Warm cookies :)»

«Convenient and safe location. Our room has a small bug inside the container near coffee maker. No water bottle so didnt get a chance to enjoy coffee or tea. Shower has no insert that water splashes outside the tub.»

«Wouldn’t recommend but not terrible. You get what you pay for»

«No bugs that I seen… floor was still wet when we got into our room which was nice cuz we knew it was clean… but did have some pulling paint and door frame didn’t cover the gaps from the wall»