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«Pool was enjoyable, no ocean view »

«Estuvo bien »

«The front desk is the face of the Grand Roatan Kimpton resort. The receptionist's service was unacceptable for a hotel of this level. We arrived at the Kimpton on February 17 at noon, like many other guests, a line of almost two dozen guests was behind us. But, after a long talk that we hadn't booked a bungalow, we couldn't reach an agreement. We are 72 and 78 years old, and without any respect, were sent to a separate bungalow with a dangerous staircase inside, the unlit, with broken ...

«Beach area was beautiful!! Rooms were very run down and needed some serious updating. We were there during the fire and received little to no help. Very disappointed with management through the whole process. Went back after and the things that were left behind were taken and we were told by staff that all rooms were empty. They don't take good care of their customers. »

«The property is run down. There was no place to put your bathroom things. A plastic table for your shower things. The only food that was edible is breakfast. The drinks were limited to Miller High Life and cheap liquor. The pool was full of screaming kids. We ate the money and went to Acqua Del Mar instead. Went from rags to riches. »

«All good with the room and property, the front desk staff was exceptional (very helpful). »

«What can I say, I’m happy I found this place for my solo trip journey. Just what I needed, love the property and love everything about the staff. The staff is amazing and the property is well kept. Honestly you don’t have to leave the property if you don’t want to. There’s literally everything there. I like the idea of having a second infinity pool that’s more kids friendly. Food and drinks were good. I can’t wait come back here. »

«We had a "garden room" which means no ocean view. Nice patio but looking at another building. There is a Pool and swim up bar. Pool is designed for kids and there were a lot of them! Only 5 lounge chairs that were never available. Servers were very polite and helpful. »

«Beautiful hotel in a great location with ocean views. The property was spotless and had a really relaxing atmosphere. The staff were amazing—friendly, helpful, and always willing to go the extra mile to make our stay comfortable. Everything from check-in to check-out was smooth and enjoyable. I would definitely visit again if I have the opportunity!»

«Unbelievable experience! Bungalows over the water are amazing, The staff is friendly and accommodating. We are foodies and everything was absolutely delicious. A totally relaxing vacation. There was no stress booking activities. You can do as much or as little as you want. Snorkeling even right off the resort is world class. Swimming with a baby dolphin unforgettable. Night snorkeling, island party on Wed evening - do not miss. Highly recommend resort. We will be back. »

«The room was cleaned daily and restocked with fresh bottled water. There were a few stand-out servers: Gektor and Andy specifically. Everyone was friendly and accommodating, from the security staff to the entertainment staff to the hotel staff. We were welcomed as if we had come “home”.»

«yes cleaned as advertised each week. Staff friendly. Ocean view spectacular. Pool small but as advertised. »

«Family friendly, staff goes beyond the call of duty and the amenities were great! Our room had plenty space. The pitfalls were the shower was dripping water and the bathroom does need a little renovating.»

«La habitación muy bien, el personal muy amable. Lo unico que el wifi de la propiedad no funciona. Todo lo de mas muy bien, lo recomiendo. »

«The room view amazing , the amenities are amazing everything »

«Near beach, near shops, near restaurants… great snorkeling »

«Si todo excelente un exito »

«Enjoyed our room on 3rd floor but beware 35steps. No elevator. Ask for a lower floor if you want one. »

«Beautiful property. Everything was immaculate. The pillows were super comfy. The staff was very helpful and kind. They even checked us in early. The restaurant was delicious. Definitely a 5 star experience. »