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«Great place to stay»

«Rooms are old and run down. Looks like they were last updated in the 80’s-90’s. Worst $200 per night I’ve ever spent. Dirty »

«I was only there to sleep and left early the next morning. The ladies at check in at 11:45 were very nice. The ladies making breakfast were also very nice. Clean room, tasty breakfast, safe facility. That’s all I needed!»

«I did not have a exhaust fan in the bath room, the desk phone was not working. Maid Service was very slow. Otherwise the Breakfast was nice. The front desk staff was very professional as well.»

«Clean room. Staff were very attentive. We had a good stay there!»

«Breakfast was good. Potatoes weren’t hot but there was plenty of other food to eat. Frankie, Portia and Terrance were all super helpful. They were always busy cleaning or doing something. Kudos on such great workers. It’s definitely a hotel we’d stay at again. »

«Not needed»

«Great and clean rooms »

«Friendly staff, clean room »

«The hotel is really well located with restaurants and shopping close by. »

«This property is more of a residential hotel than for one night guests like i was. »

«Parking was not safe. Whole place wasnt safe and covered in dead roaches. We did not stay long enough to take pictures of how nasty »

«Breakfast exceeded my expectations with scrambled eggs, two types of sausage, and potatoes. I liked the toiletries in the bathroom.»

«During our stay at Comfort Suites Innsbrook - Short Pump, we found bed bugs in the rooms. Two of our employees suffered bites on arms and elbows. We have reported this to Expedia and the hotel and are currently awaiting resolution. We hope the hotel addresses this issue promptly to prevent harm to future guests.»

«Very pleased with staff and service! »

«The gum is in the same room as exercise equipment and was very noisy»

«Very inexperienced bartenders....drinks were terribly made and slow service. Other than that it was excellent »

«Pro- Clean and updated rooms and bathrooms. Great staff. Con- Indoor pool was unheated and chilly. Whirlpool not operational although hot. Operating button missing, emergency button appears broken off and lack of use has the water looking less than inviting. The daily water checklists on the wall for sanitation levels was not clear if ever updated or measured daily. I didnt risk getting in.»