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«Room was dirty. Lots of noise coming from other rooms and had to wait for someone to check us in when we arrived at 930pm.»

«Everything was immaculate 💥»

«Very rarely can I say EVERYTHING about a hotel was beyond expectations, but this one surpassed every expectations and reset the bar going forward.»

«B»

«Location»

«AC Hotel in Lansing, MI is a very nice and clean hotel. Without a doubt, I would stay here again.»

«Property is very run down. Pictures do not depict this at all. Carpets very stained. Door key didn’t work half the time and when told staff they didn’t work was told to just keep trying. Basically had to break the door to get in.»

«It was worth the money»

«The room okay. The carpet felt dirty on bare feet. I did not like that we didn't get room service or the option for room service. The had a sticker on the bathroom mirror that said you would get room service every 3 days, which we were only staying 3 nights - no room service for fresh towels, get our trash, etc. Everywhere else I have been, they offer daily room service if I chose.»

«n»

«This was the first time i stayed here and i would stay there again, everything was great, the room was great the staff was very good, i would recommend this place to anyone»

«.»

«Everything was perfect! And I’m picky!»

«Great hotel»

«When we arrived and were assigned our room there was an unusual smell and we believed it was coming from the AC unit. We originally thought is was temporary but unfortunately after 30 minutes the smell was still quite overwhelming. We had taken our concerns to the front desk. They were genuinely concerned for us; profusely apologized and instantly assigned a new room to us. My family and I decided if we were going to return in the future to visit our relatives, this would be the hotel for us. ...

«Staff were helpful and friendly. My biggest disappointment was the lack of a mini fridge in the room. Most hotels of this caliber provide a mini fridge, and it would have been useful for beverages and snacks.»

«As soon as we got there, we were informed the pool was broken (part reason we booked this stay). After a day, we needed more towels and we called the front desk and nobody answered, then we sent a text and they called saying they were short staffed and it was only them so we would have to get the towels ourselves. We went down to the front desk and asked for towels and the lady replied with a rude tone “which ones!?” And we said all of them and then we asked got another role of toilet paper and ...