Hoteller nær Regal Westchester Commons

«The staff was very helpful, and the room was well maintained. I enjoyed my stay and will use this location again. The only thing that I did not like was that the ICE machine on the FIRST (1) floor was not repaired or replaced. The second (2) floor ICE machine did not work either. PLEASE repair these or replace them so we do not have to go to the third floor for ICE, thanks!»

«The breakfast was good as expected as was the room. The young lady that checked me in however, was outstanding!»

«Everything. It is top of list in places I'll stay in richmond.»

«My husband and I came to this hotel after leaving another due to the cleanliness (or lack thereof) of another. It was a breath of fresh air. The elevator even smelled better. Room was clean. Bathroom was clean. Cute little Bluey stickers or the toilet paper and tissues (we don't even have kids and we thought it was cute). The shower was huge and really nice. Definitely wish we would've stayed here both of our nights in VA.»

«The hotel looks like an older castle style building from the outside. Inside the lobby was very clean and the person at the registration desk was very pleasant. Our room was quite large and very clean. As a matter of fact we could still smell the cleaning agent that was used to clean the floors. All the furniture in the room also appeared to have been recently cleaned. Breakfast was included and had waffles, cereal, toast, bagels, fruit various juices and coffee. There was a large parking lot ...

«It was clean.»

«Breakfast was very good. I was surprised, however, that we had to pay extra for parking in an outdoor area »

«Fg»

«Clean room»

«Great hotel. Lovely staff!»

«Breakfast staff and dining area were excellent.»

«The room was clean way better than a few years ago»

«Very nice breakfast set up»

«All bedsheets were stained down to the mattress. Definitely from bedbugs. Very dirty and outdated. Tried to get another room, none available, tried to find another hotel none available or close by due to huge soccer event in the area. Complained to staff & call expedia and didn’t do much with compensation . Never again»

«Room had a smell almost like a sewer smell had to buy spray & used almost a full can; also tv wouldn’t work, only got Netflix »

«Very good for the money. No frills place. »

«The breakfast was horrible and Sunday there was no coffee or many choices for breakfast. No one mentioned the pool was under renovations and the hallways and outside the building ( beer cans everywhere) were filthy. The staff at night seemed very lackadaisical, I’m not sure if this review really matters, but I feel like I deserve a partial refund.»