Eksteriør

Anmeldelser av Waldorf Astoria Ras Al Khaimah

5 out of 5
Waldorf Astoria Ras Al Khaimah
Vienna Street, Ras Al Khaimah

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 348 av totalt 449 anmeldelser." "
Rangering på 8 − Bra. 68 av totalt 449 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 449 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 449 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 449 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,6/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Tonje

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great place for family with A wonderful pool. Would love to come back!
Bodde her 7 netter i april 2022

10/10 – Utmerket

Marwa og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel, food & beach.. perfect for families and couples as well. Best place for relaxation
Bodde her 1 natt i november 2018
Svar fra Sameer den 10. nov. 2018
Dear Marwa, Thank you very much for sharing your kind review about your experience with us. I was delighted to read that you and your family enjoyed your stay at Waldorf Astoria Ras Al Khaimah and appreciated the pool and beach area as well as your dining experience. Please let us know when you plan to visit us again, we would be very happy to welcome you and your family back for another memorable stay at Waldorf Astoria Ras Al Khaimah. Yours sincerely, Alan Stocker General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gjennomført luksus
En time fra Dubai kan du finne luksus i verdensklasse for en mye rimeligere pris. Rett ved privat strand, 2 bassenger (ett kun for voksne), og du trenger ikke sprinte ut etter frokost for å finne en ledig solstol. Fantastisk på alle måter, supervennlig personale som kommer rundt med isvann, frukt og iskrem til gjestene ved bassenget. Dyre, men fantastisk gode restauranter og en frokost som du vil huske lenge. Hvis du vil spise rimeligere så er det flere gode alternativer innen få minutters gange. Mallen er 10 minutter spasergang fra hotellet, den er selvfølgelig ikke allverden i forhold til Dubai Mall, men verdt et besøk. Den flotte golfbanen er opplyst med flombelysning så du kan spille i behagelig temperatur om kvelden. Vi hadde 3 netter i Dubai by og deretter 3 netter på dette fantastiske hotellet som kan anbefales på det sterkeste!

10/10 – Utmerket

Marit og Hosle i Bærum

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et av verdens beste hotell
Dette er andre gangen vi bor på dette fantastiske hotellet som har en service langt utover det vanlige. Nydelig beliggenhet på stranden, fantastisk Kids Club og herlige restauranter med veldig god mat.

10/10 – Utmerket

Nikita

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My husband and I went for a staycation to celebrate our anniversary and it was worth every penny. They upgraded us for free to a suite. The view was amazing, and the sound of the waves at night set a relaxing mood. We enjoyed the pool bar, and then had drinks and shisha at one of the restaurants when the pool closed at 7pm. We will definitely be back with our kids for a family staycation and get connecting rooms. Highly recommend.
Bodde her 1 natt i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Nikita,Thank you so much for taking the time to share your wonderful experience with us on Expedia. We are thrilled to hear that you and your husband had a fantastic staycation to celebrate your anniversary at our hotel.It warms our hearts to know that you enjoyed the hospitality, the amazing view, and the relaxing ambiance of the waves at night. We are delighted that you had a great time at the pool bar and that you were able to continue your evening with drinks and shisha at one of our restaurants.Your recommendation means the world to us, and we can't wait to create more memorable experiences for you and your family in the future.Thank you once again for choosing to celebrate your special occasion with us. We can't wait to have you back!Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

4/10 – Dårlig

Farah

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i januar 2024
Svar fra General Manager den 6. feb. 2024
Dear Farah,Thank you very much for taking the time to share your review. We appreciate your input as it helps us in our continuous efforts to improve our services and meet guest expectations.However, we noticed that your score reflects dissatisfaction, and unfortunately, no comments were provided regarding the reasons for your experience. In order for us to better understand and address your concerns, ww kindly request you to provide specific details about experience during your stay. This will enable us to investigate the matter thoroughly and take appropriate actions.Your satisfaction is of utmost importance to us, and we value every guests comments.I do hope that this does not deter you from giving us another chance to serve you again on your next visit as we would definitely like to have an opportunity to redeem ourselves.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

2/10 – Forferdelig

Vishal

Reiste med familie
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Olga

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was amazing, thank you very much
Bodde her 1 natt i mai 2023
Svar fra Adrian den 29. mai 2023
Dear Olga, Thank you very much for posting this review and sharing your feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah.It is a great pleasure to know you have enjoyed your stay with us and that our team has contributed to an unforgettable experience at Waldorf Astoria Ras Al Khaimah. It is our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit.Please let us know when you plan to revisit, as we are happy to welcome you again for another wonderful experience. Yours sincerely, Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Utmerket

YVONNE

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Adrian den 9. mai 2023
Dear YVONNE, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Utmerket

Samuel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2023
Svar fra Adrian den 9. mai 2023
Dear Samuel, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Utmerket

jaswinder

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr freundliches und hilfsbereites Personal, Liegestühle am Strand und im Sunset Club immer verfügbar.Sehr freundliches und hilfsbereites Personal, Liegestühle am Strand und im Sunset Club immer verfügbar. Wir haben libanesisches und indisches Essen vermisst. Es wäre gut, wenn es weitere Restaurants gäbe, die dies anbieten.
Bodde her 8 netter i april 2023
Svar fra Adrian den 9. mai 2023
Dear jaswinder, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Utmerket

Nabeela

Bodde her 6 netter i april 2023
Svar fra Adrian den 5. mai 2023
Dear Nabeela,Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you. Please let us know when you plan to revisit us, as we are more than happy to welcome you back again for another wonderful experience.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Utmerket

Hasan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient for families
Bodde her 1 natt i april 2023
Svar fra Adrian den 5. mai 2023
Dear Hasan,Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you. Please let us know when you plan to revisit us, as we are more than happy to welcome you back again for another wonderful experience.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Utmerket

Michael

Bodde her 7 netter i april 2023
Svar fra Adrian den 21. apr. 2023
Dear Michael, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Utmerket

su

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the check in onwards the staff have been brilliant. Great with kids and there is an adult section too. Nothing was too much for the staff and they were always smiling. Lovely hotel. The rooms were great, food was brilliant.
Bodde her 5 netter i april 2023
Svar fra Adrian den 18. apr. 2023
Dear Su,We appreciate you for taking the time to leave a perfect score and we are truly heartened to receive your generous review of Waldorf Astoria Ras Al Khaimah. Thank you for letting us know how much you enjoyed your stay, and we are especially pleased that you felt well-looked after. It is our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. Please let us know when you plan to revisit us, as we are more than happy to welcome you back for another wonderful stay at Waldorf Astoria Ras Al Khaimah.Kind regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

Charlotte

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Adrian den 11. apr. 2023
Dear Charlotte, We appreciate you for taking the time to leave us a very good rating. We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon. Kind regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

yafen

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mars 2023
Svar fra Adrian den 27. mars 2023
Dear yafen,We appreciate you taking the time to leave us a 5-star rating. We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon. Kind regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ideal...superb
Just superb quality
Bodde her 1 natt i mars 2023
Svar fra Adrian den 27. mars 2023
Dear Jonathan,We’re so grateful you took the time to leave us a 5-star review. Thank you!We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

8/10 – Bra

Charlie

Bodde her 1 natt i mars 2023

8/10 – Bra

Dorian J

Bodde her 1 natt i mars 2023
Svar fra Adrian Stoppe den 7. mars 2023
Dear Dorian J,Thank you for taking the time to give a rating.We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

4/10 – Dårlig

Brett

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Not the best
Terrible night sleep was caused by the Construction noise over night till early morning. Furniture worn out in the family suite. Tennis court all booked for 2 days due to some tournament without prior notice.
Bodde her 1 natt i februar 2023
Svar fra Adrian Stoppe den 3. mars 2023
Dear Brett,Thank you for taking the time to write a review. We appreciate your comments and regret that you were disappointed during your stay. Please allow me to express my apologies, and rest assured that we are taking the appropriate measures to address the problem. We hope that you will allow us to serve you better shortly.Kind regards, Adrian StoppeGeneral Manager

10/10 – Utmerket

Pam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff - cleanliness The amenities top notch !
Bodde her 1 natt i februar 2023
Svar fra Adrian Stoppe den 20. feb. 2023
Dear Pam,We are glad to hear we provided you with top-notch service.We look forward to the next time we are able to serve you again.Kind regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

Andrew and Pouneh og Bristol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed at the RAK Waldorf many times now. A wonderful hotel. We love our walks on the beach, gorgeous sunsets, the adult pool, the food and drink and the super attentive staff. Such a relaxed atmosphere with great service.
Bodde her 5 netter i januar 2023
Svar fra Adrian Stoppe den 26. jan. 2023
Dear Andrew and Pouneh,Thank you for taking the time to post a review of our property. I’m happy to hear that you overall enjoyed your stay with us and appreciated the resort facilities, amenities and the service provided by our team members. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

8/10 – Bra

Suren

Bodde her 1 natt i januar 2023
Svar fra Adrian Stoppe den 7. mars 2023
Dear Suren,Thank you for taking the time to give a rating.We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

8/10 – Bra

Yousef

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Adrian Stoppe den 23. jan. 2023
Dear Yousef,Thank you for taking the time to give a rating.We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

2/10 – Forferdelig

ajit

Likte: Personale og service
Likte ikke: Romkomfort
Bodde her 1 natt i desember 2022

10/10 – Utmerket

Clive

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel! Very imposing and love the detail in the main areas especially Peacock Alley! Great beach and pools , loved the terraces at the restaurants in the evenings - some of the best meals I've had in ages Everywhere we went the staff were unbelievably nice and helpful Suite was huge! Only took 50mins from Dubai International so very easy transfer Was only there three nights so sadly didn't get to the mountains - look forward to that next time!
Bodde her 3 netter i desember 2022
Svar fra Adrian Stoppe den 7. des. 2022
Dear clive,Thank you for taking time to share your experience with us.I am delighted to read you had a wonderful stay and extremely impressed with hotel facilities, culinary experience and service provided by our team membersWe hope to have the pleasure of welcoming you back soon!Kind regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

Oleksandr

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing experience
Great place, the best in area of Ras Al Khaimah.
Bodde her 2 netter i november 2022
Svar fra Adrian Stoppe den 4. des. 2022
Dear Oleksandr,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Waldorf Astoria Ras Al Khaimah. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,Adrian StoppeGeneral Manager

8/10 – Bra

bachar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place for vacation
Bodde her 1 natt i oktober 2022
Svar fra Adrian Stoppe den 31. okt. 2022
Dear bachar,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Waldorf Astoria Ras Al Khaimah. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

Nurettin

Bodde her 1 natt i oktober 2022
Svar fra Adrian Stoppe den 24. okt. 2022
Dear Nurettin,Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

GANGSEOK

Bodde her 1 natt i oktober 2022
Svar fra Adrian Stoppe den 19. okt. 2022
Dear GANGSEOK,Thank you for your time to give a great rating.We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind Regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2022
Svar fra Adrian Stoppe den 25. sep. 2022
Dear Jonathan,Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind Regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

luis

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2022
Svar fra Adrian Stoppe den 13. sep. 2022
Dear luis,Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind Regards,Adrian StoppeGeneral Manager

10/10 – Utmerket

Idrees

Bodde her 3 netter i juli 2022
Svar fra Adrian Stoppe den 14. juli 2022
Dear Idrees, Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon. Kind regards, Adrian Stoppe General Manager

8/10 – Bra

Charbel

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2022

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2022

10/10 – Utmerket

Amar

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2022

6/10 – Grei

David

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty pool bar, slow service, not the best of experience
Bodde her 2 netter i mai 2022

10/10 – Utmerket

Seyed Ehsan

Bodde her 1 natt i mai 2022

10/10 – Utmerket

adib

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022

8/10 – Bra

Jacob

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotel
Hotellet er fantastisk, høj standard og serviceminded personale. Morgenmadsbuffeten er det bedste jeg har prøvet. Årsagen til, at jeg ikke giver top karakter samlet set hænger sammen med priserne på mad/drikkevarer er ganske enkelt alt for høje samt nærområdet er kedeligt og kræver en lejebil, så man kan komme ud og opleve noget.
Bodde her 6 netter i april 2022

10/10 – Utmerket

shaik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2022

10/10 – Utmerket

Jane

Bodde her 5 netter i mars 2022

10/10 – Utmerket

Gilles og Abu Dhabi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect
Bodde her 1 natt i mars 2022
Svar fra Olga Kutsenok den 6. mars 2022
Dear Guest, thank you very much for sharing your great score about your recent experiences at Waldorf Astoria Ras Al Khaimah. I am delighted to read that you enjoyed your stay at the Waldorf Astoria Ras Al Khaimah. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Waldorf Astoria Ras Al Khaimah. Kind regards, Olga Kutsenok Assistant Front Office Manager Waldorf Astoria Ras Al Khaimah

10/10 – Utmerket

Kayleigh

Bodde her 1 natt i februar 2022
Svar fra Olga Kutsenok Personal Concierge Manager den 21. feb. 2022
Dear Kayleigh, thank you very much for sharing your great score about your recent experiences at Waldorf Astoria Ras Al Khaimah. I am delighted to read that you enjoyed your stay at the Waldorf Astoria Ras Al Khaimah. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Waldorf Astoria Ras Al Khaimah. Kind regards, Olga Kutsenok Personal Concierge Manager Waldorf Astoria Ras Al Khaimah

10/10 – Utmerket

monica

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura bellissima personale super cortese , cibo buono , esperienza fantastica
Bodde her 7 netter i februar 2022
Svar fra Wojtek Orlewicz den 17. feb. 2022
Dear Ms. Monica, Warm greetings from Waldorf Astoria and thank you for the wonderful review. We are glad you have had a wonderful stay with us and are all looking forward to welcoming you again. Sincerely yours, Wojtek Orlewicz Director of Front Office

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing stay . Very spacious and luxurious room. Check in staff very efficient
Bodde her 1 natt i februar 2022
Svar fra Kristoffer den 16. feb. 2022
Dear Anonymous, Thank you very much for sharing your kind review about your recent experiences at Waldorf Astoria Ras Al Khaimah. I was delighted to read that you had an amazing stay with us at the Waldorf Astoria Ras Al Khaimah. Thank you for highlighting your enjoyment of the room and efficiency of the team during check in. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Waldorf Astoria Ras Al Khaimah. Kind regards, Kristoffer Nordstrom Director of Operations Waldorf Astoria Ras Al Khaimah

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
We check in and the room wasn’t even ready. Waited for almost 3 hours to get another room. We ordered a beer at the adults pool and waited for 1 hour to get it. The property is in need of a lot of maintenance. Management doesn’t really care much about guest experience.
Bodde her 2 netter i februar 2022
Svar fra Kristoffer den 16. feb. 2022
Dear Anonymous, Thank you very much for sharing your kind review about your recent experiences at Waldorf Astoria Ras Al Khaimah. It is with regret I learnt of your disappointment regarding your arrival and food and beverage experience. Please rest assured that we have taken the issues mentioned in your feedback seriously and have also shared them with the appropriate departments to handle accordingly. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Waldorf Astoria Ras Al Khaimah. Kind regards, Kristoffer Nordstrom Director of Operations Waldorf Astoria Ras Al Khaimah

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
호텔에 관심없는 가족들도 조만간 다시 오자고 하네요~청결, 서비스, 액티비티 다 최고입니다!
Bodde her 1 natt i februar 2022
Svar fra Olga Kutsenok Personal Concierge Manager Waldorf A den 18. feb. 2022
Dear Guest, thank you very much for sharing your kind review about your recent experiences at Waldorf Astoria Ras Al Khaimah. I am delighted to read that you enjoyed your stay at the Waldorf Astoria Ras Al Khaimah. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Waldorf Astoria Ras Al Khaimah. Kind regards, Olga Kutsenok Personal Concierge Manager Waldorf Astoria Ras Al Khaimah