Badstue, spabad, dampbad, kroppsbehandlinger og aromaterapi

Anmeldelser av The Umstead Hotel and Spa

5 out of 5
The Umstead Hotel and Spa
100 Woodland Pond Dr, Cary, NC

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 466 av totalt 558 anmeldelser." "
Rangering på 8 − Bra. 55 av totalt 558 anmeldelser." "
Rangering på 6 − Grei. 13 av totalt 558 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 558 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 558 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jamie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a great stay. Service is above and beyond. Pool is relaxing and great service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Katie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a perfect Mother’s Day getaway.
Bodde her 2 netter i mai 2024
Svar fra David Mars den 13. mai 2024
Katie,Thank you for leaving a kind review. I am pleased to hear that you had a perfect Mother’s Day getaway at The Umstead. We look forward to welcoming you back for your next special occasion.Warmest regards,David MarsManaging Director

6/10 – Grei

Caryl og Chester

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Historically been my favorite place to stay in Cary- the last two times I’ve stayed the registration desk has been rude.
Bodde her 1 natt i mai 2024
Svar fra David Mars den 22. mai 2024
Caryl, Thank you for taking the time to leave a review and share your thoughts. I am so sorry to learn that you did not enjoy your experience with reception at The Umstead. Our Director of Front Office Operations has reached out to you via email to learn more about your most recent visits. We look forward to speaking with you and finding a resolution for this matter. Warmest regards,David MarsManaging Director

10/10 – Utmerket

Julie

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely hotel that made everything easy and comfortable.
Bodde her 1 natt i april 2024
Svar fra David Mars den 29. apr. 2024
Julie,Thank you for your kind review. I am delighted to learn that you had a comfortable stay at the Umstead. Your compliments will be shared with our entire team, and we all look forward to welcoming you back soon. Warmest regards,David MarsManaging Director

10/10 – Utmerket

Darrick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service and the staff was very friendly and helpful!
Bodde her 2 netter i april 2024
Svar fra David Mars den 22. apr. 2024
Darrick,Thank you for the 5-star review. Your compliments will be shared with our entire staff, and we all look forward to hosting your next visit. Warmest regards,David MarsManaging Director

10/10 – Utmerket

James og Charlotte

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best hotel I've ever stayed at - and that's saying a lot. My wife and I enjoyed our one-night stay so much that we plan to make it an annual event - and for more than one night. Our only misgiving was that we went into Raleigh for some sightseeing. We should have just stayed at the hotel and enjoyed ourselves. A real treat!
Bodde her 1 natt i april 2024
Svar fra David Mars den 19. apr. 2024
James,Thank you so much for the kind review. I am delighted to learn that you and your wife enjoyed your recent stay, and we all look forward to welcoming you both back for your new annual event. Warmest regards,David MarsManaging Director

10/10 – Utmerket

Agent

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This gorgeous hotel is perfection. So happy with the service.
Bodde her 1 natt i april 2024
Svar fra David Mars den 16. apr. 2024
Thank you so much for the positive review and kind words. I am delighted to learn that you enjoyed your recent visit, and we look forward to seeing you again soon. Warmest regards,David MarsManaging Director

8/10 – Bra

Caryl og Chester

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I’m usually very happy with my stay- this time it was sub par.
Bodde her 2 netter i april 2024
Svar fra David Mars den 15. apr. 2024
Caryl, Thank you for sharing your feedback. I am disappointed to hear that your most recent stay did not exceed your expectations. I would very much like to speak with you more about your experience and where we fell short. Please feel free to reach out to the hotel and ask for me directly and I would be happy to discuss this with you. Warmest regards,David MarsManaging Director

10/10 – Utmerket

Kathleen og Watertown

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel. Spacious rooms and bathrooms. Beautiful patio overlooking the pond for dining. Nice .33 mile walking path around the pond. Water filter stations available to get water. Pleasant surprise. I would stay here again. Even with Friday traffic it only took us 15 -20 minutes to get to PNC arena for a hockey game.
Bodde her 2 netter i april 2024
Svar fra David Mars den 8. apr. 2024
Kathleen,Thank you for leaving a detailed review of your most recent visit to The Umstead. It is wonderful to learn that you enjoyed your entire experience, and we look forward to hosting your stay the next time your travels bring you to Cary. Warmest regards,David MarsManaging Director

10/10 – Utmerket

Julie

Bodde her 2 netter i april 2024

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very relaxing and comfortable elegance
Bodde her 1 natt i april 2024
Svar fra David Mars den 8. apr. 2024
Andrew, Thank you for your 5-star review. I am pleased to learn that you had a relaxing and comfortable experience, and we look forward to welcoming you back to the Umstead soon.Warmest regards,David MarsManaging Director

4/10 – Dårlig

radha

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Nicholas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, no other words for it. Herons was the best food I’ve ever had in my life. Props to everyone involved in The Umstead Hotel and Spa
Bodde her 2 netter i mars 2024
Svar fra General Manager den 2. apr. 2024
Dear Nicholas,Thank you for choosing The Umstead Hotel and Spa! Our team will be thrilled to hear you enjoyed our service and beauty here on-site, so rest assured, we'll be passing the comments along. It would be our pleasure to share another tasty meal with you in the future, so come and see us again!Warmest regards,David MarsManaging Director

4/10 – Dårlig

Heather

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Kimberly

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just perfect
Bodde her 1 natt i mars 2024
Svar fra General Manager den 1. apr. 2024
Kimberly,Thank you for your positive review, I am thrilled to hear that you had a perfect stay. We look forward to seeing you again the next time you visit The Umstead. Warmest regards,David MarsManaging Director

10/10 – Utmerket

Eraina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

6/10 – Grei

Ronald

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
This is a hotel and spa. We were unable to secure spa reservations. Any hotel that cannot provide their guests with services offered should rethink their business model. Rooms were not quiet. Unable to nap during the day as furniture was being dragged across the floor next door. Poor sleeping. The room comes with flashing green ceiling lights. We ended up putting a butterfly bandage over the light just to be able to sleep at night. We would never stay here again.
Bodde her 2 netter i mars 2024
Svar fra David Mars den 3. apr. 2024
Ronald,Thank you for leaving detailed feedback on your recent visit. I sincerely apologize that you did not have a positively memorable experience. We regret the inconvenience caused by the neighboring suite’s noise levels as well as the Spa being fully committed during your stay. Your comments have been shared with the appropriate departments so that they may be addressed, and we hope to have the opportunity in the future to welcome you back and make up for our shortfalls. Warmest regards,David Mars Managing Director

10/10 – Utmerket

Carlos og Glen Allen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Herons is one of the best restaurants I've ever experienced
Bodde her 2 netter i mars 2024
Svar fra General Manager den 28. mars 2024
Carlos,I am delighted to learn that you enjoyed your recent Herons experience, and we thank you for leaving a positive review. We look forward to welcoming you back the next time you visit Herons and The Umstead.Warmest regards,David MarsManaging Director

10/10 – Utmerket

Erin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely amazing stay, everything exceeded my expectations.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 22. mars 2024
Erin,Thank you for the 5-star review on your most recent Umstead experience. I am delighted to learn that you had an amazing stay. We look forward to hosting your visit the next time your travels bring you back to The Umstead.Warmest regards,David MarsManaging Director

10/10 – Utmerket

Bo

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Feras Hassan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff and comfortable rooms with an excellent upgrade . Thanks to all staff especially front desk manager Taylor
Bodde her 7 netter i mars 2024
Svar fra General Manager den 12. mars 2024
Feras Hassan,Thank you for your kind review and for sharing your positive experience at The Umstead! I will be sure to share your kind words with Taylor and the rest of our team. We look forward to hosting your stay the next time your travels bring you to Cary. Warmest regards, David MarsManaging Director

10/10 – Utmerket

Jill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our time at the spa.
Bodde her 3 netter i februar 2024
Svar fra General Manager den 10. mars 2024
Dear Jill,Thank you for the kind review. We're glad you enjoyed the spa, and we look forward to seeing you again at The Umstead Hotel and Spa!Warmest regards,David MarsManaging Director

10/10 – Utmerket

ELIZABETH

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Dessislava

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing property, great customer service, luxury place, modern amenities, great design and art, friendly staff, large and contemporary room, comfortable beds, large bathrooms. What else could one ask.
Bodde her 3 netter i februar 2024
Svar fra General Manager den 7. mars 2024
Dessislava,Thank you for sharing the positive feedback on your most recent visit. I am thrilled to learn that you enjoyed the entirety of your Umstead experience. We look forward to welcoming you back and hosting your next stay. Warmest regards,David MarsManaging Director

10/10 – Utmerket

Thomas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What an amazing hotel! The staff was fantastic.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 5. mars 2024
Dear Thomas,Thank you for your positive feedback. I am pleased to hear that you enjoyed your stay! We look forward to welcoming you back to The Umstead the next time your travels bring you to Cary. Warmest regards,David MarsManaging Director

10/10 – Utmerket

Taniqua

Bodde her 1 natt i februar 2024

10/10 – Utmerket

GINA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have been coming here for years. This is my happy place.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 27. feb. 2024
Gina, Thank you for leaving your positive feedback. I am delighted to learn that The Umstead is your happy place, and we, as a team, thank you for your patronage. We look forward to welcoming you back once again the next time your travels bring you to Cary.Warmest regards,David MarsManaging Director

10/10 – Utmerket

Melissa

Bodde her 2 netter i februar 2024

8/10 – Bra

Arnold S

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Regan og Abington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property, stunning rooms and the best service!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 10. feb. 2024
Regan,Thank you for your kind review. I am truly delighted to learn that you enjoyed your entire experience at The Umstead, and that we were able to leave a memorable impression. We look forward to hosting your future stay the next time your travels bring you to Cary.Warmest regards,David Mars,Managing Director

10/10 – Utmerket

Elise og New York

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Teresa

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
We had a very enjoyable stay.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 19. jan. 2024
Teresa,I am delighted to hear that you had a very enjoyable stay. We look forward to welcoming you back to The Umstead the next time your travels bring you to Cary. Warmest regards, David MarsManaging Director

10/10 – Utmerket

Robert og Charlottesville

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Louise

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Roxanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Margaret og Jamestown

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Book today!
Room was very clean.Room service was top tier. Food was great. One of the best hotels I’ve ever stayed in. Truly a local hidden gem.
Bodde her 1 natt i desember 2023
Svar fra General Manager den 18. des. 2023
It was a pleasure to welcome you to The Umstead Hotel and Spa, and we are delighted you had such a lovely stay. Thank you for sharing all of your kind comments. We are thrilled you enjoyed our beautiful hotel, wonderful service, and delicious food. It would be an honor to welcome you back for another memorable getaway.From Guest Relations

10/10 – Utmerket

David og Chapel Hill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

James

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful experience. Totally World class
Bodde her 2 netter i desember 2023
Svar fra General Manager den 11. des. 2023
Dear James,We're thrilled you had a wonderful experience at The Umstead Hotel and Spa! Providing a world-class experience to our guests is our utmost priority, and we're delighted that we could meet your expectations. Thank you for your kind words, and we look forward to serving you again. From Guest Relations

10/10 – Utmerket

Steven og Lawrenceville

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i desember 2023
Svar fra General Manager den 8. des. 2023
Dear Steven,Thank you for your glowing review of your stay at The Umstead Hotel and Spa. We trust that you were able to utilize some of our great on-site amenities and that your room was to your liking. Please come back and see us again soon. From Guest Relations

10/10 – Utmerket

Kellie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful.
Bodde her 2 netter i desember 2023
Svar fra General Manager den 5. des. 2023
Dear Kellie,We're delighted you enjoyed your stay at The Umstead Hotel and Spa! Please come see us again soon.From Guest Relations

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Miguel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property. Very well maintained. Staff very friendly and helpful. Heron restaurant amazing cooking. Only negative small beds in two beds room. Very tight for two adults. They are not queen beds. Otherwise excellent hotel. Will be my wife and I stay at hotel when visiting our daughter at UNC.
Bodde her 4 netter i november 2023
Svar fra General Manager den 29. nov. 2023
Dear Miguel,Thank you for sharing your comments with us! We are delighted to have had the opportunity to host you and your wife while visiting your daughter at UNC, and it is wonderful to know that you appreciated our friendly and helpful staff members, ample dining options, and well-maintained facilities. We do have a range of room and bed sizes and layouts available. Thank you, and we look forward to your future visits. From Guest Relations

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Restaurant, Service, SPA, everything is amazing!!!
Bodde her 2 netter i november 2023
Svar fra General Manager den 15. nov. 2023
Thank you for your thoughtful review. We are thrilled to hear that our one-of-a-kind dining options and Luxurious Spa facilities have added to your visit and hope that you will come back to see us at The Umstead Hotel and Spa for another exceptional stay soon.From Guest Relations

10/10 – Utmerket

Adrienne og Muscatine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, upscale, great staff.
Bodde her 3 netter i november 2023
Svar fra General Manager den 9. nov. 2023
Dear Adrienne,Thank you for complimenting our beautiful property and helpful team. We appreciate your comments, and we want to invite you back again anytime!From Guest Relations

10/10 – Utmerket

Aileen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

10/10 – Utmerket

TIMOTHY

Likte: Personale og service og overnattingsstedets bygg og tilstand
Fantastic time we will be back
Bodde her 2 netter i november 2023
Svar fra General Manager den 7. nov. 2023
Dear Timothy, We're delighted you enjoyed your time with us at The Umstead Hotel and Spa. It was a pleasure having you here, and we're already looking forward to your return!From Guest Relations

10/10 – Utmerket

Chelita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023